Remote Customer service Jobs β€’ CRM

88 results

Job listings

Customer Success Manager

LeafLink πŸŒΏπŸ”—πŸ€
$75,000–$100,000
USD/year
North America Unlimited PTO

LeafLink is seeking a Customer Success Manager to join their growing team. You will work directly with top customers on both the Brand and Retail side to guide our customers’ success on LeafLink through the adoption of our marketplace and financial service solutions. We’re looking for an experienced Customer Success Manager who has a consultative approach to customer engagement.

Lead Customer Implementation Consultant

Deputy πŸ‘₯πŸ’πŸ”‘

As a Lead Implementation Consultant, you will play a dual role β€” leading the end-to-end delivery of complex implementation projects for enterprise customers while also coaching and supporting a regional team of Implementation Consultants. You’ll provide technical and strategic guidance, serve as a trusted advisor to customers, and foster a high-performing, collaborative team culture.

Customer Support Agent

Ben 🏒🀝🌍
$15,000–$24,000
USD/year
US 4w PTO

As a Customer Support Agent at Ben, you’ll deliver world-class service to users, be the voice of the product, and support customers through technical and product-related challenges with empathy and efficiency. This role resolves complex customer issues in a fast-paced SaaS environment, requiring deep technical expertise and strong analytical skills.

Technical Support Specialist

GoGuardian πŸ“šπŸ’‘πŸ‘©
$49,920–$49,920
USD/year

This position is focused on expertly handling all of our customer support requests; admins and teachers have questions or run into technical issues, and you’ll be there to help through email, chat or phone calls. You’ll collaborate with members of your team and colleagues across the company to ensure consistency, delightful, and helpful support is delivered to every user every day.

New Customer Experience Specialist (Non-USA)

Clipboard Health πŸ₯πŸ€πŸ“ˆ

The Worker Operations team owns every part of the worker journey and looking for experienced customer support professionals who want to solve hard problems, build deep operational knowledge, and eventually lead teams of their own. Shifts are assigned based on business needs and the shifts consists of 5 days within a 7 day cycle, with both Saturday AND Sunday availability required to support our peak times. Must be fluent in English, both written and spoken.

Customer Service Specialist I

Genea β˜πŸ’πŸ’‘

The Customer Service Specialist I is responsible for the management of all level 1 support calls (as applicable), emails, tickets, and chats by resolving customer issues, documenting them in the company CRM, and taking the appropriate follow up steps with the customer’s Account Manager. They will interact directly with customers via phone (as applicable), email, and chat to ensure 100% satisfaction with the product and service. Additionally, they will take on level II support tasks where applicable, including monthly billing tasks, accounting file reviews/adjustments/uploads, and other billing related tasks.

New Customer Happiness Specialist I

MyFitnessPal πŸ’ͺπŸ₯—πŸŽ
$38,528–$58,000
USD/year

Provide best in class customer support, follow outlined team workflows and learn basic troubleshooting, and address tech support and other customer concerns via email. This includes triaging as needed and being familiar with current/known issues. Aim to average 80+ cases per 8 hour day, test features in development via Beta channels, and provide feedback.