Remote Operations management Jobs · Process Improvement

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  • Serve as operational second-in-command to the Program Manager, overseeing Specialist teams and driving operational excellence.
  • Analyze KPIs to identify trends and opportunities, then translate data into actionable recommendations.
  • Support process improvement initiatives, including documentation, training design, and system enhancements.

Nightingale Education Group is a nursing school focused on transforming healthcare access through exceptional nursing education. They have graduated nearly 5,000 nurses and emphasize a collaborative culture with professional development and work-life integration.

  • Lead creative production operations including agency RFP and intake workflow design.
  • Coordinate across 12 localization workstreams, managing dependencies and priorities.
  • Own cross-functional stakeholder management across Design, Engineering, and Marketing teams.

Superhuman builds a productivity-focused email client for professionals. It is a mid-sized tech company with a culture of design excellence and operational efficiency.

  • Coordinate and streamline team workflows and resources to support the VP of Population Health Impact.
  • Apply project management principles to manage special projects, scrum tracking, and process documentation.
  • Foster cross-functional collaboration with departments like business development and clinical teams.

Aledade is a public benefit corporation that empowers independent primary care practices by creating value-based contracts with health plans. Founded in 2014, it has become the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.

  • Lead end-to-end implementation of specialty pharmacy and healthcare programs.
  • Own project plans, timelines, risks, and execution with PMO leadership.
  • Drive cross-functional workstreams including clinical, IT/EMR, AI, 340B, and payer.

Shields Health Solutions partners with leading health systems to implement and manage specialty pharmacy programs. They are a growing organization with a focus on healthcare strategy and execution.

$77,168–$123,281/yr

  • Combines project management, process analysis, and improvement expertise to build centralization playbooks and project-manage clinic transitions.
  • Audits quality, standardizes workflows, and runs improvement initiatives across centralized access operations.
  • Partners with clinical leaders and teams to ensure consistent standards and drive continuous improvement through data-driven insights.

OHSU is Oregon's only public academic health center, leading groundbreaking research and training the next generation of healthcare professionals. As Portland's largest employer, it operates a system of hospitals and clinics across Oregon and Southwest Washington, with a focus on anti-racism and diversity.

$139,000–$178,000/yr

  • Oversee the Deal Desk function, translating district agreements into billing briefs and ensuring accurate invoice configuration.
  • Lead a team of four, manage billing dispute resolution, and implement process improvements to prevent recurrence.
  • Drive cross-functional alignment between field operations, product, and finance to ensure timely and accurate revenue cycles.

Zūm revolutionizes mass mobility with its Connected Mobility Experience (Zūm CMX) system, coordinating people, vehicles, and operations in real time. Serving over 4,500 schools, Zūm is a fast-growing company backed by Sequoia Capital, GIC, TPG, and Softbank, and recognized as one of Fast Company's Most Innovative Companies.

$100,500–$150,700/yr

  • Manage high-stakes, ambiguous escalations and solve complex operational issues.
  • Investigate root causes of recurring problems and drive cross-functional collaboration.
  • Improve operational visibility and support readiness for regulatory or system changes.

Stripe is a financial infrastructure platform for businesses, helping millions of companies accept payments and grow revenue. With a staggering amount of work ahead, Stripe offers an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

  • Manage multiple parallel roadmaps with strategic speed and tight daily execution.
  • Build and optimize enablement systems, content repositories, and reporting to ensure trainer consistency.
  • Own the onboarding experience for new Trainers and lead product change communications for customer adoption.

Dandy is transforming the dental industry—worth over $400B—by building an operating system for dental offices. Backed by leading venture capital firms, the company is scaling globally with a focus on technology, innovation, and world-class support.

  • Drive services forecasting and capacity planning to align resource supply with customer demand.
  • Own process design and optimization to standardize delivery workflows and improve efficiency.
  • Develop performance reporting and dashboards to support data-driven decision-making across the services lifecycle.

BlueCat provides Intelligent NetOps, linking foundational network core services with predictive health and performance insights to improve change readiness for organizations. The company is a Great Place to Work-certified employer with accolades in technology, youth, women, and mental health inclusion categories.

  • Lead service delivery managers and teams to align execution with customer needs and long-term service transformation goals.
  • Define and advance the future-state operating model, translating strategy into roadmaps and measurable improvements in customer experience and efficiency.
  • Build performance discipline with KPI frameworks, dashboards, and operating reviews to manage workload, capacity, and service risks.

Daktronics designs, engineers, manufactures, and supports digital LED display technology and audio systems, creating products for sports venues and businesses worldwide. They offer meaningful work, flexible opportunities, competitive compensation, and benefits in a team-oriented culture.