Remote Customer service Jobs · CRM

• Handle customer contacts across phone, email, and chat channels.
• Provide accurate guidance on products and services based on internal knowledge sources.
• Document every interaction and outcome in internal systems.

They are hiring a German speaker Customer Support Representative. The job posting does not contain information about the company's size or culture.

• Deepen and broaden your understanding of the Campminder platform.
• Refine your phone and email communications so they are efficient, empathetic, comprehensive, tactful and clear
• Apply your meticulous attention to detail to help you keep updated and accurate records of relevant information in our customer relationship management (CRM)

Campminder builds software for summer camps, an industry that enables meaningful experiences for kids. They have 20+ years of experience, are stable and profitable, and have a loyal customer base and a values-led culture.

• Schedule customer appointments for collision repair and estimates following procedures.
• Manage a high volume of customer communications and assist with rental car/tow scheduling.
• Resolve customer concerns using internal resources and maintain data integrity.

Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. They operate over 650 state-of-the-art locations and have been in business for over 25 years, focusing on a People First vision.

• Manage customer interactions and assist with hotel reservation inquiries.
• Ensure a seamless booking process for clients.
• Deliver exceptional customer support.

This company focuses on careers in travel. They are a growing team looking for passionate people.

• Correspond with our clients via different customer support channels.
• Encourage our amazing clients to maximize their use of platform features and to develop beneficial workflows to supercharge their efforts.
• Own the customer experience and take the lead to help customers figure out what they need and guide them through to resolution with the least effort possible.

ClickUp is building the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. Millions of teams use ClickUp to break free from silos, reclaim their time, and unlock new levels of productivity.

• Contact potential clients via phone, email, and messaging platforms.
• Manage calendars and set up consultations for travel advisors.
• Keep accurate records of client interactions and scheduled meetings.

Destination Knot specializes in crafting personalized travel experiences that create lasting memories. They are growing and seeking motivated professionals to join their team and help connect clients with their services.

• Provide exceptional guest experience.
• Basic troubleshooting skills with streaming services.
• Strong problem-diagnosis and problem-solving skills.

Sutherland is seeking enthusiastic and people-oriented professionals to join their dynamic team supporting customers of a global giant in the streaming media and entertainment industry. They offer opportunities to build a fulfilling career and grow with them in the future.

• Manage a portfolio of ~70+ mid‑market AEC customers, with clear ownership for health, adoption, retention, and growth.
• Build and execute account plans that achieve portfolio‑level revenue growth (target ~20% YoY) and strong net/gross retention.
• Lead onboarding and early lifecycle motion to ensure rapid time‑to‑value and establish core workflows and training.

DroneDeploy empowers field teams with robotics and AI. They are the only reality capture platform that combines robotic automation, AI agents, and a truly unified system. At DroneDeploy, they thrive in a mostly remote-first culture rooted in innovation and impact. They foster a culture where a variety of perspectives drive smart decisions, and where growth—both personal and professional—is part of the journey.

• Research, review and respond to inquiries received from members and providers.
• Employ active listening skills, demonstrate patience and empathy, and handle difficult calls tactfully, courteously, and professionally.
• Effectively manage escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure.

Evry Health is on a mission to bring humanity to health insurance through personalized, high-technology health plans that expand benefits and increase access and transparency. They are the major medical division of Globe Life with over 3,000 employees and a flexible and remote work environment.

• Communicate with our German-speaking member base and help us run campaigns against corporations behaving badly.
• Answer inquiries from our German-speaking members in our member-facing inboxes, ensuring that inquiries are handled promptly and professionally.
• Assist with the implementation of our donor appreciation program and provide German-language support by editing and reviewing campaign and fundraising materials.

Ekō is a global movement of consumers, investors, and workers standing together to hold corporations accountable for their actions and forge a new and sustainable path for our global economy. They are a movement of more than 23 million people, brought together by a global team of ~30 campaigners, fundraisers, product, and operations staff.