189 results
FiltersSalvo Health is seeking an experienced Engagement Specialist to conduct outreach and enroll patients in their care, helping them get set up with ongoing support and guidance around their conditions. You will be responsible for helping patients sign up for Salvo’s wrap-around care services and educating them about the convenience, ease, and health benefits of remote patient monitoring.
Ensures the movement of freight by our carriers is coordinated according to our customer’s needs. Manages the customer board by calling carriers to confirm pick up and deliveries. Emails/calls clients when shipments are delivered and tracks and traces merchandise to provide the latest updates quickly. Provides key clients with distinct customer service, daily reports and informs dispatchers if appointments are required.
As an FNOL Agent, your role involves being a calming voice to customers during uncertain times and effectively guiding them through the initial claims process. Details are crucial as your notes will act as the stepping stone to resolution and ensure effective cross-functional communication. You will provide timely and empathetic responses to customer inquiries, offering reassurance and guidance throughout the claims process. A day in the life could include gathering and recording key details from each call, ensuring all information is correctly documented in the appropriate claim file.
We are looking for a student assistant for our Customer Success Team (15-20 hours per week) to primarily take on weekend shifts and answer questions from our users. You are the first point of contact for our users for all concerns regarding our app and NeoTaste as a product. You represent NeoTaste with your voice through excellent support to the outside world.
Help customers use TurboTax by delivering friendly and professional service over the phone; answer inbound calls at the customer service center; follow company policies and best practices to solve problems, troubleshoot issues, and provide customer-friendly tax advice.
Coordinate implementation of programs for clients in various industries, acting as a liaison between the client and the TP technical team. Responsible for implementation and lifecycle maintenance of client IVR programs, with project management responsibilities including team leadership and managing tasks between client and technical resources. Analyze client reports and optimize scripts/offers, while providing excellent customer service and preparing billing documentation.
We're seeking a proactive and independent Panel Support Specialist to oversee the seamless interaction with our TV and Digital panel members. This role involves managing a variety of tasks, including troubleshooting app/ software challenges faced by panel members, reporting issues, conducting re-training sessions, and supporting panel communications to boost engagement.
Deliver Level 1 support via phone, email, and ticketing for clinical systems and processes, acting as a subject matter expert for specific clinical systems, supporting critical vaccine-related operations, as the first point of contact for clinical staff and stakeholders, providing essential technical and operational support that directly impacts patient care and global health initiatives. Ensure timely, accurate case handling and maintain high service standards. Manage user accounts and access across multiple platforms.
As a Customer Support Advisor, you will be working within the boundaries of 1st tier support, while in close collaboration with Technical Product Specialists, Customer Experience and our fantastic R&D team. You will reply to customer inquiries via supported communication channels, identify, replicate, and report validated product issues to the R&D team, and identify and log feature requests.
As an expert in the CareScout Quality Network, the CareScout Connection Representative plays a crucial role in facilitating connections between care seekers and the providers that best meet their care needs. You will provide person-centric support to customers, identify appropriate care providers, and engage with customers to ignite interest in CareScout service offerings.