Remote Customer service Jobs · CRM

Help troubleshoot problems for customer accounts and other account related issues, offering comprehensive trading and campaign information. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Demonstrate an in-depth understanding of products, functions, features and benefits. Assist with users via live chats, ensuring prompt and accurate responses. Identifying enquiries, escalating accordingly and resolving enquiries, conduct, collaboratively with relevant teams. Manage institutional Telegram chats, providing high-quality support to institutional clients.

Build an excellent customer experience for thousands of Comply customers as a Scale Customer Success Manager. Support the build of programs, content and experience that drive adoption and value for our customers. Manage a higher volume of customer using a team-based approach and leverage data-driven programs to support customers, drive adoption, and deepen value realization.

Pismo is seeking a transformative leader to build and scale a Client Success function for the EMEA region, owning the entire client experience and leading a team of Client Success Partners. Responsibilities include enhancing the post-onboarding experience, leading value mapping sessions, accelerating operational uplift strategy, deepening a data-driven culture, and serving as a senior point of contact for critical client situations.

The Customer Service Retention Agent plays a key role in ensuring customer satisfaction and loyalty by handling post-purchase support interactions and proactively addressing concerns. This role focuses on calls, chat, and email support, serving as a trusted advisor to customers on their hair regrowth journey.

We are looking for a talented Customer Support Specialist to help us deliver an outstanding customer experience. Your primary role will be to focus on ensuring our customers are 100% happy and that their issues and faults are resolved quickly and professionally. We want an individual that is going to come in and make a difference from day one and help us achieve our goal of building the best support team possible.

Mirantis is seeking a Service Delivery Manager to help customers unlock the full potential of our solution, including Mirantis Container Cloud, Mirantis Kubernetes Engine, Mirantis Secure Registry, and Mirantis Container Runtime. As a Service Delivery Manager (SDM), you will act as a trusted adviser to our clients, ensuring they get the most out of our industry-leading solution. A SDM must have a strong understanding of our Customer’s business objectives and the ability to identify and articulate how our solution supports achievement of the Customer’s strategic business goals.

Establish strong relationships with customers in a scalable way, ensuring they successfully adopt n8n and are positioned to grow with us year after year, combining hands-on customer work with building scalable processes and automations that help us deliver an outstanding customer experience.

Enhance sales and profitability by collaborating closely with top-tier growers. Achieve the established sales and market share targets set in the district's comprehensive sales and marketing plan, while following both company and corporate policies and strategies. Focus on Elite Grower clients identified as "Grow and Get" and implement annual business activity plans with selected top-tier growers in cooperation with preferred retail partners using a Customer Link approach.

Lead the strategic execution of customer engagement and retention initiatives while overseeing a growing team of customer-facing professionals. Serve as a key leader within the organization, aligning closely with Sales, Operations, and Product teams to deliver outstanding customer experiences, drive market expansion, and support long-term growth across multiple territories. Focus will be on optimizing client satisfaction.

Comply is seeking a polished, passionate, and empathetic Customer Support Representative to join our dynamic team and elevate our highly-rated customer support services. You will act as a liaison between Technical Support and Product Teams, advocating for client needs, managing client account activation implementations to meet deadlines, and gather customer feedback to improve processes. The candidate must have a "How Can I Help" mindset.