Act as primary support contact, managing Intercom Livechat and troubleshooting product issues.
Provision accounts, manage permissions, and assign or refresh sales territories.
Build and grow the help center, automation, and knowledge base to enable customer self-service.
We empower MedTech commercial teams with data, insights, and tools to deliver life-changing medical innovations. We're a remote-first startup building an intuitive revenue acceleration platform for medical device and diagnostic sales professionals.
Research and verify healthcare providers to maintain a high-quality database.
Interpret health insurance benefits and explain coverage to support care teams.
Coordinate medical records collection to prevent delays and improve efficiency.
Private Health Management guides patients through the complexities of serious medical care, acting as an independent advocate and trusted partner. The company is a remote organization with employees across the United States, emphasizing teamwork and high-quality support.
Own the end-to-end post-sale customer experience, serving as the primary point of contact for electric utility customers.
Drive platform adoption and ensure customers realize ongoing ROI that supports renewal and long-term retention.
Identify at-risk customers, lead recovery efforts, and maintain accurate account data in Salesforce.
Buzz Solutions is an AI-powered software platform that provides actionable insights for power line and energy infrastructure inspections. They are a venture-funded startup with a talented, passionate team of engineers and product managers.
Resolve inbound customer calls, identify solutions, and execute or escalate as necessary.
Manage inbound and outbound calls to meet or exceed call center metrics while providing excellent customer service.
Advocate for customers by identifying trends and systemic issues and escalating internally.
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. As a remote-first company, they offer opportunities for high performing individuals to have deep impact in the fast growing fintech space.
Act as a liaison between Fanatics Collectibles and collectors by supporting all inquiries and issues via web message, voice, and email.
Model exemplary service by applying good judgment, expediting resolutions, and following up to ensure collector satisfaction.
Build and maintain relationships with repeat collectors while developing a thorough knowledge of the product portfolio and release calendar.
Fanatics is a leading global digital sports platform that allows fans to buy, collect, and bet on their favorite teams and athletes. The company employs over 22,000 people and is committed to relentlessly enhancing the fan experience worldwide.
Conducts redetermination reviews in compliance with Medicare rules.
Responds to appeals and writes professional correspondence.
Researches claims issues and submits educational referrals.
Broadway Ventures transforms challenges into opportunities with expert program management, cutting-edge technology, and innovative consulting solutions. As a small business focused on government and private sector clients, they foster integrity, collaboration, and excellence.
Educate employees on available benefit plans, coverage options, and enrollment deadlines.
Guide employees through the enrollment process using designated platforms and carrier systems.
Troubleshoot enrollment issues and technical challenges to ensure a smooth experience.
Worksite Benefit Services is a full-service voluntary benefits consulting firm specializing in custom outsourced benefit management solutions. It is part of Patriot Growth Insurance Services, a national firm with over 2,100 employees across the US that values growth and support.
Moderate sessions for data collection and UX research studies.
Perform annotation and QA on collected data.
Handle scheduling and coordination for study sessions.
Nuance Labs builds photorealistic, real-time AI avatars with emotional intelligence, developing foundation models for full-duplex audiovisual systems. The team is small, composed of PhDs from top universities and industry experience from Apple, Meta, and Amazon AGI, focusing on unsolved problems in conversational AI.
Provide customer support primarily through live chat and email, handling account access, servicing, identity verification, and transactions.
Identify recurring customer friction and collaborate with Product, Engineering, and Operations teams to improve macros, workflows, and help content.
Prioritize work based on customer impact, urgency, and service-level expectations while maintaining empathy and clarity.
Fabric by Gerber Life builds financial products designed to make planning for the future simpler and more accessible for families. The company operates as a financial services and mobile app platform, fostering a culture of clarity, confidence, and care.
Become a trusted partner for commercial customers, helping them leverage Sayari products to analyze and measure supply chain risk.
Ensure compliance with policies while conducting screening and adjudication support on business and supply chain partners.
Create and deliver compliance reports and case analysis to commercial stakeholders on their risk.
Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk, providing a Commercial World Model that resolves 11.7B+ primary-source records from 250+ jurisdictions. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv, the company is trusted by U.S. Customs and Border Protection and Fortune 500 enterprises, employing a global team of experts.