We are looking for a passionate and proactive Customer Success Manager (CSM) to join our dynamic Source-to-Contract (S2C) Customer Experience team. In this role, you will be the trusted advisor to our S2C customers, driving satisfaction, adoption, and long-term value realization from our Source-to-Contract solution. You’ll work closely with clients across various industries, helping them achieve their business goals through strategic advice, best-practice guidance, and a deep understanding of their needs.
As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. You will support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery. Investigate and resolve inbound customer issues reported through all communication channels.
Provide a high level of service and support to Genomics testing customers from the UK, Europe, Africa, India and the Middle East. You will be responding to e-mail and telephone queries in a timely manner and liaising with other internal departments to ensure seamless process for onboarding new customers, shipping samples, meeting agreed turnaround time, delivery of results and invoicing.
This is a unique, high-impact opportunity that combines direct, client-facing ownership with the self-directed execution of a high-value AI/Automation project. You will gain deep domain expertise in fintech and private markets while delivering a tangible tool that significantly impacts our team’s efficiency and client experience.
As a CS Technical Representative, troubleshoot Tier 2 issues escalated from Tier 1 Technical Support and resolve complex reliability issues across the 1Password product offering. Comfortable dealing with more complex issues in your primary area of support and support junior colleagues. Reproduce, diagnose, and deliver solutions for escalated Tier 2 Technical queries and resolve Tier 1 CRM volumes when required.
As a Senior Business Travel Consultant you will enhance the experience of business travelers and be an expert in the Galileo GDS system. You will provide first-class service to business travelers, managing travel bookings, amendments, and cancellations efficiently, requiring arrangement of European and domestic travel. Client communication is via live chat, telephone, and email.
Establish strong relationships with customers in a scalable way, ensuring they successfully adopt n8n and are positioned to grow with us year after year, combining hands-on customer work with building scalable processes and automations that help us deliver an outstanding customer experience.
Build strong relationships with customers, foster successful product adoption and assist in identifying new project opportunities. Play a crucial role in contributing to RTI’s overall success by driving retention and cultivating loyalty, while supporting revenue growth. Become a trusted advisor through proactive engagement and guidance to help maximize the value of your customer’s products and services.
Answer queries from French and English customers via email in the EMEA region. Work autonomously and bring your own personal touch to customer interactions. The role involves troubleshooting, identifying bugs, and contributing to the improvement of customer support processes. The role requires experience with ticketing systems and basic knowledge of SQL.
You will be a valuable partner to our private equity customers, serving as a product expert, troubleshooting complex issues, and collaborating cross-functionally. We have a culture of continuous learning and growth, developing communication, problem-solving, and project management skills. This role is great for those looking to continue in their career in Customer Success, Technical Consulting, Sales, or Customer Enablement.