Lead the training and enablement plan across role-based learning, releases, exercises, and user onboarding.
Oversee instructor-led, virtual, computer-based, microlearning, and offline training delivery and quality.
Monitor competency, workflow adoption, satisfaction, and learning evidence; lead corrective actions and continuous improvement.
NetImpact Strategies is a digital transformation consulting firm that partners with federal government agencies to deliver agile, outcome-focused solutions. It has been recognized as a Top Work Place by The Washington Post multiple years and values a collaborative, dynamic culture.
Own the care team training program end to end, from strategy to delivery.
Use performance data and quality audits to identify and close training gaps.
Work with cross-functional teams to keep training current as treatments and workflows change.
Hone is an online medical clinic transforming healthcare and enhancing longevity through scientific advancements. It is a fully remote-first employer with a culture built on values like fighting for the customer, candid communication, and maximizing joy and gratitude.
Build and operationalize scalable performance frameworks, scorecards, and evaluation methodologies across BPO teams.
Analyze manual audits, speech analytics, and operational reporting to uncover trends and actionable insights.
Collaborate with operations, analytics, and Member Experience teams to align performance strategy and adopt AI-driven evaluation tools.
Chime is a financial technology company, not a bank, on a mission to make core banking services helpful, easy, and free for everyday Americans. It is a team of problem solvers, dreamers, and builders with an entrepreneurial culture focused on members and financial progress.
Design and deliver role-based train-the-trainer sessions built on real job scenarios, co-led with agency super-users from the first milestone.
Run a training sandbox (with a Nava engineer, using synthetic data) and run scripted readiness checks before each milestone.
Report readiness to Program Leadership on a metrics dashboard they design.
Nava is a consultancy and public benefit corporation that makes government services simple and effective through human-centered design. Since 2015, the company has focused on modernizing technology for agencies with a collaborative, remote-first culture.
Lead quality assurance, training, and professional development initiatives for medical management teams.
Design and maintain onboarding programs, continuing education, and audit calibration processes.
Analyze operational metrics and audit results to drive process improvements and enhance member support.
This partner company specializes in medical management and healthcare operations, providing quality assurance and professional development for client organizations. It operates as a remote-first organization with a culture focused on employee support, continuous improvement, and cross-functional collaboration.
Design, develop, and deliver training programs for new Support hires and ongoing team development.
Collaborate with Support Leadership to assess training needs and measure effectiveness through performance outcomes.
Stay close to frontline Support by regularly handling tickets to keep training grounded in real workflows.
Ashby builds a suite of products that helps talent leaders, recruiters, and hiring managers run their hiring process significantly better. They raised a $50M Series D in July 2025 and support nearly 5,000 customers, with a team of roughly 300 people across 22+ countries.
Lead enterprise training operations across instructor-led, virtual, and self-paced learning programs for military healthcare technology.
Oversee instructor qualification, training calendars, course delivery, and quality assurance for a geographically distributed user community.
Manage training evaluations, continuing education accreditation, and performance indicators to improve training effectiveness.
Rackner provides technology solutions that support important federal missions, with a focus on healthcare IT. The company brings together technical, operational, and mission-focused professionals in a collaborative culture that emphasizes practical innovation.
Lead the strategy, execution, and continuous improvement of field training programs that build franchisee and restaurant leadership capability.
Develop and lead a high-performing Field Training team, establishing scalable onboarding, leadership development, and proficiency validation programs.
Partner with Operations, Curriculum, HR, Legal, Marketing, and other stakeholders to align field learning priorities with organizational goals.
International Dairy Queen, Inc. (IDQ) is the parent company of American Dairy Queen Corporation and Dairy Queen Canada, Inc., developing and licensing over 7,800 DQ restaurants in more than 20 countries. As a subsidiary of Berkshire Hathaway, IDQ fosters a culture that rewards initiative, strategic thinking, and entrepreneurial spirit.
Own the design, delivery, and continuous improvement of leadership development programs for aspiring and new people leaders.
Build scalable learning journeys that blend workshops, peer learning, and hands-on practice to support leadership transitions.
Partner with People Business Partners and Talent teams to connect leadership development with hiring, onboarding, and growth.
Affirm provides clear, predictable payment options with no hidden fees. It is a remote-first company with a People team that cultivates a high-performing, inclusive organization.
Own learning strategy for hundreds of clinical and non-clinical patient-facing team members, from onboarding to retraining.
Build scalable learning systems, processes, and technologies for effective learning at scale.
