Work globally to support clients in the US, Europe, and Asia, ensuring a high-quality experience and managing client portfolio data.
Provide insights for Quarterly Business Reviews by analyzing client usage patterns and engagement metrics, while managing client inquiries and relationships.
Develop knowledge base articles and collaborate with Product and Engineering teams to communicate client feedback and contribute to product enhancements.
Termgrid builds the category-defining operating system for deal professionals in the private capital markets, such as private equity sponsors and lenders. The company is a high-performance startup trusted by major global firms, having received industry awards and supporting over 1600 institutions and 30,000 professionals.
Advise clients on hotel accommodations, flights, and tailored travel packages.
Stay updated on current travel trends, promotions, and utilize a curated supplier network.
Manage client relationships and deliver top-tier service and communication.
They are a travel planning company specializing in hotel accommodations, flights, and vacation packages. They operate fully remotely with a dynamic team, offering a flexible schedule and provide full training with no prior experience required.
Own customer retention and revenue metrics by proactively managing accounts and building retention strategies.
Manage outreach campaigns and act as a strategic partner to merchants, driving product adoption and providing exceptional service.
Source expansion opportunities by leading consultations and collaborating cross-functionally to ensure customer success.
Okendo is a customer marketing platform that builds stronger connections between consumers and the brands they love, helping Shopify brands grow by cultivating brand advocacy. The company has a collaborative, high-energy culture with over 16,000 merchant customers and values trust, excellence, and ownership.
Respond to customer inquiries via phone, email, and live chat, resolving concerns with empathy and providing accurate information on products, promotions, and orders.
Document all customer interactions thoroughly in the CRM, escalate priority issues, and use support tools to ensure customer satisfaction and meet quality KPIs.
Work a flexible schedule including evenings and weekends, continuously learn new procedures, and identify opportunities to improve the overall customer experience.
Minted is a design marketplace that crowdsources creative content from independent artists worldwide and sells the best designs as art, home decor, and stationery. The company is headquartered in San Francisco, employs over 350 full-time staff, fosters a culture obsessed with great design and art, and leverages technology to empower artists and bring fresh, trend-forward products to a global audience.
Communicate with clients to understand their hotel needs, preferences, and budgets while providing accurate information on hotel options, pricing, and amenities.
Assist clients with making and managing hotel reservations, maintaining accurate records of bookings and interactions through prompt, professional responses via phone, email, or online platforms.
Collaborate with team members to ensure client satisfaction and stay current on travel trends, hotel offerings, and industry updates in a fully remote, flexible work environment.
Destination Planners is a professional travel planning company dedicated to creating exceptional travel experiences globally, specializing in hotel accommodations, cruises, all-inclusive resorts, and group travel. The company focuses on outstanding customer service and attention to detail, offering a supportive team culture and comprehensive training to its employees.
Lead a team of Benefit Verification, Prior Authorization, and Accounts Receivable specialists as a working supervisor, performing hands-on work while coaching and developing staff.
Set and uphold quality standards, develop processes and SOPs, and drive adoption of AI tools like Claude and Gemini in daily RCM workflows.
Partner with leadership on reporting, support escalated customer issues, and use metrics like DSO and denial rate to manage team performance and guide customer communications.
Osmind is the leading platform purpose-built for interventional psychiatry practices, such as those delivering TMS, Spravato, and ketamine treatments. The company powers operations for over 1,000 practices nationally and is growing fast, fostering a tech-forward and inclusive environment.
Assist clients with booking hotels, resorts, and accommodations through online platforms, researching options based on destination and budget.
Process reservations, updates, and modifications accurately while maintaining organized records of bookings and confirmations.
Communicate professionally with clients and supplier partners and stay informed on hotel promotions and destination trends.
We create seamless and memorable travel experiences by connecting clients to hotels and accommodations globally. It is a company that values exceptional service and personalized planning.
Conduct first-round troubleshooting via customer calls and communicate findings professionally using defined scripts.
Produce accurate internal and external reports in English for technical and non-technical audiences, including documentation for acceptance testing.
Monitor the Scanner and Robotic fleet by running queries and following processes to identify anomalies in robot behavior.
Glacier is a Series A startup that builds computer vision models to power robots sorting materials in recycling facilities and analytics systems tracking recyclables. The company has founders from Facebook and Bain, is backed by top-tier VCs, and already has multiple machines in production with a strong deployment pipeline.
Work directly with physicists to help them run experiments, interpret results, and unlock value quickly from AI systems.
Own the end-to-end user lifecycle from discovery and activation to onboarding and long-term retention, designing scalable workflows.
Identify user experience friction points, build supportive tooling, and partner with research and engineering to translate needs into product improvements.
FirstPrinciples is a non-profit research organization building AI infrastructure for discovery in fundamental science, like the domain-specialized system Theo for physics research. It is a fast-growing, remote-first team of builders and researchers working across multiple countries, united by a culture of curiosity, rigorous thinking, and comfort with tackling ambiguous, foundational problems.
Own a portfolio of enterprise customers as their primary strategic partner from onboarding through renewal, aligning on goals and adoption roadmaps to deliver real business value.
. Drive retention and expansion by managing account health, risk, and opportunities, partnering with Sales and internal teams to secure renewals and uncover growth.
. Lead structured customer conversations and use data to connect Camunda capabilities to customer outcomes, prioritizing actions and making informed recommendations.
Camunda is a leader in enterprise agentic automation, orchestrating complex business processes across agents, people, and systems to deliver trusted AI agents for business-critical operations. The company is a fully remote, fast-growing global organization recognized as a Great Place to Work, serving over 700 leading enterprise clients.