Fulfill domestic travel requests for airline, hotel, and car rentals, ensuring the lowest cost and maximum commission.
Provide exceptional customer service by effectively communicating travel-related information.
Utilize SABRE GDS to manage corporate travel bookings and stay informed of airline rules.
AAA Club Alliance is a membership organization providing travel and automotive services, representing nearly 7.4 million members across 13 states and Washington, D.C. They foster a supportive and collaborative culture with opportunities for growth and advancement.
Handle call overflow, suspense reporting, and client relations follow-up.
Review and respond to tasks, voicemails, and emails to resolve delinquency issues.
Assist with call monitoring, escalated calls, and team meetings to improve processes.
LoanCare is a leading full-service mortgage loan subservicer delivering excellence to banks, credit unions, and homeowners. Backed by Fidelity National Financial, a Fortune 500 company, it offers a culture focused on integrity, innovation, and collaboration.
Respond to customer questions via email and other platforms within 24 hours, fully resolving issues within 3 working days.
Manage and organize support tickets, review orders in Shopify, and coordinate with the 3PL team on fulfillment and shipping.
Advocate for customers by solving real problems, not just closing tickets, and spot recurring issues to suggest improvements.
SolarBalls is a media brand creating animated content for a young, internet-native audience. As part of Telos Media, the team is small and customer-focused, valuing genuine human interactions over rigid policies.
Develop a deep understanding of Prompt's product to provide timely, accurate customer support via email during early morning and flexible work blocks.
Troubleshoot software issues, document replication steps, and collaborate with Engineering to prioritize and resolve issues.
Promote customer satisfaction by understanding unique needs and identifying opportunities to enhance product and service features.
Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses. As the fastest growing company in the therapy EMR space, they have a 85 NPS advantage over competitors and value scrappy, innovative team members.
Assist with travel research, quotes, and itinerary building
Communicate with clients to understand their travel needs
Collaborate with certified travel agents to support booking processes
This company provides travel planning services through a network of certified professionals. It offers a supportive team culture with flexible hours and full training.
Answer inbound patient calls in a high-volume call center environment, assisting with billing questions.
Process payments, set up payment plans, and escalate unresolved issues to the AR team.
Build rapport with patients through courteous communication and active listening.
Upstream Rehabilitation is the largest dedicated provider of outpatient physical and occupational therapy services in the US. With over 1,200 locations, 26 brand partners, and 8,000 employees, they foster an inclusive workplace and are committed to delivering remarkable experiences.
Assist clients in selecting and booking hotel accommodations with accurate pricing and availability.
Respond promptly and professionally to client inquiries via phone, email, or online chat.
Maintain detailed records of client interactions and stay updated on travel trends.
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We are committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world with a supportive team culture and mentorship.
Answer inbound calls and chats with empathy, resolving core member issues like benefits coverage, cost-sharing, and provider searches.
Take ownership of issues end-to-end, using established workflows and documenting interactions to ensure continuity of care.
Meet quality and member satisfaction standards while navigating Included Health systems and maintaining member confidentiality.
Included Health is a new kind of healthcare company delivering integrated virtual care and navigation to raise the standard of healthcare for everyone. The company is committed to breaking down barriers and providing high-quality care for every person in every community.
Manage a portfolio of 100-200 named accounts, using AI tooling to prioritize and drive outcomes.
Conduct workshops and create success plans to maximize customer value and ensure adoption.
Collaborate cross-functionally with Sales, Support, and Product to resolve technical issues.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. We are a public company with a diverse workforce, committed to improving the safety, efficiency, and sustainability of the operations that power the global economy.
Drive post-sales success by aligning ServiceNow offerings with customer goals and fostering C-level relationships.
Collaborate with Account Executives to create integrated pre- and post-sales strategies for long-term customer value.
Mitigate risks, drive value realization, and meet KPIs such as adoption, renewals, and customer satisfaction.
ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. The company helps 85% of the Fortune 500® work smarter and serves a global customer base. It is an AI-native culture with a focus on technology and talent.