Remote Customer service Jobs • CRM

The Contact Center Representative supports Shriners Children’s national 800 number and locations. They answer inbound domestic and international patient referral and general inquiry calls 24/7. Responsibilities include receiving patient referral requests, documenting patient information in Salesforce, determining the best location for patients, and routing general questions to appropriate departments.

As a licensed health insurance expert, you will support our members through their ICHRA journey, from enrollment through renewals, while playing a strategic role in scaling our service model through tooling and automation. The role involves identifying friction points in the member experience, proposing solutions, and helping us reduce manual support through smart design.

Deliver exceptional customer service to EQ Bank’s prospective customers by identifying their banking needs and providing accurate information and guidance. Field large volumes of inbound calls and chats and ensure best-in-class service standards. Strive to resolve customer issues and queries at first contact and escalate issues appropriately. Communicate effectively to build lasting customer relationships.

As a Customer Service Advisor you will be the first point of contact for customer inquiries, providing accurate, timely, complete, and consistent global customer support. You will handle telephone inquiries, email requests, and web-based inquiries from customers, ensuring the best possible customer experience and maintaining high levels of customer satisfaction.

We are seeking detail-oriented and enthusiastic individuals to join our team as Online Travel Booking Agents. In this role, you will assist clients with booking accommodations, flights, cruises, and vacation packages while offering personalized travel advice and outstanding service. If you love to travel, enjoy helping others, and want a flexible remote opportunity, this role is for you.

The Benefits Reporting Specialist ensures accurate insurance benefits reporting, supports customers in navigating financial and insurance-related questions, and contributes to process improvements through trend identification. This role involves extensive cross-team collaboration and direct interaction with Lingraphica’s customers.

We’re hiring a Senior Client Success Manager — a hands-on leader who will transform our client’s CS foundation into a repeatable engine for retention and expansion. You’ll own onboarding and renewals, proactively build processes, and implement systems that prevent churn and unlock new revenue. This role is focused on proactive success.

The Manager of Customer Support will oversee the day-to-day operations of the support team, ensuring customers receive timely and effective assistance. This role focuses on leading the team, optimizing workflows, and improving the overall customer experience. The ideal candidate is a hands-on manager with strong communication and problem-solving skills who enjoys coaching others and driving operational excellence.

You will drive retention and growth among new customers by working with a variety of startups and growing companies as they begin their journey with Close. You’ll connect directly with new customers (often Founders and CEOs!), acting as their Close consultant and setting them up for success on the platform. Your focus will be on proactively reaching out to new customers to book account reviews where you will help them build strong sales processes within Close and directly increase customer retention.

Serve as the primary contact for a portfolio of clients using HubSpot. Develop and maintain strong, long-term client relationships. Understand client business objectives and tailor HubSpot solutions to meet those needs. Guide clients through onboarding and ensure successful implementation of HubSpot tools. Provide ongoing support and training on HubSpot’s features and best practices. Identify opportunities for clients to optimize HubSpot use and drive business growth.