Serve as primary operational contact for providers, troubleshooting EHR and scheduling platform issues.
Coordinate provider onboarding, offboarding, and documentation workflows for efficient clinical operations.
Manage month-end close reporting, track outstanding notes, and escalate clinical or billing issues to appropriate teams.
Marvin Behavioral Health is a healthcare company providing behavioral health services through a remote care model. The company values diversity and inclusion and supports its team with benefits such as unlimited PTO and equity.
Lead strategy, business planning, and continuous improvement for Health Coaching.
Drive cross-functional programs end-to-end with Care Delivery, Clinical, Finance, and Engineering.
Use data and metrics to identify opportunities, analyze processes, and communicate risks.
Omada Health is a virtual-first healthcare company focused on bending the curve of chronic disease. It has served over two million members and is a certified Great Place to Work with a collaborative, results-driven culture.
Manage new opportunity intake and presales scoping processes, including proposals and template scoping.
Interface daily with service leads, account executives, and technical leaders to support presales and delivery.
Maintain service opportunities in Salesforce and Jira to ensure accurate forecasting and pipeline analysis.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services to help organizations minimize risk. With over 1,300 employees and a focus on core values, the company fosters an enjoyable, collaborative workplace atmosphere.
Drive daily performance of operations teams to exceed service and quality levels while within budget.
Design and implement robust operations processes, quality programs, and continuous improvement initiatives.
Collaborate with Product, Sales, and Technology teams on services, incident response, and reporting.
Nearmap provides aerial imagery, AI-driven analytics, and geospatial tools that reshape understanding of the built environment. The company fosters an inclusive, supportive culture where employees move fast, work smart, and embrace remote work.
Improve Legal's use of GC AI and build scalable workflows for repetitive work.
Own Notion and the company's internal knowledge-management system, improving cross-functional processes.
Direct the day-to-day work of the external IT team and coordinate selected operational projects.
GC AI is the legal AI platform for in-house legal teams, used by 2,000+ companies and 25+ unicorns. The fast-paced, ownership-driven company doubled ARR in six months, raised a $60M Series B, and holds an 80 NPS.
Lead Risk Operations transformation programs from problem definition through launch and measurement.
Prioritize AI and automation opportunities by volume, complexity, impact, and risk, partnering with Product and Engineering.
Establish performance metrics and drive improvements in quality, SLA attainment, and cost per case.
Tilt uses machine learning and real-time financial signals to provide credit beyond traditional scores to millions worldwide. It is a remote-first company with a global team, emphasizing impact, excellence, and mutual respect.
Lead operational projects end-to-end from planning through implementation and stabilization.
Drive efficiency initiatives focused on cost reduction, workflow optimization, and service improvements.
Coordinate cross-functional teams including Claims Operations, Finance, IT, Compliance, and external partners.
Personify Health provides a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation. The mission-driven team serves employers and health plans with data-driven solutions to reduce costs and improve health outcomes.
Leads implementation, execution, and optimization of automation solutions across the healthcare revenue cycle.
Partners with operational leaders, IT, analytics, compliance, and stakeholders to identify efficiency improvements.
Manages automation projects, vendor collaboration, testing, deployment, and ongoing optimization.
US Anesthesia Partners is a healthcare company providing anesthesia services and related revenue cycle solutions. It operates as a large, multi-state organization focused on operational excellence and innovation.
Coordinate departmental projects and strategic initiatives, maintaining project plans, workback schedules, and action logs.
Document current workflows, identify bottlenecks, and recommend process improvements to increase efficiency.
Develop SOPs, templates, toolkits, and resources while supporting knowledge management and gap analysis.
The American Heart Association is a voluntary health organization dedicated to fighting heart disease and stroke. Founded in 1924, it is a large non-profit with a culture focused on work-life harmonization and professional development.
Lead multiple concurrent projects through the full project life cycle, from requirements gathering to deployment and closure.
Identify opportunities to increase efficiency, improve service levels, and ensure regulatory compliance through enhanced operations.
Translate contracts, regulatory requirements, and business objectives into clear scope, milestones, and measurable outcomes.
Centene provides access to high-quality healthcare, innovative programs, and health solutions that help families and individuals get well, stay well, and be well. Centene is a large healthcare organization with a culture of purpose and diversity, offering comprehensive benefits and a flexible work environment.