Manage an assigned portfolio of customer renewals, tracking key dates and driving on-time closure.
Have consultative conversations with customers to understand product usage and identify expansion opportunities.
Prepare and send renewal quotes and documentation accurately while collaborating with Sales, Customer Success, and Finance.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations speed up software delivery and improve security. Trusted by over 50 million users and more than half of the Fortune 100, GitLab maintains a high-performance, AI-driven remote culture.
Own the customer relationship for key CX accounts and advocate for customers within NICE.
Resolve complex technical and high-stakes issues to ensure customer success and retention.
Partner with support, engineering, and product teams to meet SLAs and drive expansion.
NICE Ltd. develops software products that help large enterprises deliver extraordinary customer experiences, fight financial crime, and ensure public safety. The company is a global market leader with over 8,500 employees across 30+ countries, known for its innovative use of AI, cloud, and digital technologies.
Own the relationship and results for a small number of largest accounts, from executive sponsor to daily users.
Run implementations as real projects: discovery, scope, plan, milestones, go-live, coordinating cross-functional teams.
Design how AI fits into each customer's operation, staying hands-on with agents to tune playbooks and prove ROI.
Supermove builds software and AI for moving companies, providing a system that handles sales, operations, crews, and billing. The company is a well-funded startup that has raised $30M from Andreessen Horowitz and serves moving companies across the US, Canada, and Australia.
Manage a portfolio of ~100 commercial and mid-market customers, owning account plans, whitespace strategy, and expansion forecasts.
Identify, qualify, and close expansion opportunities including add-on capacity, cross-sell, upsell, and new workloads.
Partner with Customer Success, Renewals, and Sales Engineering to translate adoption and risk into growth plans.
Qumulo's cloud data platform manages exabytes of demanding enterprise data, unifying files and objects across edge, core, and cloud. With over 1,100 customers and a collaborative, data-driven culture, Qumulo powers mission-critical workloads worldwide.
Own relationships with advertising partners as their primary point of contact.
Guide advertisers through onboarding and campaign launches to ensure strong adoption.
Analyze campaign performance and provide actionable recommendations to improve outcomes.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company pushes the boundaries of AI capabilities, values safety and human needs, and seeks to safely deploy AI products.
Drive adoption and value realization for enterprise customers through executive partnerships and governance.
Build customized success plans, track KPIs, and mitigate risk to ensure renewal readiness.
Identify and qualify expansion opportunities with Sales while aligning solutions to business objectives.
Kinaxis is a global leader in supply chain orchestration, offering an AI-infused platform that powers end-to-end visibility. With over 2,000 employees and offices worldwide, it is an award-winning, collaborative workplace focused on customers and innovation.
Own the full customer implementation journey from signed agreement to go-live.
Configure integrations like Shopify and Klaviyo and build scalable onboarding playbooks.
Lead customer relationships and handle escalations while collaborating with Sales and Engineering.
The partner company is an AI-native platform that helps brands optimize customer journeys through integrations like Shopify and Klaviyo. It is a fast-growing, remote-first startup with a founding team and a culture of autonomy and AI-driven processes.
Act as market access 'quarterback' for the region, setting strategy and aligning goals.
Develop local access strategies and influence maps for key payer and provider customers.
Manage contracts, collaborate cross-functionally, and drive performance metrics.
AbbVie is a global biopharmaceutical company that discovers and delivers innovative medicines and solutions across immunology, oncology, neuroscience, and aesthetics. It is a large, established organization with a culture focused on integrity, innovation, and transforming lives.
Serve as the primary strategic partner for government regulatory boards and state agencies, building trusted relationships with executives.
Develop mission-aligned strategies that connect Propelus technology to agency mandates, Department of Health regulations, and public-sector priorities.
Take end-to-end ownership of the customer lifecycle, including engagement monitoring, customized training, and strategic business reviews.
Propelus simplifies workforce compliance management across healthcare, connecting professionals, employers, and regulators through innovative technology. They are a trusted leader for over 20 years with a remote-first, global team, serving millions and recognized as a best place to work.
Assess client needs and teach options as a virtual consultant.
Handle administrative duties including notes, appointments, and CRM hygiene.
Work from home with a qualified-interest pipeline and full training.
Global Elite Empire Consultants is a remote consultancy that helps clients assess their needs and choose the right membership options. The company values driven, trainable, and dependable individuals, fostering a competitive performance-based culture.