Remote Customer service Jobs · Europe

Job listings

  • Accelerate adoption and time-to-value of Employee Service solutions
  • Serve as subject matter expertise in internal service delivery and employee workflows
  • Partner with customer success managers to enhance service delivery

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Europe 6w PTO

  • Manage a portfolio of 25-40 existing customers to maximize usage and grow their Annual Recurring Revenue (ARR).
  • Lead Onboarding & Enablement for new customers, minimizing customer’s time to value after initial purchase.
  • Drive technical adoption through understanding customer needs and strong product knowledge.

Binalyze is dedicated to advancing the future of cybersecurity. It fosters a supportive and collaborative team environment where growth and development are encouraged.

  • Own gross revenue retention across your book of business.
  • Define and communicate a clear customer success strategy aligned to their goals.
  • Lead executive engagement, stakeholder mapping, and success planning to drive measurable outcomes.

CoLab helps engineering teams bring life-changing products to the world years sooner. Their platform is the world’s first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations. They cater to the largest engineering organizations in the world.

  • Manage a portfolio of strategic accounts with full responsibility across the customer lifecycle.
  • Build relationships with customers and serve as the trusted advisor.
  • Drive implementation and onboarding with a focus on accelerating time to value.

Akuity helps enterprises ship software faster and more reliably with modern GitOps best practices. The Akuity Platform enables teams to manage the development and deployment across hundreds – if not thousands – of Kubernetes clusters from a single control plane and values people from different backgrounds.

  • Guides Teams and Business customers through best practices and demonstrates an understanding of their needs.
  • Acts as the customer champion and advocate, helping increase awareness of customer needs and priorities.
  • Supports customers in seeing the value of their investment with 1Password, and driving towards their adoption goals.

1Password is building the foundation for a safe, productive digital future by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. It is one of the most loved brands in cybersecurity, taking a human-centric approach.

  • Respond to inbound support requests via phone, chat, and email
  • Troubleshoot software behavior, configuration issues, and data related problems
  • Maintain accurate and detailed case documentation within the ticketing system

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers.

  • Own the customer onboarding experience, drive product adoption, and ensure customers realize ongoing business value from the Torq platform.
  • Act as a trusted advisor to customer stakeholders, partners, and sponsors to align product capabilities with evolving business and security needs.
  • Monitor and analyze key customer success metrics, including customer satisfaction, adoption, engagement, renewal likelihood, and expansion opportunities.

Torq's brand attracts attention in cybersecurity with solutions like agentic AI security. With $70M in Series C funding, the company has experienced 200% employee growth and 300% revenue growth in 2024, and is recognized as a top startup employer.

$864–$864/mo

  • Deliver friendly and solution-oriented support via phone, chat, and email.
  • Conduct structured phone interviews with potential customers to assess needs and recommend products.
  • Drive upsells by identifying value-aligned opportunities, with no pushy tactics.

Foxelli is building e-commerce brands and a tribe of AI enthusiasts, builders, and ambitious minds. They create products customers love and a team that enjoys building them, focusing on learning, experimenting, and making decisions together.

Europe 5w PTO

  • Deliver exceptional customer support to community members in both German and English
  • Assist users through various channels including email, phone, and chat
  • Share user insights and feedback with relevant teams to improve products and processes

SwissBorg aims to build investment experiences that help people redefine wealth. Their app has over 880,000 verified users and they provide tools to learn about digital currencies and manage wealth effectively.

  • Deliver accurate, impartial, and confidential interpretation between English and Polish.
  • Work remotely to support clients in sectors including healthcare, local government, and public services.
  • Manage your own schedule while delivering high-quality interpreting services.

LanguageLine Solutions is the world’s leading remote interpreting provider, supporting over 2,000 UK public sector organizations. They provide high-quality Telephone and Face-to-Face interpreting and translation services across all regions of the UK with a commitment to diversity and inclusion, fostering a workplace where individuals from all backgrounds are welcomed.