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US

  • Grow recurring revenue and boost net retention for your assigned book of business.
  • Develop and execute engagement plans to maximize customer value.
  • Nurture deep, trusted-advisor relationships with various roles, including executive level and decision makers.

Enterprise Software SaaS Sales Account Management ERP Customer Success

20 jobs similar to Lead Customer Account Manager

Jobs ranked by similarity.

United States

  • Identify and pursue new business opportunities with net new accounts to drive revenue growth.
  • Develop and maintain executive-level relationships with new name accounts and customers.
  • Provide accurate sales forecasts and report on close timelines.

We are a global leader in modern supply chain orchestration, powering complex global supply chains and supporting the people who manage them. We have over 2000 employees worldwide and are proud of our innovative and inclusive culture.

Canada

  • Own the commercial relationship for our most valuable customers in the Max segment and $2M+ revenue accounts.
  • Personally onboard every new Max and $2M+ customer and run quarterly business reviews covering credit, capital, and account health.
  • Identify and qualify capital opportunities and drive expansion through upsell and reduced churn.

We provide businesses with a comprehensive suite of cross-border banking services, including credit cards, deposit accounts, currency conversions, and revenue financing. We are a fast-growing fintech startup backed by VCs, with a supportive and inclusive culture that values diversity and work-life balance.

$85,000–$110,000/yr
US

  • Drive customer retention and growth through adoption, support, and value demonstration.
  • Own and develop Digital and Smart Business Engagement model customers, nurturing them throughout the customer journey.
  • Meet regular renewal and customer satisfaction targets while tracking interactions in Salesforce.

QAD is a global leader in next-generation SaaS manufacturing and supply chain solutions, helping manufacturers build adaptive enterprises. The company fosters a collaborative culture of smart, hard-working people with an atmosphere of growth and opportunity.

US Unlimited PTO

  • Develop and execute a territory strategy to drive bookings growth and win new customers.
  • Manage complex sales cycles and lead extended territory team to delight prospects.
  • Negotiate favorable pricing and business terms by selling value and ROI.

Cognite builds AI and data solutions for industrial digitalization, solving complex operational problems. With a global presence and a culture of speed and ownership, the company is on a moonshot to unlock $100B in customer value by 2035.

$180,050–$270,100/yr
EMEA Unlimited PTO 16w maternity 16w paternity

  • Lead a high-performing team of Senior Account Managers to grow and retain Mid-Market and Enterprise customers across EMEA, owning forecasting, coaching, and deal execution.
  • Drive commercial excellence through pipeline management, performance coaching, and revenue attainment while ensuring strong cross-functional partnerships.
  • Build a culture of accountability and continuous improvement by analyzing business performance, identifying trends, and providing actionable insights to senior leadership.

Remote solves modern organizations' biggest challenge by enabling compliant global employment for businesses of all sizes to recruit, pay, and manage international teams. As a fully remote company with employees on six continents, we foster an innovative and future-focused culture where every role incorporates automation and AI.

$350,000–$350,000/yr
US

  • Develop executive-level relationships within strategic, named accounts
  • Own customer engagements end-to-end from prospecting to close
  • Demonstrate excellent solution-based sales processes in complex campaigns

Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data to improve safety, efficiency, and sustainability. As a recently public company (NYSE: IOT), they are building for the long term with a focus on high performance and inclusive culture.

Canada United States

  • Lead the post-sale customer journey for Enterprise accounts, driving measurable adoption and retention.
  • Partner with engineering stakeholders to align product usage with business outcomes and ROI.
  • Collaborate with Sales and Customer Engineering to execute onboarding, growth, and renewal strategies.

CoLab is a design engagement platform that helps engineering teams bring life-changing products to market faster. It is a high-growth company with a collaborative culture, serving large engineering organizations worldwide.

$97,000–$204,000/yr
US

  • Lead post-sales service delivery and account governance for strategic enterprise customers.
  • Act as the primary customer advocate and manage escalations across engineering, product, and support teams.
  • Drive proactive risk management, customer adoption, and retention strategies for long-term success.

They provide enterprise technology solutions focused on data infrastructure, cloud ecosystems, and platform operations. The company operates with a fully distributed team, emphasizing innovation, collaboration, and meaningful impact.

US Unlimited PTO

  • Serve as a trusted advisor to key accounts and support new client onboarding.
  • Generate accurate quotes, oversee contract negotiations, and coordinate delivery schedules.
  • Collaborate cross-functionally to ensure on-time order delivery and escalate risks as needed.

Myriad360 is a technology solutions provider that challenges employees to achieve great things. They are consistently recognized as a best place to work, with an inclusive culture and engaged leadership.

US

  • Develop and deliver strategic account plans for high-value enterprise customers, driving growth and long-term success.
  • Build trusted relationships with senior stakeholders, identify opportunities, and manage the full sales cycle from solution discussions to contract renewal.
  • Demonstrate product value through engaging presentations, collaborate with cross-functional teams, and maintain accurate pipeline data in Salesforce.

