Own strategic, high-ARR accounts as senior relationship owner and trusted advisor to security and engineering leadership.
Orchestrate cross-functional teams to align the platform with enterprise security outcomes and drive adoption and retention.
Proactively manage risk, coordinate escalations, and provide consultative guidance on AppSec strategy.
Endor Labs builds the Application Security platform for the software development revolution, helping teams identify and prioritize critical risks in their software estate. The company is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures, and is trusted by companies of all sizes.
Own the onboarding and deployment of new clients, including project management and execution of go-live events.
Lead in-person and remote staff training sessions tailored to varying technical comfort levels.
Coordinate device setup, troubleshoot issues, and support technical teammates with infrastructure.
Sage provides an integrated software platform to reinvent fall prevention and emergency response for older adults in senior living communities. The company is a growing, mission-driven team of ambitious entrepreneurs with a culture that values hard work, sustainability, and fun.
Provide top-notch client experience while answering high volume calls from clients to address inquiries.
Review and respond to a high volume of emails for sending and receiving medical records.
Triage and route calls to virtual nurses or clinic team members as needed.
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, with modern clinics and in-house technology, and are vet founded and vet led.
Drive customer retention and growth through adoption, support, and value demonstration.
Own and develop Digital and Smart Business Engagement model customers, nurturing them throughout the customer journey.
Meet regular renewal and customer satisfaction targets while tracking interactions in Salesforce.
QAD is a global leader in next-generation SaaS manufacturing and supply chain solutions, helping manufacturers build adaptive enterprises. The company fosters a collaborative culture of smart, hard-working people with an atmosphere of growth and opportunity.
Be the primary client-facing representative during the implementation process.
Create and maintain detailed project plans and open item logs for monitoring.
Coordinate across internal teams and the client to ensure timely completion of deliverables.
SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management sector with a next-generation drug acquisition platform. The company has onboarded hundreds of thousands of members since 2016 and fosters a mission-driven, collaborative culture guided by values of integrity, courage, and togetherness.
Provide exceptional customer service to catalog and online customers through phone and email interactions.
Resolve product, order, shipping, and payment inquiries while striving for first-contact resolution.
Work a flexible seasonal schedule from September through early January, including weekends and holidays.
American Girl, a subsidiary of Mattel, is a premium brand that creates innovative products and experiences for girls. Mattel is a leading global toy and family entertainment company with products sold in over 195 countries and is recognized as a Great Place to Work.
Provide 24/7 technical support for Collins Aerospace avionics products and systems.
Solve complex technical problems and ensure timely resolution of customer inquiries.
Collaborate with cross-functional teams to deliver superior customer experiences.
Collins Aerospace, a business unit of RTX, is a leader in technologically advanced aerospace and defense solutions. It is part of a global team of 185,000 employees focused on innovation and solving complex problems.
Provide best-in-class customer support via email, chat, and phone for Xplor's software products.
Document all customer interactions and escalate complex issues following company policies.
Meet or exceed personal KPI targets for performance metrics while maintaining high customer satisfaction.
Xplor provides cloud-based, intuitive technology solutions for small and medium-sized businesses, enabling them to manage business operations and payments. The company serves over 130,000 businesses globally and fosters a culture of growth, diversity, and inclusion with core values like 'Find a better way' and 'Win together'.
Build trusted relationships with federal and commercial customers, adapting your approach to meet the unique needs of each environment.
Develop and execute customer success plans aligned with customer goals, security requirements, and business objectives.
Own renewal planning and execution, ensuring customers continue to realize value from our solutions and remain positioned for long-term success.
They provide cybersecurity and data security solutions to enterprise and federal customers. They are a high-growth startup with a culture of humility, collaboration, and accountability.
Independently manage complex account challenges across multiple products and markets, adapting strategies as client needs shift.
Drive account growth by developing and executing account plans across new products and markets with minimal oversight.
Own the end-to-end customer experience for enterprise accounts, building scalable frameworks and playbooks that benefit the wider team.
Pacvue is a leading Commerce Media OS that powers over $12B in advertising spend across 100+ global retail media networks. They serve over 70,000 brands and agencies and foster an inclusive global community focused on innovation and career growth.