75 results
FiltersActs as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey.
Improve the customer experience and drive retention. Your work, centered around customer engagement and success, is crucial in guiding students through their educational journey. Onboard new users and oversee the activation process, ensuring a seamless introduction to our platform. Act as the primary point of contact for customer inquiries, resolving issues promptly to maintain high satisfaction levels.
In this remote role, you will ensure successful customer relationships by providing exceptional support through personalized care and data-driven information. Drive revenue through territory growth, working closely with sales counterparts to achieve provider and clinic goals. Your responsibilities include relationship building, cross-functional collaboration, reporting, customer support, market growth and CRM utilization.
As a Customer Success Manager, you will be the main point of contact for providing guidance to our strategic customers. You will work with them to outline their key performance metrics and assist them in utilizing our platform to optimize their workflow, and help them reach their digital marketing goals. You will be a keen problem solver who can think quickly on their feet and diagnose customer issues. CSMs have consistently proven to be self-starters.
This role involves working with high-value automotive customers as the Automotive AI - Dealership Success Manager. This is an opportunity to be at the forefront of the leading AI company in the automotive space and act like an arm of the dealerships you support. You will be charged with orchestrating a seamless onboarding experience and driving their ongoing success. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn.
This role ensures the successful adoption and operation of the Palette Labs platform by independent RDS partners. The Account Manager owns the entire non-technical support layer, acting as the primary point of contact for operators, guiding them from pre-launch readiness through long-term operational success. This person partners closely with the engineering team by translating partner feedback into clear product and bug tickets.
As a Customer Success Manager at Popl, you will manage a portfolio of mid-market customers, ensuring they are onboarded, achieve their goals, maximize product adoption, and experience the full value of our solutions. You’ll collaborate closely with customers and internal teams to drive gross revenue retention, usage, and satisfaction within your accounts.
Ensure positive customer health and retention by ensuring customers rapidly adopt and deeply leverage the Smartling solution. Meet customer business goals from on-boarding and throughout the customer lifecycle. Partner closely with other Smartling teams such as Sales, Marketing, Professional Services, and Product to ensure customers achieve their objectives.
Lead a Customer Success team of 5–6 CSMs and ensure customers achieve measurable value from the platform. Manage day-to-day operations, guide the team through renewals and expansions, and help refine Customer Success processes as EasyLlama scales. This role requires balancing strategy with hands-on coaching in a dynamic environment.
As a Customer Success Manager at Treering, you will play a critical role in managing day-to-day customer interactions, ensuring they achieve their goals with our products and services. You will build strong relationships with customers, resolve issues, and provide support while collaborating with internal teams to ensure smooth delivery of solutions.