Provide exceptional and timely inbound customer support via phone and email
Consult and educate our customers to provide value, resolve their business needs, and retain their business
Become an expert in the Yelp Restaurant SaaS product suite and adapt product recommendations quickly to suit client needs
Yelp's mission is to connect people with great local businesses. Yelp Restaurants division is growing and is a true startup environment where you can make an impact and contribute directly to their strategy.
Develop relationships with customers and key stakeholders.
Retain and grow our customer base.
Identify new business opportunities to help expand our footprint within each client account.
AlphaSense is an AI-driven market intelligence platform used by sophisticated companies to improve decision-making. They have over 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.
Act as the main point of contact for clients, fostering strong relationships and understanding their business objectives.
Oversee project timelines, deliverables, and resource allocation to ensure seamless execution.
Analyze workflows and identify inefficiencies to enhance operational effectiveness.
Medallion has built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. They are ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, and a Glassdoor Best Place to Work in 2024 & 2025.
Drive the end-to-end sales lifecycle for B2B Enterprise software deals.
Master the Pendo platform to conduct high-impact product demonstrations.
Research and target new business opportunities to build and maintain a robust account priority plan.
Pendo, founded in 2013 by former product managers, aims to improve society's experience with software. It is a fast-growing startup, supported by institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech, with a passionate, dynamic, and fun culture.
Own and close complex enterprise deals to consistently exceed monthly, quarterly, and annual bookings goals.
Proactively build and manage a robust pipeline by proactively engaging target accounts and converting high-quality inbound opportunities.
Lead executive-level conversations with CIOs, CTOs, and business leaders, uncovering critical initiatives and aligning our solutions to their strategic priorities.
Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Founded in 2017, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers.
Lead and scale a high-performing team of Technical Account Managers.
Own the team's technical depth across Airtable's agent capabilities.
Establish and evolve frameworks for how TAMs assess and improve the technical health of Premium accounts.
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Maximize revenue within assigned accounts by designing and executing strategic account development initiatives.
Develop trusted advisor relationships with customers to ensure the solution aligns with their business strategy.
Partner with internal teams to track customer needs and develop long-term retention and growth strategies.
Intradiem is on a mission to reinvent customer service through automation, developing innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. They value a people-first culture, transparent leadership, and unfettered growth opportunities.
Identify high-potential prospects and execute on an outbound strategy.
Successfully execute the sales cycle from qualification to close.
Develop and execute a winning strategy for your segment.
Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50B of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. They have a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.
Build and maintain strong relationships with senior management and C-level stakeholders across strategic accounts
Lead and develop a team of account managers, establishing scalable processes across onboarding, implementation, and ongoing account management
Design and optimize end-to-end post-sales workflows to ensure a seamless client experience from contract close through go-live and beyond
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. Its infrastructure has facilitated trillions of dollars in onchain value transfer.
Own and manage a broad Mid-Market book of business as the primary point of contact in your territory, focusing on new and expansion opportunities.
Articulate the value of GitLab’s AI-powered DevSecOps platform to Mid-Market prospects and customers, tailoring messaging to their business and technical needs.
Build and maintain a healthy pipeline through consistent prospecting, qualification, and advancement of opportunities, using structured methodologies to support your pipeline and revenue goals.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab has more than 50 million registered users and over half of the Fortune 100 companies trust its solutions.