Own and improve the platforms Customer Experience runs on: Zendesk, Vitally, and their integrations.
Configure, automate, integrate, and maintain systems used daily by support and customer success teams.
See work through from scoping to production, including testing, communication, and documentation.
Remote enables businesses to recruit, pay, and manage international teams compliantly. The company has a globally distributed workforce and a culture focused on innovation and automation.
Act as the central point of contact between RHR and customers to ensure project success after orders are placed.
Monitor customer needs and coordinate with engineering, deployment, and support teams to achieve satisfaction.
Travel 25-33% for in-person and web-based training and project management.
RightHand Robotics reshapes order fulfillment by automating item handling for e-commerce, apparel, pharma, and other industries. They are a growing team experiencing strong demand for their product, RightPick, in US and international markets.
Build and nurture long-term relationships with ultra-high-net-worth clients, ensuring every need is met with professionalism and discretion.
Advocate for clients throughout their journey, coordinating with the sales team and anticipating needs without handling sales directly.
Manage client interactions and data accuracy in HubSpot and Podium, ensuring timely follow-ups and complete client histories.
Veta Virtual is a virtual assistance company serving clients in the luxury jewelry industry. They offer a supportive, mission-driven culture and focus on relationship-first, discretion-driven roles.
You will own customer retention across your portfolio, managing renewals and collaborating with Account Managers on QBRs and growth opportunities.
You will drive product adoption and account growth by leading training, best practices, and embedding Brandwatch into customer workflows.
You will act as a trusted advisor, building relationships with executive stakeholders and ensuring customers achieve business outcomes.
We are the global leader in consumer and media intelligence, engagement, and communication solutions, equipping PR, marketing, and social media professionals with data-driven tools. With over 75,000 companies and 84% of the Fortune 500 as clients, we foster an inclusive culture where employees can be their authentic selves and perform at their best.
Respond to emergency calls and coordinate measures for vehicle occupants after accidents.
Arrange roadside assistance and ensure customer mobility with replacement vehicles or hotels.
Assist customers in locating and recovering stolen vehicles using GPS tracking.
Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Around 10,000 associates at 36 locations support national and international customers, fostering a global and inclusive culture.
You will be the first point of contact for customers, handling calls, emails, and chats to help them navigate the platform and troubleshoot basic technical issues.
Responsibilities include guiding customers through account setup, transactions, and platform features, as well as accurately documenting interactions in the CRM.
You will escalate complex issues to the technical team while resolving simpler matters independently, ensuring customers feel informed and confident.
Veta Virtual is a hiring platform that connects talent with high-growth clients in the Fintech and Cryptocurrency industry. They offer a collaborative, supportive culture with a fast-paced environment where communication skills are valued.
Respond to customer inquiries through live chat, WhatsApp, email, and other support channels, providing accurate and timely solutions.
Manage customer issues related to orders, logistics, website functionality, and general platform usage.
Handle complex customer escalations with professionalism, ownership, and a problem-solving approach.
Our partner is a technology-driven organization providing a global platform for customer experiences. They operate in a fast-paced, international environment with a collaborative culture and low-hierarchy structure.
Be the primary point of contact for customers, helping maximize their ROI in Sardine.
Build a thorough understanding of the product and translate complex problems into actionable solutions.
Advise on best practices for fraud and compliance, and monitor KPIs to drive customer success.
Sardine is the leading agentic risk platform for fighting financial crime, helping organizations stop fraud and automate AML operations. The company has a remote-first culture with hubs globally, valuing performance and work-life balance.
Provide expert technical support to authorized repairers and independent operators across Europe via phone and electronic channels.
Resolve complex technical inquiries, perform diagnostics, and guide dealers through repair processes and case documentation.
Collaborate with internal teams, coordinate field engineer visits, and occasionally conduct vehicle testing and servicing.
MSX partners with leading vehicle manufacturers, retailers, and mobility organizations globally to optimize sales, repair, parts, and consumer engagement. With over 5,000 employees across 80 countries, the company fosters an innovative, customer-focused culture and is an equal opportunities employer.
Own a named portfolio of Premier and Strategic accounts globally, managing relationships and success plans tied to customer outcomes.
Co-own renewal and expansion conversations with Sales, ensuring customers are ready for commercial discussions.
Monitor account health continuously, escalate risks early, and drive growth opportunities in partnership with Sales.
Sedna provides an operating system for global trade, serving maritime and logistics businesses. The company values collaboration and agility, with a focus on customer success and innovation.