Expana is a world-leading agrifood-focused Price Reporting Agency and global commodity intelligence provider, delivering over 36,000 proprietary price series across 900+ commodities. The company serves more than 3,000 customers across 50 countries and fosters a collaborative, ambitious culture built on values of brilliance, connection, and making a difference.

US Unlimited PTO 18w maternity 4w paternity

  • Lead and coach a team of senior Customer Success Managers to drive retention and growth for North America Enterprise accounts.
  • Develop proactive retention frameworks and strategies to reduce churn and unlock expansion opportunities.
  • Act as an executive escalation point and strategic partner for high-value enterprise customers.

Wrike is a work management platform that helps teams collaborate and exceed goals. With over 1,000 employees across 10 global hubs, they foster a culture of innovation, collaboration, and customer focus.

  • Lead the full commercial engine including sales, marketing, and account management for a portfolio company.
  • Drive revenue growth through new logo acquisition and customer expansion strategies.
  • Build and manage a high-performing sales team with metric-driven processes.

Pine Services Group is a private equity-backed holding company that acquires and operates B2B software and services businesses. It manages a portfolio of approximately 16 companies with a focus on operational excellence and long-term growth.

US

  • Own large-scale customer programs involving multiple business units and executive stakeholders.
  • Lead cross-functional initiatives by establishing governance and driving accountability.
  • Operate as the strategic point of contact for complex customer engagements, aligning competing priorities.

H1 is a healthcare data and AI company that provides a platform to inform doctor interactions globally. H1 offers a flexible, inclusive culture with opportunities to work with leading biotech and life sciences companies.

US

  • Own the business relationship with strategic customers, driving growth, renewals, and executive relationships.
  • Identify expansion opportunities and collaborate with cross-functional teams to maximize customer value.
  • Build and lead the Business Account Management organization, establishing processes and mentoring a team.

SoundStack is an audio-as-a-service (AaaS) company providing tools for podcasters, digital broadcasters, and advertisers. They are a growing company focused on making audio creation, delivery, monetization, and analysis simple and effective for everyone.

$290,000–$315,000/yr
US Unlimited PTO

  • Act as a trusted advisor and strategic closer for Global 2000 companies, driving renewals and upsells.
  • Partner with Customer Success to monitor health scorecards and guide deal closure through account management.
  • Negotiate renewal contracts with win/win strategies, maximizing value and enhancing customer relationships.

Zip is the AI platform for enterprise procurement, orchestrating procurement across teams, tools, and suppliers. Backed by top investors and valued at $2.2 billion, the team includes product leaders from Apple, Airbnb, and Meta, serving enterprises like T-Mobile and OpenAI.

$100,000–$125,000/yr
US

  • Own a portfolio of Enterprise accounts and build proactive, outcome-driven strategies that deliver measurable value for retention and expansion.
  • Collaborate with your Sales counterpart to co-create SMART goals and track progress rigorously, demonstrating quantified impact.
  • Identify risks early through engagement signals and develop mitigation plans in partnership with the account team.

Conga provides commercial operations software to unify pricing, quoting, contracting, and rebates so companies run as connected, smarter businesses. With over 10,000 customers, including more than half of the Fortune 100, Conga fosters a community where colleagues thrive and innovation is encouraged.

$100,000–$120,000/yr

  • Own and facilitate onboarding and training of new customer accounts with a focus on early value demonstration.
  • Drive net revenue retention by monitoring health signals and intervening early to prevent churn.
  • Conduct EBRs and strategic planning sessions to cultivate relationships and highlight value for VP/C-Suite stakeholders.

Capsule builds an AI-powered video editing tool for modern teams to scale video production. It is a Series A startup with a remote-first culture, backed by top-tier investors behind Webflow, Figma, Slack, and Replit.

Netherlands Unlimited PTO

  • Identify opportunities and grow revenue from new name accounts in EMEA.
  • Develop account strategies with senior management to drive pipeline and close deals.
  • Establish high-level executive relationships and provide accurate sales forecasts.

Kinaxis is a global leader in end-to-end supply chain management. With over 2000 employees worldwide, the company values people and professional development, fostering a collaborative culture.

Global

  • Own inbound customer opportunities from the first conversation through onboarding and drive account growth across existing accounts.
  • Build trusted, long-term relationships with engineering teams and become their primary point of contact.
  • Lead commercial conversations around pricing, renewals, contract negotiations, and procurement processes.

Namespace builds a developer infrastructure platform that accelerates builds and CI/CD for engineering teams, making them dramatically faster and more cost-effective. They are a small, expert team that values transparency, grit, and execution, and have already accelerated hundreds of companies worldwide.

Global

  • Execute the revenue and relationship plan for the Account Management Team and ensure individual and team targets are met.
  • Serve as the relationship manager for Enterprise Customers, identifying and closing opportunities.
  • Grow and develop Account Management Team members while serving as the escalation point for all customers.

Cumula 3 Group (C3) is a leading provider of services and seller of licenses for Oracle NetSuite software. They serve 300+ customers with a focus on advising, advocating for, and serving customers through long-term accountable relationships.