Assist clients in booking their dream vacations, ensuring they receive top-tier service and the best travel experiences possible. Provide expert recommendations based on clients’ travel preferences and budgets. Collaborate with top travel suppliers to secure the best deals and promotions.

As the CS Engagement Lead, you will lead and inspire a team of proactive customer service professionals to engage with potential and existing customers. Your hands-on leadership will be critical to driving customer acquisition, satisfaction, and retention, requiring a deep understanding of customer behavior and a data-driven approach to performance.

Respond to incoming inquiries from credit card clients in a courteous and professional manner. Make outbound calls to resolve disputes, educate clients, or request additional information. Thrive in a remote work environment, meeting Agent@Home program requirements. Must be flexible to work evening shifts including weekends and holidays.

Manage a large inventory of complex claims to evaluate compensability/liability, plan and conduct complex claims investigations, and negotiate settlements within authority is needed for this role. Maintain detailed claim files and convey complex information to relevant parties.

The Customer Service Representative is responsible for providing personal attention to every home owner through phone, email, and text. You will be working closely with the Sales team to support the home owner from start to finish with care, compassion, and empathy. Our ideal candidate is self-motivated, detail-oriented, organized, and team-focused.

Respond to customer requests for technical assistance over the phone and chat as part of the frontline support team. This role requires experience in a technical support role, proven customer-facing skills, and strong communication skills. The position is remote, open to candidates residing in Canada except in the Toronto, Vancouver, Calgary, Edmonton, and Montreal metro areas. Flexible hours, including nights and weekends, are required.

Lead the implementation process for new customers, ensuring a smooth onboarding experience. Use a customer success-based approach, educate customers, and resolve technical issues. Build strong relationships and offer guidance. Maintain documentation and provide insights to stakeholders.

Givebutter is looking for a Phone Support Specialist to support the fundraising efforts of a large and diverse group of NPOs. The primary responsibility of this role will be responding to inquiries from current users via phone, guiding them through their questions, and providing clear, friendly, and helpful support. This is a direct-hire, permanent, remote position.

Maximize client renewal and growth rates by cultivating implementations that get results and drive adoption of best practices focused on creating successful student outcomes everywhere learning occurs. Evaluate data and share progress with key stakeholders and intervene when implementations are not meeting expectations. Position the capabilities of Edmentum solutions and promote proven implementation models during the sales process.

This dynamic role involves building customer relationships and converting them into long-term revenue growth. You will provide strategic guidance on operational and product-related issues, advocate for clients internally, and champion new products to facilitate client business expansion with Deel.