Own the full lifecycle of member engagement from recruitment through retention, designing programs and touch points that make Health Evolution indispensable to senior health care leaders.
Blend relationship management, strategic program design, and data-informed growth in a high-visibility role reporting to the Executive Chairman.
Partner with programming, operations, and partnership teams to ensure every member interaction reflects the quality and ambition of the mission.
Health Evolution is a selective membership of chief executives and influential leaders from the most impactful organizations across the health care industry. They convene leaders through summits, exchanges, and networks to advance a more accessible, affordable, effective, and equitable health care system.
Provide expert support during onboarding and ensure timely order management for Industrial and DTI customers.
Collaborate with sales team to facilitate smooth onboarding and conduct quarterly/annual account review calls.
Serve as Tier 2 resource for problem resolution and document interactions in Salesforce.
Red Wing Shoe Company is a global footwear company based in Red Wing, Minnesota. With 2300 employees worldwide, it maintains a close-knit family culture and values employee engagement.
Own the operational backbone of the global support organization by designing and improving systems, workflows, automation, reporting, and AI tools.
Lead the implementation of AI-driven support capabilities and build forecasting models for support demand to optimize staffing and efficiency.
Partner cross-functionally with Product, Engineering, CS, Data, and Revenue Operations to align customer-facing processes and drive structural improvements.
Cloudbeds is a hospitality technology company that provides an intelligently designed platform for properties across 150 countries, processing billions in bookings annually. With over 650 employees across 40+ countries, the team is fully remote and focused on transforming hotel operations through innovation.
Serve as the primary point of contact for trial participants and site coordinators via phone, email, and support channels during EU business hours.
Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on complex, study-specific questions.
Contribute to refining support processes, tools, and workflows, and maintain documentation such as FAQs and knowledge base articles.
Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants by eliminating barriers to participation. As a small, mission-driven team, we focus on empathy, scalability, and continuous improvement to support participants and site coordinators globally.
Assist clients with hotel research and reservations.
Provide details on pricing, amenities, and availability via phone, email, or online platforms.
Maintain accurate booking records and participate in virtual training sessions.
We are a travel services company focused on helping clients book hotel accommodations. We offer a remote work environment and provide full training and ongoing mentorship to our team members.
Work the general support queue, resolving Tier 1 cases across payroll, taxes, HR, and benefits.
Ramp quickly on Miter's product, ticketing tools, and knowledge base, resolving tickets independently within weeks.
Develop a product specialization over time, contributing to team SLAs and handling 60-70% of assigned tickets without escalation by month two.
Miter is on a mission to help construction contractors build with confidence by rebuilding core HR, finance, and operations systems using AI and embedded payments. Since launching in 2021, we've grown to thousands of customers and tens of millions in ARR, backed by top investors like Bessemer, Coatue, and Battery.
Support clients with travel booking inquiries and provide excellent virtual customer service.
Learn how to research and secure hotel stays using simple systems and processes.
Attend online trainings and team calls to grow within the travel industry.
They provide travel booking and customer care services to clients. The company offers a fully remote work environment with flexible hours and full training for entry-level roles.
Serve as the main point of contact for a portfolio of customers, ensuring successful platform utilization to achieve their business goals.
Provide clinical guidance and workflow expertise to support organizational change management and user adoption initiatives.
Build strong relationships with clinical stakeholders and facilitate ongoing customer discussions to evaluate adoption and improvement opportunities.
We create software solutions combining lean principles, predictive analytics, and machine learning to transform hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals rely on our award-winning products, and we have raised over $300 million from top-tier investors.
Lead and develop a team of Technical Account Managers, coaching on technical depth and strategic account planning.
Drive technical customer outcomes by delivering proactive guidance and best-practice recommendations for platform adoption.
Own the data story, leveraging analytics to translate insights into business outcomes and ROI narratives.
Highspot develops sales enablement software to increase sales productivity. The company emphasizes equitable workspaces and a culture of belonging for its employees.
Serve as the primary point of contact for patients, providing guidance and support for non-billing-related inquiries.
Manage inbound calls and live chats to deliver timely and effective assistance.
Maintain accurate records of patient interactions using Salesforce CRM and contribute to process improvement.
Natera is a global leader in cell-free DNA testing for oncology, women's health, and organ health. Their team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.