Respond to client inquiries related to travel services, scheduling, and reservations
Assist with coordinating travel details and providing clear updates and follow-ups
Maintain accurate records and support the coordination process for accuracy and efficiency
Aisles & Abroad is a travel services company focused on delivering smooth and positive client experiences through travel coordination and support. They offer a supportive, collaborative remote environment with structured onboarding and ongoing support.
Own a book of 80–100 accounts end-to-end, driving adoption, renewals, and retention.
Build multi-threaded relationships with executives and decision makers to align on business outcomes.
Spot risk early, lead executive business reviews, and partner with expansion teams to grow accounts.
Help Scout provides customer support software that helps over 10,000 businesses build better customer relationships, now with AI-powered tools to improve customer experience. They are a fully remote team of 120+ people worldwide, with a culture that values ownership, curiosity, and craft.
Manage inbound leads and answer calls to provide a welcoming first experience for prospective clients.
Schedule paid consultations, coordinate calendars, and maintain accurate CRM records.
Collaborate with the legal team and provide consistent follow-up to support lead conversion.
Job Duck connects ambitious individuals with remote job opportunities at US-based companies. It is a lifestyle company with a Great Place to Work Certification since 2022, fostering a culturally diverse and supportive culture.
Research hotels and accommodations based on client preferences and budgets
Assist with hotel and vacation reservations and coordinate travel arrangements
Provide professional client support and maintain organized reservation information
Aisles & Abroad is a travel services company that helps clients with hotel reservations, vacation accommodations, and travel arrangements. We offer a remote work environment with flexible scheduling, training, and ongoing support for entry-level team members.
Provide world-class technical support and troubleshoot platform issues via email, phone, or chat.
Guide customers through Fieldguide features and best practices to enhance user experience.
Advocate for customer needs with Engineering and Product while maintaining help resources and supporting onboarding.
Fieldguide builds software that automates and streamlines work for assurance and audit practitioners in cybersecurity, privacy, and financial audit. As an early-stage startup backed by top investors, it maintains a remote-first, inclusive culture that values diversity and supporting each other's growth.
Handle customer inquiries and reservations across multiple channels, including phone, email, WhatsApp, and social media.
Proactively promote court bookings and club activities to fill open time slots and re-engage members.
Maintain booking calendars, track inventory, and coordinate with on-site teams for smooth operations.
A-KFIT supports a US-based indoor badminton and pickleball club, focusing on customer experience and facility operations. The team values proactive customer engagement, remote work, and coordination with on-site staff to keep the club running smoothly.
Serve as a hands-on ChurnZero administrator and support CX Operations initiatives.
Build and maintain scalable workflows, playbooks, and automation to support customer experience functions.
Partner with internal stakeholders to translate business requirements into system workflows and provide progress updates.
An AI-enabled performance and software platform providing customer success and experience solutions. The culture is remote and project-focused, with an emphasis on independent execution and cross-functional collaboration.
Provide professional and courteous customer support in Russian and/or Ukrainian and English.
Assist customers with inquiries and deliver clear, accurate, timely resolutions while meeting performance targets.
Follow company policies, SOPs, and data security guidelines, and complete all training and certification requirements.
An enterprise client providing customer support for a growing international customer base. The company emphasizes professional, high-quality customer experiences and a culture of punctuality, productivity, and continuous improvement.
Troubleshoot and resolve complex technical customer issues across our product suite, collaborating with cross-functional teams.
Act as a customer advocate by handling installation, configuration, and data exploration requests with genuine empathy.
Partner with software engineering to resolve advanced issues and share customer feedback with product organization.
New Relic builds an intelligent observability platform that gives companies insight into their complex systems in an AI-first world. It is a global team with a culture that values diversity, inclusion, and authenticity.
Lead and coach a team of Enterprise TAMs to drive adoption and retention.
Own customer health and gross retention, partnering with AEs on renewals.
Develop post-sales playbooks, segmentation, and health scoring to scale success.
Socket helps developers and security teams safely find, audit, and manage open source code. Backed by top investors, the company serves thousands of organizations and values excellence, urgency, and customer obsession.