Manage up to 30 accounts, building strong customer relationships from pre-sales through deployment.
Define success plans, guide implementation, deliver Executive Business Reviews, and track health in Gainsight.
Serve as a customer advocate, collaborating with Engineering, Product, Support, and Sales to drive adoption and retention.
ServiceNow, through Armis, protects the entire attack surface and manages cyber risk exposure in real time. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.
Provide virtual and in-person technical demonstrations of the Armis agentless platform to prospects.
Deploy proof-of-value installations and lead technical training sessions based on POV findings.
Support marketing activities and conferences while traveling up to 40% on average across North America.
ServiceNow is the AI control tower for business reinvention, bringing AI, data, and workflows together to help 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Lead customer implementation and onboarding using Customer Success best practices to accelerate migration plans.
Proactively monitor customer health to identify risks, drive adoption, and lead quarterly business reviews.
Collaborate with engineers to triage technical issues and advocate for customer feedback across teams.
Arpio provides automated, application-aware disaster recovery for AWS and Azure, recovering entire application stacks in under an hour. The company recently closed a $15M Series A and is growing, with a culture that values ownership, urgency, and delivering results.
Serve as a trusted advisor to clients, driving adoption and aligning Dragos solutions with security goals.
Own post-sales relationships, retention, and health metrics while minimizing churn and increasing expansion.
Collaborate with sales, account managers, and solution architects to prove value across Dragos offerings.
Dragos is a global leader in OT cybersecurity, combining technology, threat intelligence, and services to protect critical infrastructure. The remote-first team spans the US, Europe, Middle East, and APAC, built on authenticity, transparency, trust.
Build strong customer relationships and act as a trusted advisor for Dragos Platform adoption.
Resolve technical challenges, conduct health checks, and ensure successful ongoing deployments.
Provide product recommendations, track key metrics, and collaborate with internal teams to improve offerings.
Dragos is a global leader in operational technology (OT) cybersecurity, combining technology, threat intelligence, and expert services to protect critical infrastructure. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.
Act as a trusted advisor for strategic accounts, driving customer retention, expansion, and satisfaction.
Lead onboarding for high-value accounts and execute renewal and expansion strategies using the MEDDPICC methodology.
Collaborate with cross-functional teams and mentor other CSMs to deliver impactful customer outcomes.
Tenable is the Exposure Management company, helping over 40,000 organizations reduce cyber risk. Its global team supports 65% of the Fortune 500 and fosters a culture of belonging, respect, and excellence.
Act as the primary post-sales technical liaison, delivering consultative support and resolving complex issues elevated beyond standard support.
Drive customer success by ensuring product adoption, leading technical QBRs, and identifying up-sell and cross-sell opportunities.
Serve as an internal advocate for customers, relaying product feedback to PM and engineering while leading training and onboarding.
Huntress is a cybersecurity company providing enterprise-grade protection with a 24/7 human-led SOC. Founded in 2015 by former NSA cyber operators, they are a remote-first team with a culture of inclusivity and customer commitment.
Own the entire post-sale relationship for enterprise accounts, from deployment through expansion, with primary responsibility for renewals.
Run structured onboarding programs, monthly technical check-ins, and executive QBRs that demonstrate ROI and identify new opportunities.
Coordinate daily with Customer Success Engineers, Product Management, Pre-Sales, Sales Architects, and Account Managers to ensure seamless customer experience.
Britive is the leader in cloud-native Privileged Access Management (PAM), purpose-built to secure access across dynamic multi-cloud environments. It is a fast-growing, mission-driven startup backed by top-tier VCs, serving security-conscious organizations including Fortune 500 companies.
Partner with Sales to lead discovery, solution design, and customer validation for security and identity solutions.
Deliver virtual and in-person demos and support proof-of-value engagements.
Translate technical capabilities into business outcomes and serve as a trusted advisor.
ServiceNow provides an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter with any AI, data, and workflow. The company fosters an AI-native culture where technology and talent are unstoppable together.
Own the technical customer relationship for strategic Enterprise and Commercial accounts as a trusted advisor.
Develop and execute tailored Customer Success Plans that align technical adoption with business outcomes.
Conduct health assessments, recovery readiness reviews, and executive business updates to drive value.
Veeam is a data and AI trust company that helps organizations secure, understand, and make resilient their data and AI, specializing in data resilience and security posture management. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers and fosters a fearless, growing culture.
Guide customers on their automation journey to ensure seamless adoption and long-term success.
Provide expert technical support and resolve complex challenges for a world-class customer experience.
