Remote Customer service Jobs · Global

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  • Build a personal connection with guests through phone, email, and chat support.
  • Assess guests' travel needs and recommend suitable Kasa accommodations.
  • Create a 5-star guest reservation experience through genuine care.

Kasa is a tech-enabled hotel and apartment hotel brand and manager. They have built a hospitality operating system that improves the profitability of hospitality assets while delivering a digitally forward experience to guests.

Global Unlimited PTO

  • Support users across all current and future company products
  • Communicate with users via email, App Store, and Google Play reviews
  • Ensure every user has the best possible experience with our brand

Reface is a Ukrainian product company that creates mobile AI applications. In 5 years, our products have been downloaded over 300M times, reached #1 in the USA App Store, received Google Play’s Best App award, and attracted investment from Andreessen Horowitz.

  • Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
  • Manage collections and overdue payments, including negotiating payment plans and settlements.
  • Review and analyze account receivable reports to identify trends, risks, and areas for improvement.

OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors, focusing on crude oil drilling, oil exploration, and renewable energy sources. They are committed to delivering sustainable solutions in the energy industry, prioritizing safety, environmental responsibility, and operational excellence.

  • Develop trusted, strategic relationships with a portfolio of clients that promote long-term retention and loyalty.
  • Manage the client lifecycle from post onboarding through adoption, expansion, advocacy, and renewal.
  • Leverage your L&D background to help clients design, implement, and optimize learning programs using Absorb LMS.

Absorb Software provides online training solutions to leading organizations around the world. Their cloud-based learning management system (LMS) is engineered to inspire learning and fuel business productivity. They achieve exceptional results by genuinely caring about each other and the work they do.

  • Own and manage a portfolio of SMB and mid-market accounts.
  • Proactively monitor account health signals and take action to reduce churn risk.
  • Identify and drive commercial expansion opportunities.

Remote People is building the infrastructure to power borderless teams. By handling global payroll, benefits, taxes, and compliance, its technology enables businesses to hire anyone anywhere compliantly at the push of a button. They are committed to building a global, diverse team representing different and varied backgrounds, perspectives, and experiences.

  • Actively monitor customer reviews and comments across platforms and provide clear and helpful responses.
  • Respond to potential customers via public responses, chat, email, direct messages, and app store review sections.
  • Quickly identify trends or issues within customer communications and share them with the team.

BrickBrands is a fast-growing company offering opportunities and learning experiences as a part of its global team. They embrace diversity and inclusivity, seeking self-starters with a passion to excel and create opportunities for brands and communities.

  • Support a diverse customer base by ensuring a seamless onboarding experience and responding to customer inquiries.
  • Work cross-functionally with Sales, Product, and Finance to deliver a seamless experience for key customer programs and strategic partnerships.
  • Manage a high-volume of accounts, utilizing Zendesk and internal CRM tools to maintain a seamless customer experience.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. They deliver an unprecedented dataset of empirical information via a revolutionary cloud-based platform. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

  • Interact with customers, providing information about services and handling inquiries.
  • Triage reported issues and document them in the ticketing system.
  • Engage with customers via email, live chat, and other communication methods.

HIKINEX is dedicated to ensuring customers receive exceptional service. Our Customer Care Representatives interact with customers providing information about services, intake service requests, responding to complaints, and scheduling technical staff.

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner
  • Provide accurate information about products, services, and company policies
  • Assist in resolving customer issues and escalating complex cases when necessary

Linked Light Pulse is a sales company that sees themselves as partners in achieving success. They deliver results that exceed expectations.

  • Respond to customer inquiries via phone, email, or chat.
  • Provide accurate information about products, services and company policies.
  • Troubleshoot and resolve customer issues efficiently and effectively.

At Linked Light Pulse, they are more than just a sales company; they're a trusted partner in achieving unparalleled success. With a dedication to excellence ingrained in their DNA, they pride themselves on delivering results that exceed expectations.