Conduct structured onboarding programs for new clients using the Apollo platform.
Serve as the primary point of contact for clients during onboarding, primarily in the EMEA region.
Explain Apollo’s capabilities, features, and integration options clearly and effectively.
INSIDEA is a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth.
Deliver exceptional service to existing and prospective policyholders via phone, email, and SMS - ensuring prompt, accurate, and personable support on every interaction.
Retain and grow customers by managing renewals, identifying at-risk accounts, and presenting competitive solutions that maintain coverage while reducing churn.
Drive revenue through consultative selling, quoting and binding additional lines of coverage or improved renewal options for existing customers using multiple carrier platforms.
Trellis rewrites the insurance experience from the inside out. They are the tech company behind Savvy, their licensed insurance agency, and they’re bringing clarity and ease to a space known for… the opposite. They're a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures.
Run the new kickoff call framework end-to-end with real customers.
Engage customers before it becomes a save conversation.
Identify patterns in what makes customers succeed and feed that back to the team.
Breakthrough helps private practice physical therapy and chiropractic owners fill their schedules, grow their businesses, and make a bigger impact in their communities. They are a small, focused team that ships fast, speaks directly, and measures what matters and have been coaching PTs for over 10 years.
Serve as the primary point of contact for administrative care support inquiries via phone, email, and chat.
Assist students with navigating online portals, activating care, scheduling appointments, and supporting their continuity of care process.
Collaborate with clinical providers, technical support, partner success and other internal teams to resolve complex issues and ensure seamless patient care.
Mantra Health is a digital mental health provider that partners with colleges and universities to offer comprehensive virtual mental health services. They support over 900,000 students across 125+ campuses and have raised over $34m from leading investors.
Serve a selected group of customers as part of a cross-functional account team
Guide the full-lifecycle customer journey with QAD solutions, from initial deal onward
Build trusted advisor relationships with executive sponsors and key stakeholders
QAD is building a world-class SaaS company. They are looking for talented individuals who want to join them on their mission to help solve relevant real-world problems in manufacturing and the supply chain. We are a virtual first company and your primary work experience will be virtual / working from your home.
Provide expert guidance to members on eyewear, lenses, and optical benefits across virtual and in-person settings.
Travel to client sites and open enrollment events to represent XP Health in person.
Manage end-to-end optical orders, including lens selection, order tracking, returns, and remakes.
XP Health aims to revolutionize vision care through cutting-edge technology. With over $50M in funding raised, including their Series B round in early 2024, they're positioned for exciting new challenges and impactful contributions to the healthcare landscape.
Provide high quality support via email and phone to property managers and parking customers.
Maintain a consistent, high-quality voice and tone aligned with company and brand standards.
Identify patterns, recurring issues, and gaps in our product or process, surface insights to the team.
Parkade aims to transform building parking management with their platform. They are a fast-growing, venture-backed startup, helping multifamily and commercial properties.
Proactively guide customers through their Buildout onboarding process, from project kick-off to successful graduation, ensuring a smooth transition between steps
Define project scope, goals and deliverables to ensure alignment with your customer and manage an efficient and timely setup
Establish ongoing communication with customers during their onboarding to train them how to utilize the product, and have technical discussions on how we can implement their business workflows or data into Buildout
Buildout is the AI deal engine for CRE brokerages, automating every step from first contact to commission. They are trusted by over 50,000 brokers and powers more profitable deals from lead to close, establishing their customer-centric brand as the go-to for commercial real estate brokers.
Facilitate the onboarding process for new clinics, ensuring a seamless experience with clear instructions.
Capture customer feedback to improve the onboarding process and overall experience.
Collaborate cross-functionally with internal teams, escalating issues, and updating customer education materials.
Strive Pharmacy offers personalized medicine through compounding, helping patients achieve better results. They focus on providing a better experience for each customer and clinic, aiming to disrupt healthcare positively by prioritizing personalized care and accessibility.
Provide troubleshooting support for conditioning and filtration products across multiple sales channels.
Ensure accurate and prompt resolution of issues by phone and email, escalating concerns internally.
Assist customers with the installation and setup of residential and commercial equipment.
Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. They are a $1.9 billion global company with about 5,000 employees and prize enriching and caring for all who work there through actions.