Comply is seeking a polished, passionate, and empathetic Customer Support Representative to join our dynamic team and elevate our highly-rated customer support services. You will act as a liaison between Technical Support and Product Teams, advocating for client needs, managing client account activation implementations to meet deadlines, and gather customer feedback to improve processes. The candidate must have a "How Can I Help" mindset.
Remote Customer service Jobs · Troubleshooting
63 results
FiltersJob listings
The Client Care Analyst is a frontline support engineer providing technical assistance to customers' technical support. This role requires deep technical knowledge and excellent problem-solving skills. You will provide professional business-to-business customer service, ensuring all reported problems are resolved efficiently, leaving customers impressed with the smooth resolution of their issues, and collaborate with colleagues for timely resolution.
Answer queries from French and English customers via email in the EMEA region. Work autonomously and bring your own personal touch to customer interactions. The role involves troubleshooting, identifying bugs, and contributing to the improvement of customer support processes. The role requires experience with ticketing systems and basic knowledge of SQL.
You will be a valuable partner to our private equity customers, serving as a product expert, troubleshooting complex issues, and collaborating cross-functionally. We have a culture of continuous learning and growth, developing communication, problem-solving, and project management skills. This role is great for those looking to continue in their career in Customer Success, Technical Consulting, Sales, or Customer Enablement.
In an Inbound Call Center setting, the Financial Customer Service Representative will create exceptional member service experiences by maintaining a professional demeanor. They will perform troubleshooting, decision-making support, and ensure quick and accurate resolutions for members and prospective members regarding their financial well-being.
Serve as the first point of contact for customers, troubleshooting issues and escalating complex inquiries as needed. Collaborate with product, design and engineering to continuously improve our products and the customer experience, advocating for customer needs and priorities. Handle operational requests and proactively drive improvements in our processes and internal workflows.
As a Customer Success Representative, you will be the first point of contact for Bundle’s learners, clients, and trainers, playing a critical role in ensuring every interaction reflects commitment to exceptional service. This contract position requires availability Monday through Friday from 3:30 PM to 12 AM Eastern Time with (1) 30-minute break.
Deliver world-class support and shape the future of Lovable from the front lines, troubleshooting real user problems, capturing high-signal insights, and turning feedback into product gold. This role is for someone who’s user- and product-obsessed and cares deeply about helping others succeed. This is a contractor position requiring availability during APAC business hours.
As a contract PetDesk Phones Implementation Specialist, technical expertise and problem-solving skills will be necessary to deliver exceptional customer service to the company’s clients. Contractors will assist customers across North America and must demonstrate proficiency in both verbal and written English. This is a 100% remote contract position based in Mexico.
We're seeking a proactive and independent Panel Support Specialist to oversee the seamless interaction with our TV and Digital panel members. This role involves managing a variety of tasks, including troubleshooting app/ software challenges faced by panel members, reporting issues, conducting re-training sessions, and supporting panel communications to boost engagement.