Remote Customer service Jobs · Communication

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  • Support clients in identifying hotel and resort options that match their travel preferences
  • Manage reservation requests and assist with confirming accommodations
  • Provide clear and timely communication regarding availability, amenities, and booking details

Aisles & Abroad is a travel and hospitality company that provides booking services for hotels and resorts. They offer a supportive, team-oriented work culture with flexible remote work and ongoing training.

  • Make outbound calls to hospitals and clinics to conduct brief surveys on after-hours and emergency protocols.
  • Accurately document responses using provided systems while maintaining a professional demeanor.
  • Handle a high volume of calls, meeting quality standards and protecting confidential information.

Five Star Solutions provides outsourced customer service and survey services for healthcare clients. They are a growing company focused on remote work, offering a supportive environment with paid training and benefits.

  • Build and maintain strong relationships with senior executive clients across EMEA to drive engagement and retention.
  • Coordinate and execute virtual and in-person client events, including executive roundtables and market briefings.
  • Manage client onboarding, track engagement metrics in Salesforce, and support strategic commercial initiatives.

FrontierView provides strategic insights, executive roundtable events, and analyst advisory support across 200+ markets to help clients grow and win globally. It is part of FiscalNote, a leader in policy and global intelligence, committed to building a diverse and inclusive workforce.

US 5w PTO

  • Act as a trusted advisor for top-tier merchants, developing strategies to increase revenue.
  • Onboard new clients, guiding them through migration, warmup, and first campaigns.
  • Conduct QBRs, review dashboards, and ensure clients achieve business goals.

Omnisend is an email and SMS marketing platform built for ecommerce brands, offering automation and templates. With 150,000+ customers, the company is customer-funded and data-driven, with a transparent, no-ego culture.

  • Triage and resolve customer tickets while managing the service queue.
  • Partner with internal teams to address complex issues and support deployments.
  • Identify recurring issues and document processes to improve support.

SOVRA is a leading public procurement platform trusted by over 7,000 government agencies and 1 million suppliers across North America. The company values efficiency, compliance, and transparency, and fosters an inclusive, equitable workplace.

  • Provide non-clinical care coordination, patient engagement, and program support across FamilyWell's integrated mental health program.
  • Communicate with patients via text and phone to facilitate engagement, provide reminders, and follow up on care.
  • Maintain accurate patient records in EHRs, collaborate with clinic partners, and prepare routine progress reports.

FamilyWell Health is an AI-enabled mental health startup focused on providing equitable, affordable mental health care for women across the reproductive lifecycle. Following a Series A raise, the company is expanding nationally with a mission-driven team and high patient success rates.

Germany 6w PTO

  • Provide telephone, live chat, and email support to ensure smooth daily operation of services.
  • Work scheduled shifts with shift bonuses for night shifts, Sundays, or holidays.
  • Resolve customer issues and ensure satisfaction, with opportunities to grow and increase compensation.

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. With hundreds of agency partners globally, Via is recognized as a leading transportation technology and service provider.

Europe 8w PTO 13w maternity 13w paternity

  • Own the end-to-end onboarding journey for customers and team members, acting as the primary point of contact from hire to engagement.
  • Manage custom requests and escalations across cross-functional teams including Legal, Sales, Product, and Finance.
  • Improve documentation, self-service resources, and workflows to make onboarding seamless and efficient.

The company is a global employment platform that simplifies hiring and onboarding across countries. It operates as a fully remote, distributed team with a focus on customer success and operational excellence.

US Unlimited PTO

  • Follow up with new leads, schedule consultations, and collect borrower information to complete loan applications.
  • Send documentation requests and review files before submitting for pre-approval.
  • Manage the Mortgage Advisor's calendar and track lead activity in the CRM.

Better is an AI-native platform rebuilding home finance, having funded over $110B in loans and raised over $1.2B in equity capital. They operate at real scale with a focus on modernizing the mortgage industry.