Field incoming client communications via phone, chat, and online customer portal.
Train end users on how to best use PerfectServe’s phone, mobile, and web applications.
Own basic-to-advanced troubleshooting efforts related to message delivery and content issues.
PerfectServe provides clinical communication and physician scheduling solutions for healthcare. The company has 400+ employees and 30,000+ customers, with a mission to accelerate speed to care through optimized workflows.
Build long-term, positive relationships with families, providing timely updates and support throughout the study abroad journey.
Collaborate with coaches and officers to ensure services meet family needs and track key performance indicators.
Coordinate cross-department communication to align messaging and deliver quality service.
InGenius Prep helps students apply to U.S. colleges and graduate schools. Founded in 2013, the company has grown to over 190 full-time and 600 part-time employees with offices in the U.S., Canada, China, and other countries, fostering a fast-paced and team-oriented culture.
Provide customer support through chat, phone, and email with professionalism and empathy.
Register, monitor, and resolve inquiries, complaints, and appointments efficiently.
Collaborate with internal teams to escalate and track complex cases to resolution.
VITTA is a company specializing in customer service solutions for various partners. They operate with a fully remote team focused on delivering high-quality support and continuous improvement.
Listen to audio recordings in your native language and transcribe them verbatim.
Follow provided transcription guidelines to deliver high-quality, accurate transcriptions.
Help create ground-truth data used to evaluate and improve automatic speech recognition systems.
RWS is a technology and language services company specializing in AI training data and automatic speech recognition. They are a large global organization that embraces DEI and promotes equal opportunity, offering flexible freelance work.
Read, analyze, and apply codes to large quantities of user-generated content including reviews, questions, images, and videos in English and Spanish.
Work a semi-flexible schedule of 16-29 hours per week, with 4 weekend hours, in a remote queue environment.
Review performance feedback, attend coaching calls, and utilize Google applications and Slack to manage performance expectations.
Bazaarvoice creates smart shopping experiences by connecting brands and retailers with consumers through user-generated content and enterprise technology. Founded in 2005, the company is headquartered in Austin, Texas with offices globally and is recognized as a Great Place to Work in multiple countries.
Provide one-on-one financial counseling sessions to students, supporting informed borrowing, debt management, and repayment planning.
Deliver financial literacy workshops and manage student tuition accounts with accurate billing and coordination.
Oversee billing for tuition reimbursement programs and conduct exit counseling for graduating students.
This role supports students through their financial journey in higher education, combining student-facing advisory work with financial administration. The environment is fast-paced and detail-driven, requiring accuracy, empathy, and strong organizational skills.
Act as the primary overnight contact for urgent situations involving international students and host families, providing crisis de-escalation and initial intervention.
Document incidents accurately, maintain detailed case notes, and coordinate with internal teams to escalate complex cases.
Support placement activities and perform administrative tasks such as data entry, file management, and system updates during overnight shifts.
This position is listed on behalf of a partner company, which manages all applications and next steps. They operate in the international student support space, matching students with host families and providing emergency support services. The company is mission-driven, with a focus on student well-being, and offers a fully remote overnight role with training and onboarding provided.
Serve as the primary point of contact for families, managing communication and coordination of special education tutoring services.
Coordinate complex schedules across students, instructors, and virtual platforms to ensure smooth session delivery.
Monitor student progress and escalate concerns, while navigating multiple digital systems daily.
The partner company provides special education tutoring and support services to families and students. It operates with a collaborative and supportive remote team culture, focused on mission-driven educational support.
Line edit and top edit several stories a day, handling everything from longreads to quick hits.
Assign articles, cultivate relationships with diverse freelance writers, and develop content calendars.
Write and update articles, craft headlines and display copy, and attend industry events.
Afar is a critically acclaimed travel media brand that makes a positive impact through high-quality storytelling. Launched in 2009, it is B Corp Certified and reaches the most affluent and discerning audience across digital, social, email, audio, magazine, and events.
Follow scripts to educate patients and coordinate care needs.
Aledade empowers independent primary care practices by building value-based care networks that improve patient outcomes and physician sustainability. Founded in 2014, they are the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.