Partner with cross-functional leaders to measure learning impact and drive performance improvements.
Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs, and pharmacy services through a vertically integrated platform. Since 2017, it has helped millions of patients and earned recognition as a top workplace in healthcare and New York.
Own vendor performance, including customer experience, service levels, compliance, and QA outcomes.
Lead executive-level vendor governance and define operational strategies across the vendor network.
Use data to drive decisions, lead cross-functional initiatives, and champion continuous improvement.
Affirm is a financial technology company offering transparent pay-over-time solutions at the point of sale with no hidden fees. We are a remote-first company focused on operational excellence, care, and flexibility, with benefits like fully subsidized health coverage and monthly stipends.
Oversee site training compliance and qualification systems across the data center portfolio.
Manage client training programs and financial reporting for billable training allocations.
Coordinate training strategies for RFPs and ensure cross-functional alignment with operations teams.
EverOn Data Center Services provides critical facility operations and training solutions for data centers. The company emphasizes compliance, client engagement, and operational excellence across its portfolio.
Guide new members through onboarding, implementation, and software adoption, ensuring they feel confident using the tools.
Deliver engaging training sessions and provide practical solutions to meet organizations' needs.
Build strong member relationships and collaborate across teams to improve the overall member experience.
They provide software designed to support volunteer programs, streamline operations, and strengthen community engagement. Their mission-driven company serves nonprofits and similar organizations, with a fully remote culture.
Own day-to-day BPO partner performance, tracking results against goals and leading improvement initiatives.
Serve as the main point of contact between BPO partners and internal teams, keeping priorities and expectations aligned.
Use data to spot trends, find root causes, and turn insights into clear action plans.
Headway is building a new mental healthcare system by automating insurance and administrative work for providers. As a Series D company with $325M+ funding and over 90,000 providers, we're scaling a mission-driven team focused on accessible, affordable care.
Design and deliver ongoing training, workshops, and certifications for Support Agents and Team Leads.
Own the QA program using AI-powered tools to identify trends and coaching opportunities.
Partner with leadership to develop enablement content and measure performance impact.
Mudflap is modernizing the trucking industry with a fintech platform that helps over 100,000 small businesses save on fuel. As a profitable high-growth startup backed by top investors, it fosters a collaborative culture with teammates from leading tech companies.
Manage assigned training programs from planning through evaluation, supporting public health workforce development.
Lead design, delivery, and improvement of virtual and in-person workshops, webinars, and learning experiences.
Coordinate budgets, project plans, and collaborations with SMEs, CDC, and member laboratories.
APHL strengthens laboratory systems serving the public's health in the U.S. and globally. It is an association of public health laboratories that collaborates with member labs, CDC, and partners to advance workforce development.
Own onboarding and ongoing enablement across Sales, CX, and Support teams.
Develop role-specific training, turn product updates into practical materials, and identify gaps from real customer conversations.
Set priorities, create content, deliver training, and strengthen programs that improve team performance.
Sweed is a product-driven company building an all-in-one cannabis retail platform combining POS, eCommerce, Marketing, Analytics, and Inventory Management. With over 250 employees globally, they focus on simplicity, scalability, and performance for cannabis retailers.
Own and execute adoption and enablement programs for the Axon Fusus platform across internal and external audiences.
Deliver high-quality instructor-led training to internal teams and external law enforcement customers, including scenario-based sessions.
Develop and maintain role-specific curricula, align training with product releases, and drive continuous improvements through feedback and performance data.
Axon is a public safety technology company that develops devices and cloud software to protect life. The culture is fast-paced, mission-driven, and collaborative, with a focus on ownership and real change.
Manage participant engagement including onboarding, follow-up, and retention activities for BLJTI programs.
Lead outreach to organizations and partners to promote BLJTI learning and certification opportunities.
Oversee tracking and reporting of participant progress and outreach activities to inform leadership.
The Chisholm Legacy Project connects Black communities on the frontlines of climate justice with resources to advance systems change. As a small nonprofit, it is grounded in Black Liberation, Climate Justice, and Just Transition, fostering a collaborative and mission-driven culture.
Own sales readiness, content, and training for a consultative B2B sales team.
Create role-specific materials and programs for employers, brokers, and consultants.
Work with Sales Operations and Marketing to align enablement with business priorities.
Benepass provides a customizable fintech platform for companies to design, administer, and track employee benefits. The company has raised about $75 million and is an inclusive, remote-first workplace recognized by Inc.