Troubleshoot issues and provide solutions with service.
Track support tickets and work with internal teams.
Roofr is obsessed with its customers and gathers feedback to shape its products. It connects solutions like payments and material ordering into a seamless platform, with an amazing culture, strong financials, and best-in-class company metrics, providing team growth and impact.
Career development opportunities in a big international company
Sutherland is seeking an attentive and goal-oriented person to join as Consultant – Collections. They are a group of driven and hard-working individuals.
Delivers education and information to members and/or providers on behalf of the customer service team.
Reaches out to members and/or providers for educational or informational purposes to help support solutions or concerns.
Maintains performance and quality standards based on established contact center metrics.
Centene is committed to helping people live healthier lives. We provide access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well and be well.
Lead business decision meetings as the SME and trusted advisor, providing strategic guidance and consultation with customer's business team and Intradiem champions during implementations at a large healthcare customer.
Manage multiple implementation projects, ensure timely completion with quality results, prioritize responsibilities, and effectively track progress.
Build trusted advisor relationships with the customer’s executives and Intradiem champions to consult on best practices and proven solutions, maximizing the value and benefits of their Intradiem investment.
Intradiem is a technology company on a mission to reinvent customer service through automation, developing innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. They have a "people-first" approach, treating employees and customers with dignity and respect with a family-first culture.
Serve as a subject matter expert across member support channels.
Help members understand Public's products and features.
Partner with Legal, Compliance, and Operations to resolve complex member issues.
Public is a long-term investing platform where investors use AI and a vast variety of asset classes, from stocks and bonds to crypto and options, to build portfolios. Headquartered in New York City, Public has raised over $400M and is trusted with billions in assets.
Manage customer accounts, ensuring complete order fulfillment.
Utilize computer systems to document customer inquiries and maintain accurate records.
Proactively communicate supply chain solutions to enhance customer satisfaction.
Avery Dennison is a global materials science and digital identification solutions company with locations in over 50 countries and approximately 35,000 employees worldwide. They foster an open, collaborative culture with diverse teams to encourage growth and innovation.
Engage with customers via email to address their inquiries and concerns.
Be a trusted guide and partner to thousands of teachers and parents.
Strive for 100% accuracy and satisfaction in every interaction and solution.
ClassDojo's goal is to give every child on Earth an education they love, starting with communication. Their flagship app connects K-8 teachers, children, and families globally and is used in over 95% of US schools, reaching over 50 million children in 180 countries with a team of around 200 people.
Assist patients with all aspects of the surgical process and pre-operative preparations.
Educate and counsel patients regarding their surgical options, including premium product offerings.
Schedule surgery, make all surgical appointments, and act as a liaison between the office, surgical facility, patient, and the referring physician.
American Vision Partners (AVP) partners with respected ophthalmology practices, integrating best-in-class management systems, operational infrastructure, and advanced technology to provide high-quality patient care. They operate over 100 eye care centers in multiple states and are focused on building the nation’s largest and most comprehensive eye care practices.
Support users across all current and future company products
Communicate with users via email, App Store, and Google Play reviews
Ensure every user has the best possible experience with our brand
Reface is a Ukrainian product company that creates mobile AI applications. In 5 years, our products have been downloaded over 300M times, reached #1 in the USA App Store, received Google Play’s Best App award, and attracted investment from Andreessen Horowitz.
Resolve cancellation requests with tailored solutions
Assist clients based on needs
SAPS LLC is hiring retention specialists for its remote call center team. They focus on reducing cancellations, improving customer satisfaction, and retaining customers.