Collaborate with product and engineering teams and stay current on security and automation trends to shape Torq's roadmap.
Torq is transforming cybersecurity with an AI-native automation platform that helps security teams protect organizations in minutes. Backed by Series D funding and over 200% employee growth, the company is one of Forbes' Best Startup Employers and operates with an energetic, high-speed culture.
Manage a portfolio of BlackCloak's largest enterprise clients, owning retention and adoption results.
Lead complex onboarding, monitor account health, and deliver data-driven business reviews to executives.
Mentor team members, shape processes, and partner with Sales to expand coverage across accounts.
BlackCloak protects corporate executives and high-profile individuals from hackers, privacy leaks, and identity theft. The company is a fast-growing leader in a new product category, serving Fortune 500 clients with a dynamic, fully remote culture.
Drive customer adoption and expansion by supporting onboarding, value conversations, business reviews, and renewals.
Partner with internal teams to build account plans, identify expansion opportunities, and mitigate risks to customer goals.
Act as a trusted advisor on the Tines platform, translating technical needs to product teams and managing a book of business.
Tines is an intelligent workflow company that powers important workflows for IT and security teams, integrating with any API-enabled service across the tech stack. It serves a diverse range of customers including Canva, Reddit, SAP, and Coinbase, and fosters a culture driven by simplicity, speed, and soundness.
Own end-to-end customer success for enterprise security customers, driving onboarding, adoption, renewal, and expansion.
Lead a global CS organization across US and India, setting strategy, playbooks, and operational rigor to improve GRR and NRR.
Apply an AI-first mindset to proactively engage customers, accelerate adoption, and uncover growth opportunities.
ArmorCode is a security platform that helps enterprises unify and prioritize risk, using AI agents to drive remediation at machine speed. It is a global scale-up with a collaborative, 5H-values culture serving large enterprises like Visa and PayPal.
Guide customers from contract signature through setup, go-live, and their first audit milestone.
Help customers connect tools, activate controls, and align Sprinto to the frameworks they need.
Lead progress conversations, surface risks, and take ownership when things get stuck.
Sprinto is an Autonomous Trust Platform that centralizes trust requirements across security frameworks, vendors, and customers using AI-driven automation. Founded in 2020 and backed by top investors, Sprinto serves over 4,000 organizations across 75 countries with a remote-first, ownership-driven culture.
Serve as a flexible technical resource for the Technical Account Management team.
Lead hands-on platform optimization, including configuration reviews and proactive tuning.
Document session recaps and surface patterns to drive systemic product improvements.
Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. 5,000 enterprises trust our behavioral AI platform.
Onboard and manage UpGuard customers to ensure they effectively use the platform to meet their goals.
Provide resources including success plans, training sessions, and regular check-in calls.
Translate customer requirements from risk management frameworks into tailored solutions on UpGuard.
UpGuard is redefining cyber risk management with its AI-driven CRPM platform, helping organizations manage their attack surface. The company has raised $75M Series C, scales to process 100 billion risk signals daily, and fosters a culture of autonomy and remote work.
Own strategic direction for high-value enterprise customers, building trusted relationships and driving measurable value.
Use data-driven insights to evaluate performance and develop strategic recommendations.
Lead resolution of complex challenges and escalations with cross-functional stakeholders.
HackerOne is a global leader in Continuous Threat Exposure Management, uniting agentic AI with the world's largest community of security researchers. With around 1,000 employees, we foster an inclusive, customer-obsessed culture that values transparency, collaboration, and innovation.
Serve as dedicated Account Manager for a specified Account Executive, assisting in sales lifecycle responsibilities and ensuring customer retention and growth.
Respond to customer inquiries, develop product knowledge, and leverage vendor relationships to bring value to customers.
Manage open opportunities, identify whitespace, and assist in forecast management and strategic reporting.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services to help organizations minimize risk. Since 2011, it has grown to over 1,300 employees and fosters a collaborative, core values-driven culture.
Own the end-to-end success strategy for a flagship customer, ensuring their objectives are translated into measurable outcomes.
Lead and develop two Technical Support Engineers, coordinating cross-functional teams to deliver a seamless customer experience.
Use data and insights from Gainsight CS to monitor customer health, drive value realization, and proactively address risks.
Magnet Forensics is a global leader in digital investigative software that helps acquire, analyze, and share evidence from computers, smartphones, tablets, and IoT devices. Serving thousands of customers worldwide, the company is expanding globally and fosters a culture of innovation, learning, and high integrity.