In this role, you will leverage your deep payroll and tax knowledge to navigate complex support scenarios, deliver accurate solutions, and build lasting relationships through exceptional service. The Payroll Support Specialist will work across teams to ensure a high level of service for all partners by tackling support requests, solving hard problems, being a source of calm and confidence, knowing when to pick up the phone, escalating wisely and delivering personalized service.

Handle customer and internal user requests via chat, email, and phone. Provide consultations about our products and services, such as Cloud, CDN, Hosting, AI and more. Resolve technical issues by providing technical diagnostics and collect information about customer and user incidents, forwarding it to higher levels of technical support if needed.

This is a fully remote role where you'll document and communicate pricing approval and denial information as part of the Safelite Solutions claims handling process, answering questions from 3rd party Shops about their invoices and researching part availability.

The company seeks a detail-oriented, people-first Customer Support Specialist to join the growing team and ensure customers have a smooth and successful experience on the platform. You'll handle responsive customer support while conducting proactive outreach to hotels that need to join the platform to respond to active RFPs.

The Senior Client Support Analyst serves as a trusted advisor to clients, managing high-value accounts and driving strategic projects. Expertise in compliance, regulatory aspects, and client lifecycle management is needed. You will report to the Director of Customer Success.

As a Solution Engineer, you’ll be the technical bridge between our products and our customers, ensuring they get the most value from our AI-driven analytics. This role will be dynamic, challenging, and full of opportunities to grow. Key responsibilities include customer onboarding and support, technical consultation, documentation and enablement, customer advocacy, hands-on testing and improvement, and customer engagement.

Perform account management functions for assigned service accounts collaborating with underwriting, claims, policy holders and brokers, focusing on reducing loss potential while developing healthy account relationships to drive account retention and partnership. Complete on-site and remote surveys to assess an accounts operations, exposures, and hazard mitigation strategies to help Arch underwriting best identify and retain profitable business. Generate and review required reports and recommendations, meeting reporting deadlines in accordance with departmental performance objectives.

Join the Customer Support team at Apree Health as a Customer Support Specialist. You will respond to inquiries via email, phone, live chat, and asynchronous messaging, providing support for appointment scheduling, account access, benefits, programs, incentives, finding care, health screenings, and more. You will take ownership of resolving customer service and healthcare navigation issues, maintaining customer confidentiality in compliance with HIPAA regulations.

The Seasonal Customer Service Representative works from home interfacing with customers via calls and/or the Internet, providing support and resolution of routine problems regarding client's products/services. You will provide inbound customer support, help customers complete purchases, and persuade customers to purchase additional products and/or services while maintaining knowledge of client products.

As a Partner Support Specialist, you will work with Real Estate Professionals nationally to ensure our customers receive high-quality Real Estate valuation services and products in a timely manner. You will work closely with our real estate partners, keep records updated and progress reports by removing obstacles that delay deliveries.