Remote Account management Jobs • Customer Success

The Account Manager, Provider Engagement will play a key role in building and strengthening relationships with physicians and clinical partners who utilize Heartbeat Health’s services. This individual will be responsible for proactive engagement with physicians, ensuring they understand and effectively use our platform, and supporting adoption and satisfaction. The Account Manager will serve as the primary point of contact for physician accounts, driving retention, growth, and overall success.

As a Customer Success Consultant, you will promote mental well-being and build enduring customer relationships. Your role is integral to OpenUp's mission, helping clients grow and find continuous value in their services. With commercial acumen and empathy, you will expand customer relationships and ensure their long-term success.

As an Enterprise Relationship Manager, you will play a key role in ensuring the satisfaction, retention, and success of our enterprise champions and clients. You will establish relationships with key clients and proactively engage with them to understand their business and needs. If you have a passion for building relationships and driving impactful change for clients, this is great role for you.

Zowie is seeking an ambitious leader to join as Account Director and lead the US Customer Success team. This role involves leading a growing portfolio, shaping success delivery at scale, and building a team that partners with recognizable brands in North America. It's perfect for someone who thrives on blending relationship-building, data-driven decision-making, and operational excellence to maximize customer impact.

The CRM Strategist will report to the Sr. Director, Client Operations and is responsible for leading large-scale HubSpot implementation projects and delivering strategic, high-impact CRM solutions for our clients. You will leverage your deep expertise in HubSpot to design, configure, and optimize platforms that enhance the full customer lifecycle, spanning marketing, sales, customer success, and operations.

As the first members of our LATAM team, you will manage onboarding projects, ensure customers realize value quickly, and maintain ongoing relationships that drive retention and growth. You’ll also provide light-touch support, troubleshooting, and guidance to ensure a seamless customer experience across the lifecycle.

As a trusted customer advisor to general management and decision makers on ServiceNow offerings, the Customer Success Executive owns the post-sale customer relationship, aiming to increase customer satisfaction and drive retention through Impact delivery. They provide strategic recommendations and mentorship to both customer and ServiceNow teams managing complex, multi-workstream programmes. They play a pivotal role in resolving escalations and mitigating risks.

As a Senior Customer Success Business Partner, the role involves the successful deployment, user adoption, and ongoing health of Anaplan's customers and their solutions. The primary contact will collaborate with Partners and Professional Services to ensure smooth implementation, high ROI, and long-term success. Responsibilities include providing technical support, delivering training, managing implementation services, and handling or escalating issues to ensure strong customer satisfaction and solution adoption.

The Partner Success Director will own Bestow’s relationships with our top clients: leading life insurance companies. They will oversee the growth, expansion, and management of enterprise-level accounts, working closely with the rest of Bestow’s Revenue team and cross-functional teams. This role is highly impactful and visible, providing opportunities to drive growth for Bestow and our carrier partners.

This role is responsible for the retention of customers within an assigned customer portfolio, working cross-functionally with client sales, product, marketing, implementations, support, and finance. As a Customer Success Manager, you act as the advocate, advisor, and primary point of contact for the relationship between the customer and Veradigm.