Own and manage customer relationships to showcase the value of Greenhouse.
Serve as a trusted advisor, advocating internally for customer needs.
Team up with Implementation Strategists to ensure successful launch of new customers.
Greenhouse's mission is to make every company great at hiring. They are a remote-first company with shared office spaces and optional co-working spaces, offering a performance review program, bonus structure, and employee resource groups.
Owns the entire customer journey from onboarding to value realization to value expansion, measuring specific metrics.
Acts as the ‘voice of the customer’ inside the company and becomes a trusted advisor on cyber risk.
Becomes a SAFE platform expert, helps customers become self-sufficient, and ensures alignment with best practices.
SAFE Security is building CyberAGI — a system of intelligence that autonomously predicts, detects, and remediates threats. They empower individuals and teams with freedom and responsibility, operating with radical transparency and a commitment to continuous learning.
Build and strengthen relationships with both new and existing customers across the full lifecycle.
Help define and evolve customer success playbooks for customers in our Pro Sports + Entertainment vertical.
Approach customer interactions with a consultative mindset, providing strategic guidance during communications, questions, and meetings.
Attentive is an AI marketing platform for 1:1 personalization redefining the way brands and people connect. They combine technology with human expertise to build authentic customer relationships. Attentive has a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, and has been consistently recognized for its performance and culture.
Initially reporting to the VP of Sales, partner closely with Sales and Product teams to ensure customer success goals align with business objectives.
Lead the design and execution of customer success strategies that enhance user adoption, engagement, and retention across the customer lifecycle.
Drive customer value realization by implementing programs that increase product usage, customer satisfaction, and lifetime value.
SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls and follow-ups in real time. They enable businesses to automate and scale their sales, improving efficiency and driving higher conversion rates.
The Associate Customer Success Manager builds strong relationships with customers and delivers solutions in a one-to-many model. They identify customer needs and coordinate internally to ensure timely solutions are delivered. In this role, you will assist new OSV customers through the readiness process for Workday services.
OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services.
Build strong, trusted relationships with customers. Guide customers through every stage of their Webflow journey. Lead account strategy and drive adoption and impact.
At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and creativity.
Analyze support trends and customer usage patterns to identify optimization opportunities.
Develop proactive solutions and recommendations to prevent recurring issues.
Create customer-specific guidance and best practices to improve system utilization and ROI.
Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide.
Drive Synthesia’s future growth by building relationships with clients and turning them into happy users. Educate clients on a totally new way to create video content. Work closely with sales to create a cohesive onboarding experience for new users.
Synthesia is an AI video communications platform that simplifies the entire video production process, making it easy for everyone to create and share videos.