The B2C Recovery Manager is responsible for managing supervisors and teams of associates to ensure that all departmental goals are reached daily. This role involves being the resource person on all matters related to account receivables and collections, consistently monitoring the department to identify areas for improvement in efficiency and performance. The position requires strong stakeholder management and problem-solving skills.
Job listings
$120,000–$145,000
USD/year
US
4w PTO
Continuously evolve the operational framework, best practices, and tools that elevate the customer experience, drive retail growth, enable scalability, and support long-term strategic objectives. Develop the Retail Playbook, delivering clear, actionable guidance that supports operational excellence across all retail channels. Optimize operational workflows that improve communication, eliminate inefficiencies, and enhance collaboration across Retail teams and key business stakeholders.
$88,000–$90,000
USD/year
The Project Manager will report to the Sr. Director, Care & Access Operations, and will work with staff across the Division to create and adhere to project plans to support the priorities, goals, and outcomes of the Care & Access Division. The Project Manager will track multiple projects simultaneously, establish realistic project plans, and hold key stakeholders accountable for meeting milestones.