Build and implement a scalable engagement strategy to foster user adoption for a portfolio of clients.
Maintain deep knowledge of PeopleGrove platforms and translate capabilities into tactical recommendations.
Build trusted relationships with client administrators and monitor adoption metrics to identify risks.
PeopleGrove+CORE Higher Education Group helps colleges and universities drive real outcomes through student and alumni lifecycle engagement. With over 16 years of industry leadership and a dedicated team of over 100 professionals, they offer innovative software solutions to scale and optimize programs.
Ensure timely and accurate adjudication and payment of medical claims.
Process appeals and disputes by gathering and verifying claim information.
Work independently and as part of a team to meet daily processing quotas.
Sana is a health plan solution built for small and midsize businesses, designed around integrated primary care. Founded in 2017, Sana is remote-first with a fully distributed team across the U.S., valuing curiosity, ownership, and speed.
Serve as a strong advocate for customers and end users, representing their needs within the organization.
Build trusted day-to-day relationships with customer stakeholders and ensure they fully leverage Lightning Bolt Scheduling.
Lead process improvement and optimization initiatives that drive measurable value for customers.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company has 400+ employees, 30,000+ customers, and $100M+ in annual revenue, fostering a collaborative culture focused on innovation.
Coordinating client communications and responding to enquiries across email, messaging platforms, and online sessions.
Maintaining client records, scheduling calls and follow-ups, and providing basic technical guidance for accessing online tools.
Organising digital materials, preparing session summaries, and identifying ways to improve client engagement and support processes.
Brightside Collective offers high-quality personal development, leadership education, and professional learning products designed to help people develop greater clarity, confidence, and purpose. They value people who are open to learning, enjoy connecting with others, and bring a positive and proactive approach to what they do.
Conduct administrative intake and scripted clinical intake of calls, providing quality customer service to providers and staff.
Collect and enter confidential information with high confidentiality, maintaining high-quality documentation standards.
Meet key performance indicators like Average Talk Time and quality, while adhering to HIPAA and regulatory standards.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving over 700 clients across 10 industries. With operations in 13 countries and more than 66,000 employees, WNS combines scale, expertise, and execution to create meaningful, measurable impact.
Handle inbound calls to assist consumers with credit-related memberships, services, and product offerings, advocating for solutions to improve creditworthiness.
Educate consumers on credit bureau processes and guide them on appropriate steps to request corrections to their credit reports.
Identify customer needs, provide support, and escalate complex issues to the appropriate functional area.
Experian is a global data and technology company that powers opportunities for people and businesses by redefining lending, preventing fraud, and simplifying healthcare. With 22,500 employees across 32 countries and a people-first culture, we are a FTSE 100 company committed to diversity, equity, and inclusion.
Handle inbound customer requests related to service downgrades, cancellations, and billing using effective retention techniques.
Identify customer needs and provide customized solutions to retain existing customers and create sales opportunities.
Conduct outbound calls, resolve inquiries, and upsell services while meeting quality and KPI targets.
This partner company operates in the telecommunications or service industry, focusing on customer retention and satisfaction. The organization values a supportive, inclusive culture and offers remote work opportunities from Ontario.
You will onboard practices to Aledade, coach on technologies, and lead initiatives for practice transformation goals.
You will train office staff and physicians on processes and technologies, and build relationships for performance.
You will listen to practice concerns, relay information to managers, and identify improvement areas.
We empower independent primary care practices to thrive in value-based care. Founded in 2014, we have become the largest network of independent primary care in the US, with a collaborative, inclusive, remote-first culture.
Provide effective telephonic remote interpreting for Norwegian and English.
Answer inbound calls in a timely manner while delivering superior customer service.
Adhere to professional interpretation protocols and confidentiality standards.
Language Services Associates connects Limited English Proficient individuals with telephonic interpretation services. The company was recognized as a Top Provider and Top Workplace in 2026, reflecting its commitment to excellence and a supportive culture.
Communicate with clients via email and online platforms to support event and travel coordination.
Assist with scheduling consultations, managing timelines, and maintaining accurate client records.
Provide updates, confirmations, and follow-ups while collaborating with internal team members.
Aisles & Abroad is a travel and events company dedicated to providing seamless client coordination and support. The company fosters a collaborative remote work culture with a focus on structured training and development.