Own the success, retention, and growth of a portfolio of enterprise customers with complex organizational structures.
Build trusted relationships with executive sponsors and serve as a strategic advisor throughout the customer lifecycle.
Leverage AI-powered platforms to monitor customer health, predict churn, and uncover expansion opportunities.
OfficeSpace Software provides the leading AI operating system for the built world, helping teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, they hire based on merit and have world-class teams in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact.
Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
Use AI tools actively as part of your investigation workflow to speed up analysis and document findings.
Unframe is an AI-first startup helping the world's largest enterprises bring LLM-powered applications to life in days. Backed by $100M in Series B funding from Bessemer, Craft, and TLV Partners, they are a fast-growing, revenue-generating company working with Fortune 500 customers globally.
Consult with clients to understand travel preferences and coordinate luxury accommodations and cruise experiences.
Manage the reservation process with accuracy, ensuring seamless communication and itinerary updates.
Maintain detailed client records and provide proactive follow-up support throughout the travel journey.
We specialize in planning elevated and personalized travel experiences for discerning clients. Our team is collaborative and service-focused, with a flexible remote work environment and structured onboarding.
Customer-centric inbound and outbound communication that meets company quality standards
Investigation and verification of credit, employment, and financial information supporting mortgage underwriting
Management of incoming and pending supplement requests with attention to detail and turnaround time
Altisource drives innovation that powers the mortgage and real estate lifecycle. They foster an inclusive culture celebrating diverse voices and are committed to fair hiring.
Partner with customers to maximize platform value through AI adoption and measurable business outcomes.
Own a portfolio of enterprise accounts, driving retention, expansion, and executive engagement.
Leverage data and AI insights to proactively manage risks, opportunities, and customer success.
Outreach is the only complete agentic AI platform for revenue teams, founded in 2014. The company serves world-leading enterprises like Databricks, SAP, and Verizon, with a customer-first culture focused on AI-driven value.
Handle inbound calls from patients, attorneys, and insurance providers to resolve billing-related issues.
Communicate revenue cycle processes and insurance information clearly to ensure positive customer experiences.
Apply knowledge of healthcare insurance terminology and payer requirements to support accurate responses.
The company is a healthcare services organization that provides patient support and revenue cycle management services. It fosters a patient-focused, remote work culture with an emphasis on empathy and professionalism.
Oversee day-to-day pod workflow and serve as the primary escalation point for complex leave situations.
Collaborate with other Pod Leads to standardize operating cadences and identify areas for improvement.
Provide mentorship, feedback, and training to Leave Guides, fostering a positive team culture.
Sparrow is a high-tech, high-touch employee leave management solution that simplifies leave processes like family and medical leave. It is a diverse, highly talented, and supportive remote team that is hardworking, collaborative, smart, and humble.
Serve as strategic advisor and liaison between clients, insurance carriers, and TPAs for workers' compensation claims.
Monitor claims, advocate for investigation, and identify cost containment and fraud prevention opportunities.
Educate clients on claim processes, return-to-work strategies, and maintain compliance with state regulations.
Trucordia is an insurance brokerage built from successful businesses across the US, offering tools and solutions for clients. With over 5,000 team members in 200 offices, the company values caring, collaboration, and results-oriented culture.
Own the complete post-sale customer lifecycle, including onboarding, adoption, value reviews, and renewals.
Serve as a trusted advisor and advocate for customers, ensuring they maximize the value of the Vantage solution.
Engage with technical stakeholders like CTOs and DevOps professionals to drive adoption and address feedback.
Vantage builds a cloud cost transparency platform that helps developers and enterprises analyze, report, collaborate on, and optimize their cloud infrastructure costs. They are a high-output team of about 55 employees based in New York City, embracing a remote-friendly lifestyle and backed by top-tier investors.
Conducting first phone calls with new members to assess fit for Brightline services.
Scheduling appointments and ensuring member paperwork has been completed.
Supporting providers with administrative tasks and answering admin-related questions.
Brightline is a therapy and psychiatry practice delivering expert pediatric, teen, and parental mental health care to families and kids up to age 18. Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results and is backed by investors including Google Ventures and KKR.