The position is focused on providing efficient after-sales service and attending to customer requirements during the life of their credit or lease. Responsibilities include resolving doubts and queries professionally and promptly, serving as the main channel of communication with the client, providing personalized attention to clients visiting the offices, and attending to clients on all Nexu communication channels. Also communicating critical cases that exceed the scope of solution to the Customer Service coordinator and conducting preventive collection campaigns for new clients to resolve doubts and learn about their sales experience.
Deliver Level 1 support via phone, email, and ticketing for clinical systems and processes, acting as a subject matter expert for specific clinical systems, supporting critical vaccine-related operations, as the first point of contact for clinical staff and stakeholders, providing essential technical and operational support that directly impacts patient care and global health initiatives. Ensure timely, accurate case handling and maintain high service standards. Manage user accounts and access across multiple platforms.
This position performs highly technical and specialized functions for Capstone, reviewing & analyzing coding documentation from medical records and coordinating client care. The primary function is to promote retention, growth, and satisfaction through communication with the client by completing quarterly assessments, coordinating Capstone services, and strengthening risk adjustment client relationships. The role involves monitoring client needs, resolving issues, and providing training.
The Admissions Specialist I fields admissions inquiries and serves as the front door for families seeking care with Equip. The role requires strong communication and relationship skills and a can-do attitude. The Admissions Specialist I is passionate about evidence-based care and enjoys learning and growing as a team.
As a Customer Support Advisor, you will be working within the boundaries of 1st tier support, while in close collaboration with Technical Product Specialists, Customer Experience and our fantastic R&D team. You will reply to customer inquiries via supported communication channels, identify, replicate, and report validated product issues to the R&D team, and identify and log feature requests.
Empowering clients to achieve their business goals through Intelerad's medical imaging technology, the Client Success Manager II serves as a strategic partner to designated clients throughout their journey. They will develop a deep understanding of client needs, apply Intelerad's solutions to drive adoption and growth, and ensure clients realize maximum value from their partnership with Intelerad.
The Client Success Manager (CSM) serves as a strategic partner to our clients, driving adoption, return on investment, and long-term success across Claims and Contract manager suite of product solutions, ensuring clients achieve measurable outcomes while building relationships built on trust and collaboration. You will manage a portfolio of clients with a focus on Payer Contracts, Claims and Claim Scrubber products, guiding them through optimization and strategic use to maximize value.
As an expert in the CareScout Quality Network, the CareScout Connection Representative plays a crucial role in facilitating connections between care seekers and the providers that best meet their care needs. You will provide person-centric support to customers, identify appropriate care providers, and engage with customers to ignite interest in CareScout service offerings.
As a Scaled Customer Success Manager, you will manage a diverse portfolio of Airtable Enterprise accounts at scale, deliver high impact engagements, monitor customer adoption, drive value business reviews, identify growth opportunities, and act as a teacher, empowering customers to launch and capture value from Airtable.
As a Pooled Customer Success Manager at Vanilla, you’ll be part of a shared Customer Success team supporting a large portfolio of lower-ACV or smaller-license clients. You’ll manage customer outcomes across multiple accounts rather than owning a dedicated book of business. You’ll focus on efficient onboarding, scalable adoption, proactive retention, and operational excellence, while influencing customer retention, adoption, and overall satisfaction at scale.