Remote Operations management Jobs • Data Analysis

Monitor daily trading operational issues and coordinate between internal and external parties to resolve issues. Ensure that team’s project targets are met within the project timeline and costs, monitor and control all stages of the project life cycle. Strong data analysis skill, able to identify key insights from data analysis. Define, track, and improve KPIs. Run a high-efficiency daily operations team to support rapid growth of the business with minimal supervision.

The Director, Call Center Operations will lead the integration of the Access Center and Care Navigation teams into a unified call center operation, focusing on driving operational excellence, enhancing efficiency, and managing system changes to ensure superior service delivery and patient satisfaction. The role involves developing strategies, supervising staff, analyzing data, and ensuring high standards of patient service.

As a Delivery Operations Manager, you will manage and optimize processes, ensuring high-quality outcomes and seamless delivery. This role combines operational rigor, analytical thinking, and cross-functional collaboration, offering a significant opportunity to make an impact. You'll collaborate with a Senior Technical Delivery Manager, engage with Expert Contributors, conduct quality reviews, monitor pipeline health, track project progress, develop documentation, partner with stakeholders, and provide regular updates.

Spreetail is looking for a Manager of Merchandising Managers to build lasting and strategic relationships with the brands we partner with in order to help them grow their business, while also helping to grow Spreetail. Our MMM's have the opportunity to collaborate with both internal and external stakeholders on a daily basis in order to make strong buying decisions.

The Customer Operations Manager will support the Global Customer Success and Customer Support teams through expert execution and optimization of our Gainsight and Salesforce platforms. This role involves managing the customer operations tech stack, driving the execution of the Customer Success operations roadmap, and partnering with various teams to improve the customer journey.

As an Operations Manager, you'll be a key leader in Monzo's Personal Banking operation, ensuring our customers get the best possible support during peak operating hours. You'll guide your managers and their teams to success, ensuring service excellence is delivered consistently. You will make critical, real-time operational decisions, effectively balancing service levels, team wellbeing, and efficiency to deliver an outstanding customer experience.

The Business Operations Principal will be a key partner to the Head of Pro, driving operational clarity, cross-functional execution, and continuous improvement. This role involves building operating rhythms, leading cross-functional projects, supporting decision-making, and identifying bottlenecks to improve team efficiency, requiring 5–7 years of relevant experience.

You will coach, motivate, and lead a high performing team responsible for supporting care-seekers through various stages in their journey, including but not limited to: providing education and guidance to inform decisions, contacting providers to find necessary services and partnering with families to ensure support. Through outbound call campaigns, this team will also actively engage with customers to ignite interest in CareScout service offerings.

Plays a critical leadership role in driving operational excellence across the product lifecycle—from development through delivery. Responsible for building and optimizing the frameworks, processes, and cross-functional collaboration necessary to scale and enhance product performance. This individual ensures alignment, clarity, and efficiency across all touchpoints that influence product success.

Be a part of UChicago Medicine as the Program Manager of Patient Experience Improvement & Innovation for the Patient Experience Department. Here, you will serve as an internal expert of our patient experience initiatives for the Emergency Departments (ED), including unplanned admissions. You’ll partner closely with our ED, inpatient, and operations leadership to drive positive outcomes serving the health system’s local communities.