As an Enterprise Customer Success Manager, you will work with customers at all stages of their lifecycle, demonstrating the value Sitetracker provides by identifying and enabling their business drivers and objectives. You will ensure Sitetracker’s capabilities support their long-term goals, enabling the customer to maximize their investment in the platform.

As the team’s first Senior Support Advisor, you'll help build and refine new workflows. You'll manage all support interactions related to the Panelfox product as well as some general dscout support, working closely with Dscout’s clients. You'll partner with the Support Lead to enhance the level of service to customers.

The Enterprise Customer Success Manager will develop trust with assigned customers and provide the best possible experience navigating Canonical's vast offering, aligning expectations, suggesting additional services, alleviating pain points, and helping deliver on a collaboration roadmap.

Collaborate with the MSP Team to ensure the success of Druva’s Managed Service Provider customers enablement, activation, development and expansion experiences. Bring strong relationship-building experience, product knowledge, project management and organisational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Druva’s services.

Lead seamless onboarding and integration for net-new enterprise customers, ensuring a smooth transition to incident.io while delivering in-depth training to maximize platform adoption and value. Build and maintain strategic relationships with key stakeholders, acting as their primary point of contact and trusted advisor.

Answer inbound customer service and sales calls, understand customer needs, and offer products. You'll resolve issues, maintain confidentiality, and collaborate with your team in a supportive, inclusive environment. This remote role requires strong communication skills, multitasking abilities, and a customer-focused mindset in Nova Scotia or New Brunswick.

Seeking a fulfilling career that offers flexibility and growth opportunities. Join our esteemed client service leadership team, with the option to work from home and enjoy a flexible schedule, where you can balance your personal and professional life seamlessly while advancing your career.

The Customer Success Management team drives customer retention and maximises value through effective Performance reviews & aiding clients achieve their business objectives. You will directly manage a defined portfolio of accounts to ensure expected value and growth is achieved, working with customers, sales, and support to deliver customer success.

Provide expert support on Hostinger products and troubleshoot technical challenges via live chat and tickets, exceeding customer expectations. Simplify technical issues of varying complexity into actionable steps for customers. Contribute to projects that enhance the customer experience, enhance the Kodee AI Assistant, and stay updated on web hosting technologies.

The Match Day Management and Support Specialist serves as the primary support contact for league and club users in the MLS, ensuring smooth operational performance during games and critical events, bridging technical support teams with end users, ensuring clear, timely communication and effective issue resolution.