Assist patients and their families in understanding Equip’s insurance coverage, billing process, payment plans, and any aspects of the patient financial account. Financial Counselors serve as a liaison between patients, supports, care team members and insurance plans. As a primary point of contact, they provide an unparalleled service experience. Financial Counselors are also responsible for service recovery and conducting reactive outreach to resolve billing concerns and ensure patients remain engaged in treatment.
The Customer Support Representative-Remote interfaces with customers via inbound/outbound calls/chats/emails or through the Internet. This position provides customer service support and resolution of non-routine problems regarding client's product or services, delivering expert customer experiences.
Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter. Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines. Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
Work from home and take surveys to earn money with options including PayPal, direct checks, and online virtual gift cards codes. Responsibilities include taking part with work from home surveys/studies by following written and oral instructions and participating in research focus groups.
Be the first point of contact for customers seeking service appointments at our automotive dealerships, ensuring a seamless and positive experience. Manage inbound and outbound communications with customers to schedule service appointments, providing exceptional service at every interaction. Develop and maintain strong relationships with customers and dealership staff.
Manage domestic travel arrangements, including flights, hotels, and car rentals, while ensuring cost efficiency and outstanding service. Expertise in SABRE GDS and prior experience in Corporate Travel are key to thriving in this position. Responsibilities include fulfilling travel requests, providing exceptional customer service, and maintaining client relations.
Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Handle inbound calls from medical professionals, using medical terminology, to request and verify benefits. Provide excellent customer service through active listening and work with confidential customer information sensitively, aiming to resolve issues proactively.
As a CSR/Dispatcher, you will work with our national sub-contractor network to support assigned customers and will be responsible for assigning work to those sub-contractors and coordinating schedule dates with our customers. This position requires flexible hours and overtime as needed as well as a fast paced and solution minded individual.
Responsible for supporting the Sales Team and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding scheduled calls and follow-up visits. Works closely and cooperatively with both sales and center staff. Communicates with the customer to ensure the customer is informed of scheduled appointments, to respond to inquiries, and to help to resolve issues and problems.
Destination Knot is looking for enthusiastic, detail-oriented individuals to join our team as Client Services Travel Representatives. This remote role is perfect for those who love travel, enjoy helping others, and excel at providing excellent customer care. You’ll assist clients with planning and booking travel arrangements while ensuring outstanding service and personalized attention.