Remote Customer service Jobs

We are seeking a Customer Success Manager (CSM) to join Canto's Customer Success Team. The role will focus on supporting our North American customers to achieve their business goals with Canto. You will be responsible for managing relationships with key stakeholders, driving customer adoption of our product, and ensuring success for our customers through positive NPS and retention.

Drive the success of Procore’s Enterprise customers. Serve as the product champion of Procore and as a subject matter expert. Help organizations understand best practices around construction technology and solutions, and the many business benefits they can provide. Provide clients with important recommendations on how to maximize the value of their Procore technology, and what other products they can benefit from. Partner closely cross-functionally with Sales, PS, Support, Product and Marketing.

Join Senture’s Member Engagement team to make a difference and earn additional incentives while helping members take control of their health! This role is incentive-based with a sales-like approach and offers opportunities to earn additional money through monthly incentives. Employees are eligible for schedule pay increases based on tenure.

In this role, you will work closely with customers to ensure they are taking advantage of all applicable product capabilities and help to resolve any potential issue or risk. We are looking for a candidate who is not just equipped with the necessary skills, but who is passionate about helping customers achieve their goals and gain operational efficiency. By monitoring health of the customer relationship, the CSS will predict and navigate customer challenges and offer solutions that drive satisfaction, retention, and additional enrichment opportunities.

An entrepreneurial, analytical, and relationship-obsessed Customer Success Manager is wanted to build systems that support a growing number of subscription customers. This role supports the management of relationships from onboarding through to renewal and beyond, aiming to provide the best client experience possible.

As the Customer Care Partner, you will define and lead the customer experience strategy for a new and evolving service within the Vault by overseeing customer support, reporting on key metrics, and ensuring customer satisfaction. You will shape how we support customers by building scalable support processes, managing day-to-day inquiries and escalations, and identifying opportunities to improve the overall experience as the service expands.

Exceptional pirates are needed to join the crew as a Shipmaster. In this role, you will plot a course by learning everything you need to know about shipping, splice the mainbrace by working collaboratively with your crewmates, and fire the cannons by using your typing skills to help customers with friendliness & empathy. You will uncover hidden treasure by teaching customers how to best use Pirate Ship to save more of their loot.

As a Customer Support Specialist, you are the first voice of Sprinter Health, so you must deliver flawless and timely support to customers across the United States. The day will begin by fielding overnight questions and supporting requests from customers and partners. You will handle a high volume of inbound and outbound calls, texts, and emails, related to patient interactions, clinical staff communications, and other inquiries, ensuring prompt and professional support.

The Customer Success Manager executes foundational customer success strategies to ensure customer satisfaction, drive product adoption, and help customers achieve their business goals. This role focuses on building and maintaining strong customer relationships, providing proactive support, and driving measurable outcomes such as improved customer health, retention, expansion and satisfaction.

The Sr. Specialist, Client Support Analyst provides day-to-day support and service to assigned Santander clients via telephone, email and face-to-face communication. They enhance client relationships through services and products that meet the customers' needs. The incumbent answers client inquires and provides client education on Santander products and services. The Sr. Specialist, Client Support conducts follow up on all paperwork submitted to ensure it is completed accurately and in a timely manner by internal supporting departments.