Seeking a Senior Customer Service Representative to join the 311 team, with strong customer service, communications, and organizational skills. Under supervision, perform clerical work including complex data processing functions, recording, researching, checking and maintaining records and furnishing information to licensing applicants. Check records for accuracy of information and for conformity with established policy and procedures.
Serve as the primary point of contact for policyholders during their temporary housing stay, ensuring exceptional service and timely coordination of lease extensions, furniture logistics, and move-out processes. This role supports displaced renters and coordinates with landlords, adjusters, and vendors to ensure smooth transitions and effective problem resolution during the housing period.
We are seeking detail-oriented and enthusiastic individuals to join our team as Online Travel Booking Agents. In this role, you will assist clients with booking accommodations, flights, cruises, and vacation packages while offering personalized travel advice and outstanding service. If you love to travel, enjoy helping others, and want a flexible remote opportunity, this role is for you.
As a Licensed Insurance Representative, you will find innovative ways to respond to varying customer questions, issues, and concerns. Handle and carefully respond to all inbound and outbound customer inquiries, while providing excellent customer service through active listening. Work with confidential customer information sensitively, aim to resolve issues on the first call, and compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning.
Converse virtually with clients, weaving financial strategies that empower, cultivate client bonds, ride the crest of industry trends, and work alongside a dynamic remote team. Through providing personalized benefits solutions, you’ll be the architect of your client’s security tomorrow, and this opportunity offers rapid career growth.
The Benefits Reporting Specialist ensures accurate insurance benefits reporting, supports customers in navigating financial and insurance-related questions, and contributes to process improvements through trend identification. This role involves extensive cross-team collaboration and direct interaction with Lingraphica’s customers.
You will be joining the client delivery team with Kraken working to support European clients through their technology transformation journeys, supporting long term migration projects. The Client Delivery Lead has direct responsibility managing a tech domain (billing, finance, comms..) for our client projects managing long term technology requirements. They need to work in partnership with the technology and operational teams at Kraken as well as the client to deliver results for our client’s project or business needs.
We’re seeking experienced customer service agents to join our team to solve problems and meet deadlines, in a demanding environment that forces multitasking. The role is mainly ticket and live help focused, so you should excel in written communication and exceed customer expectations.
You are zentrale Ansprechperson für anspruchsvolle Supportanliegen – besonders bei Themen rund um automatisierte Buchhaltung, Kasse und Kontenabgleich. You explain complex Zusammenhänge verständlich – von der Verbuchung von Belegen bis zu komplexen Verbuchungen von Online-Shops mit Revers-Charge-Verfahren.