Assist clients with hotel research and reservations.
Answer questions about hotel amenities, pricing, and availability.
Communicate with clients via phone, email, and online messaging.
We are a growing company that assists clients with hotel research and reservations. We offer a supportive, team-oriented environment with flexible remote work and training.
Resolve escalated customer service issues by acting as a Consumer Advocate for GE Appliances.
Follow up with customers using phone, email, or text while navigating multiple Windows-based programs.
Find creative solutions and coordinate with internal departments to ensure satisfactory resolutions.
Advanced Services Inc. (ASI) is a wholly owned subsidiary of GE Appliances that provides customer service to GE Appliances consumers. ASI is a place of opportunity with a culture of celebrating and rewarding employees, valuing diversity, teamwork, and innovation.
Lead customer interactions, training, and ongoing support, advising clients on optimizing product value.
Categorize and configure indoor hospital location data using internal tools, AI, and content management systems.
Travel 1-2 weeks per month to customer sites to capture points of interest and resolve wayfinding challenges.
Gozio redefines patient experience in US health systems with a mobile platform providing telehealth, medical records, appointments, and indoor navigation. The company is 100% remote and fosters a self-starter culture.
Work with Vanta customers across industries in a 1:1 manner, leveraging content in both Spanish and English.
Empower customers to become self-sufficient, focusing on long-term success and retention.
Monitor your book of business health via Catalyst, driving customers to specific business outcomes.
Vanta helps businesses earn and prove trust by automating security monitoring and compliance. Founded in 2018, the company has a kind, talented team and serves thousands of companies.
Conduct first-level reviews of transactional alerts to identify suspicious activity using a risk-based approach.
Analyze transactional patterns, customer behavior, and red flags while documenting findings in case management systems.
Escalate higher-risk activity to the Case Investigation Team and support BSA/AML compliance requirements.
Pathward is a financial empowerment company working with innovators to increase financial availability and opportunity by removing barriers to financial access. The company promotes economic mobility through responsible financial products, and values a diverse, inclusive team of problem solvers.
Provide specialized expertise in suicide prevention, behavioral health, and public health communications for SAMHSA's 988 Suicide & Crisis Lifeline Awareness initiative.
Analyze agency needs, evaluate methodologies, and develop recommendations for process improvements and innovative solutions aligned with federal public health priorities.
Contribute expertise to campaign strategy, formative research, audience segmentation, message testing, and performance evaluation.
Aptive partners with federal agencies like Veterans Affairs, Defense, and Homeland Security to improve performance and service delivery. Founded in 2012, the company has over 300 employees nationwide and focuses on technology and human-centered services.
Lead, coach, and support a team of five Customer Service/Support Representatives, ensuring timely and accurate service.
Serve as the primary escalation point for complex customer issues, including product shortages, shipping delays, and inventory discrepancies.
Oversee customer service KPIs and implement process improvements to enhance order accuracy and delivery speed.
Paige Datacom, a GCG company, powers, connects, and automates our world with top brands and extensive value-added services. They are a global leader with a responsive startup DNA, committed to meeting customer needs while focusing on environmental and community responsibility.
Maintains practice management systems, processes insurance claims, and reconciles patient accounts.
Investigates rejected claims, corrects denials, and facilitates payment through collections and billing reminders.
Ensures HIPAA compliance, resolves patient billing issues, and provides professional customer service.
US Anesthesia Partners provides anesthesia services and revenue cycle management. It is a large US-based healthcare organization focused on billing and insurance operations, emphasizing accuracy and compliance.
Troubleshoot technical issues across phone, email, and chat to ensure seamless candidate experiences.
Navigate multiple software environments to identify root causes and resolve complex problems.
Take full ownership of inquiries, driving process improvements and ensuring resolution.
Hirevue transforms how organizations discover, engage, and hire the best talent through its end-to-end hiring platform featuring video interviewing, assessments, and conversational AI. They have hosted over 70 million video interviews and 200 million chat-based candidate engagements for over 1200 customers worldwide, fostering a culture of innovation and ethical AI.
Administer and optimize contact center technology platforms, including Service Cloud Voice, AWS telephony, and Calabrio workforce management.
Source, analyze, and interpret data to identify trends, create forecasts, and provide actionable insights for leadership.
Track and report department, team, and individual performance across telephone, email, chat, and fax channels.
Lifeway is a Christian ministry focused on making disciples of Jesus Christ through resources and services. It has a strong Work from Anywhere culture, headquartered in Nashville, TN, and emphasizes community with regular team gatherings.