Provide ticketing and call support for all Wolfe Companies’ brands such as PerfectGift.com, Gift Card Granny, GIftya, and more. Handle a high volume of phone calls and emails daily, using ticketing systems effectively, ensuring all interactions are thoroughly documented. Conduct thorough investigations and maintain excellent note-taking practices, communicating with clients primarily via telephone and email.

We're seeking a dedicated and customer-oriented agent. You will be responsible for handling customer inquiries via phone and email, addressing issues related to account integration, activation/deactivation, and product support. The ideal candidate will have strong communication skills and the ability to provide clear and concise information to clients.

As a Credit Card Support Associate at Gemini, deliver exceptional customer service and ensure efficient resolution of inquiries. Provide clear, effective support, addressing customer needs with precision, and upholding high service standards in a fast-paced environment.

We're seeking a dedicated Customer Support Specialist who thrives in a fast-paced environment and is passionate about delivering exemplary customer service. This role involves engaging with customers through email, live chat, and phone calls on a 24/7 rotating schedule. You will provide accurate information, resolve issues, and enhance customer satisfaction.

You will be on the front lines supporting Persona’s customers at each stage of their engagement and making sure they have a world-class customer experience. Your day-to-day will include onboarding new customers, triaging and resolving customer issues, answering complex product-related questions, making product recommendations, troubleshooting, escalating technical issues, directing customers to relevant documentation, contributing to documentation, and implementing processes to improve efficiency of support.

Peek is seeking a friendly and self-motivated Partner Support Representative to assist activity partners in growing their businesses using Peek’s SaaS platform, PeekPro. The role involves acting as the initial point of contact for product inquiries and technical troubleshooting in a fully remote setting, reporting to a Team Lead in the United States.

We are looking for a Customer Support Representative that is committed to provide exceptional customer service and has a knack for problem-solving. Your first priorities will be helping customers, answering inquiries and concerns, and giving them current information right away. We are seeking someone that loves to help others, has a good attitude, and is driven about changing people's life.

As a Customer Support Coordinator at Masabi, you will provide front-line support for transportation agencies and technology partners worldwide, ensuring high levels of satisfaction with our mobile ticketing platform. You’ll use your problem-solving skills to address support incidents and collaborate with internal teams to resolve issues efficiently.

Using a consultative and empathetic approach, this role delivers customer support resulting in positive customer experience via voice calls, live chats, email, and social media channels. The role requires strong issue resolution skills, clear communication, and continuous learning of the Deel platform to help optimize and support workflows.

Drive customer satisfaction, improve customer retention, and promote customer advocacy for our Customers. You will lead a team of Customer Care Managers, acting as the contact point between the first line of defense and the senior executives at Versapay and our customers.