Own a book of 50–70 SMB accounts from kickoff through renewal, driving adoption and retention.
Serve as first responder for all inbound customer questions via Slack and ticketing system, triaging and resolving issues.
Contribute to knowledge management by creating documentation, playbooks, and help center content.
Suger helps revenue teams sell more effectively by simplifying cloud marketplace workflows. They have a flat, fast-moving culture with ~70 employees across SF and Vancouver, backed by leading VCs.
Provide real-time German-English interpretation via secure audio/video calls for a diverse range of sectors and scenarios.
Handle on-demand inbound calls with empathy, professionalism, and strict adherence to confidentiality and ethics.
Work independently from a quiet home office within a flexible remote schedule as part of a global interpreter network.
They provide remote interpretation services, connecting German and English speakers with essential communication support. They are an award-winning global network with an inclusive culture and a focus on continuous professional development.
Provide accurate, professional support to small-business banking clients in French and English.
Recommend suitable business banking products and financial solutions through needs-based conversations.
Work with internal partners to resolve complex issues and deliver a seamless client experience.
The hiring partner company provides business banking products and services to small-business clients across Canada. It offers a collaborative, inclusive remote culture with training, coaching, and professional development opportunities.
Drive adoption of SOCi's AI agents, moving customers from manual workflows to autonomous execution.
Accelerate time-to-value through discovery sessions, workshops, webinars, and value reviews.
Collaborate with CS, Product, and Sales to remove friction and build adoption playbooks.
SOCi is the leader in AI-powered marketing solutions for multi-location businesses, using its proprietary Genius AI and agents to automate local marketing. Trusted by nearly 1,000 top brands, SOCi has a passionate, collaborative global team working remotely in a fast-paced agile culture.
Guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism.
Act as the first emotional point of contact, blending patient support, care coordination, and emotional guidance.
Help match patients with the right therapist and ensure they feel supported and confident throughout their care journey.
Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. The company is a small, agile remote-first team rooted in purpose, focused on providing compassionate, personalized mental health care to seniors.
Take ownership of member claims from start to finish, ensuring a seamless and positive experience throughout the process.
Investigate vehicle damage and incidents, determine liability, and coordinate with ICBC, Fleet, and Member Services teams.
Manage escalated member concerns, support billing and registrations, and identify process improvements to enhance the member experience.
Evo Car Share is a car sharing service created by BCAA, offering Members flexible mobility options across British Columbia. BCAA has been named a top employer for five consecutive years and fosters a supportive, inclusive workplace culture.
Deliver excellent customer service to panelists participating in market research surveys.
Ensure timely resolution or escalation of requests and communicate progress promptly.
Achieve or exceed required team KPI goals and coordinate escalations as needed.
Dynata is the global leader in online data collection for the market research industry. We have a collaborative, inclusive culture with a focus on excellence and have been recognized with the 2026 ATD BEST Award for talent development.
Troubleshoot and resolve HVACR mechanical, electrical, and control issues in the field.
Support commissioning, startup, and service activities for new installations, retrofits, and existing sites.
Communicate technical findings and recommendations clearly to customers and project teams.
The company delivers HVACR products, controls, and commissioning services for commercial environments. It emphasizes sustainability, customer satisfaction, and an inclusive culture with flexible benefits and development opportunities.
Provide personalized support to Mandarin-speaking students and parents, building trusted relationships.
Manage onboarding, administrative processes, and orientation sessions for the Chinese market.
Collaborate with academic, product, admissions, and sales teams to improve support processes.
The partner company provides personalized academic support to students and families through education technology. They operate a globally distributed, fully remote team focused on collaboration and continuous improvement.
Own the Commercial SMB business end to end, managing accounts, cases, outreach, and retention.
Build a proactive success model that catches risk early and drives onboarding and expansion using AI.
Lead the AI agent rollout for SMB, designing and testing agents with the AI team.
Wrapbook is the AI platform for production finance, built for feature films, TV, and commercials. With backing from investors like Andreessen Horowitz and a team of 350+, it uses AI to transform finance workflows.