Proctor oral saliva-based drug screen tests in a virtual testing session.
Provide excellent customer experience in a virtual environment.
Assist with fulfillment activities such as Pick, Pack and Shipping.
Novir is a diagnostic biotechnology company that provides testing solutions supported by screening products and technology. They are a fast-growing startup with a work hard, play hard attitude, looking for motivated individuals who are excited to build something incredible.
Protect users by investigating potential fraud and policy violations.
Verify new employers via phone and email to ensure a high-quality experience.
Review job advertisements to ensure compliance with guidelines.
ZipRecruiter is a leading online employment marketplace, using AI to connect businesses and job seekers. They have the #1 rated job search app and offer innovative mobile, web, and email services to actively connect people to their next great opportunity.
Provide first-line remote technical support for Growth Direct™ system robotic, software, imaging, and microbial related issues.
Manage customer complaints per SLAs, Escalation Processes, and with Technical Service Engineer coordination as needed.
Case management within the Customer Relation Database, inputting pertinent information that includes date stamps, symptoms, investigation details and the resolution.
Rapid Micro Biosystems creates innovative products for fast and accurate detection of microbial contamination in the manufacture of pharmaceuticals, biologics, biotechnology products, medical devices, and personal care products. They are headquartered in Lexington, Massachusetts with R&D and manufacturing operations in Lowell, Massachusetts and field offices in Germany, Switzerland, and Singapore.
Service a portfolio of small and medium sized business (SMB) customer accounts, working with them effectively to establish payment plans when their business revenues fluctuate.
Use negotiation skills to establish a plan with our customers in default to bring them back into good standing.
Use empathy and judgment to understand what the customer’s business is going through, how it has affected their revenues, and develop a payment plan to work through it.
Forward Financing is a financial technology company based in Boston, Massachusetts unlocking capital for small businesses across America. Recognized as a Best Place to Work, they invest in their employees, technology, and customer experience.
Respond to calls, emails, and requests for technical 1st level support.
Analyze technical problems with cars, LGV, and HGV and provide technical assistance.
Track incidents in the internal incident management system and maintain communication.
Bosch aims to transform ideas into technologies that improve the quality of life. They operate in fields like Mobility Solutions, Consumer Goods, Industrial Technology, and Energy and Building Technology.
Become an expert with Thimble’s products and services.
Be the front line between the broker and Thimble; provide brokers with timely and solution‐oriented responses.
Support the onboarding process for new brokers while delivering excellent customer service.
Thimble is an insurtech platform for small business customers and agents, offering quick insurance coverage. Acquired by Arch Insurance, Thimble has a innovative culture and technical expertise.
Interact directly with customers via phone to assist with order fulfillment and service execution.
Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.
HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company that embraces the possibilities of collaboration and flexibility, allowing team members to thrive from anywhere in the US.
Provide front line, first level, technical assistance for consumers supporting client specific high speed internet services delivering an exceptional customer experience.
Resolve technical problems within a fast paced, customer facing environment, including internet connectivity and performance troubleshooting.
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.
TP is a global, digital business services company that delivers advanced, digitally powered business services. They help the world’s best brands streamline their business in meaningful and sustainable ways with over 500,000 employees speaking more than 300 languages.
Manage collections and overdue payments; oversee account receivables.
Coordinate payments and transactions with partners and associates.
OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. They are committed to delivering sustainable solutions in the energy industry, with a strong focus on crude oil drilling, oil exploration, and renewable energy sources.
Review and process applications in all DOHMH license applications and all relevant information.
Under supervision, perform clerical work including routine data processing functions, recording, researching, checking and maintaining records and furnishing information to licensing applicants.
Check records for accuracy of information and for conformity with established policy and procedures.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws.