Remote Customer service Jobs

• Prepare claim filings for all agencies on acquired or sold properties.
• Complete monthly process control audits and provide results to management.
• Resolve escalations from team members and assist with training for incoming and existing employees.

LoanCare is a national provider of full-service mortgage loan subservicing, serving banks, credit unions, and other mortgage industry partners. Backed by Fortune 500 company Fidelity National Financial, it subservices over 1.8 million loans and fosters a culture built on integrity, innovation, and collaboration.

• Assist clients with researching, planning, and booking hotel accommodations based on preferences and needs.
• Respond to inquiries via phone, email, and online chat with accurate information on amenities, pricing, and availability.
• Maintain detailed records of interactions and collaborate with team members to ensure seamless client experiences.

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We offer a supportive team culture, flexible remote work, and full training to help you deliver excellent customer service.

• Assist clients in selecting and booking hotel accommodations
• Provide accurate information on hotel amenities, pricing, and availability
• Maintain detailed records of client interactions and bookings

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We are committed to delivering excellent customer service and helping travelers create unforgettable experiences worldwide.

• Manage user inquiries across multiple channels, primarily email, ensuring timely and accurate responses.
• Investigate user-reported issues, identify root causes, and escalate bugs to internal teams for resolution.
• Handle product returns and logistics while analyzing user feedback to improve support processes.

This is a partner company listed on Jobgether, which uses AI-powered matching to connect candidates with hiring employers. The company focuses on innovative hardware and software products for a global tech-savvy community, and the role involves cross-functional collaboration with engineering, logistics, and product teams.

• Lead a seasonal team of 30 Print Quality Resolution Assistants and 2 Specialists, ensuring premium customer experience and high print quality standards.
• Manage real-time phone queues, adjust staffing to meet service levels, and partner with Workforce and Print Quality teams on policy and training.
• Monitor team case data in Salesforce, surface trends to leadership, and provide regular performance updates on quality metrics and CSAT.

Minted operates a marketplace empowering independent artists to sell and scale their work, connecting them with a global audience. The company is headquartered in San Francisco, employs over 350 full-time employees plus seasonal workers, and has raised over $300M from top-tier investors.

• Provide professional customer support through phone, email, and other communication channels.
• Maintain accurate customer and financial records and assist with billing, reconciliation, and payment processing.
• Collaborate with internal teams to resolve customer and operational matters and identify opportunities for improvement.

• Make outbound calls to existing healthcare members
• Educate members on their plan benefits and available services
• Deliver compassionate, professional customer service

Knowledge Rhino connects healthcare members with their plan benefits and services. They are a growing remote team with a supportive culture.

• Educates patients about eligible healthcare services and directly schedules them with the provider team.
• Builds trust-based relationships by empathetically addressing patient inquiries and objections.
• Makes outbound calls to educate patients on Strive's holistic care model and schedules provider visits.

Strive Health is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. The company is a passionate team that cares deeply about making an impact, shows up as One Team, and elevates the everyday.

• Lead, mentor and develop a team of client service associates, setting clear performance expectations and conducting regular reviews.
• Manage team workload, coverage and cross-functional collaboration to ensure responsive, consistent service across all clients and time zones.
• Foster a culture of accountability, continuous improvement and client-first thinking.

EXANTE is a pioneering wealth tech company that delivers centralized trading solutions and B2B financial infrastructure. With over 700 employees from 70+ nationalities across 70 locations, it is a rapidly expanding global firm in the financial sector.

• Lead the global Customer Experience strategy and team across multiple regions.
• Drive the shift from reactive support to proactive customer enablement.
• Champion the Voice of the Customer and partner with cross-functional teams.

Insights is a Learning and Development company focused on self-awareness. The company is a global team with a culture of inclusion and wellbeing.