Lead, coach, and develop a team of Customer Success Engineers to deliver measurable customer outcomes across Veeam Data Platform.
Drive scalable technical capability in data resilience, disaster recovery, cloud platforms, and automation.
Partner with Sales, Renewals, Product, and Support to align customer success activities with account strategy and revenue priorities.
Veeam is the Data and AI Trust Company, specializing in data resilience and data security posture management. Headquartered in Seattle with offices in 30+ countries, Veeam protects over 550,000 customers worldwide and fosters a culture of growth, learning, and impact.
Understand and document client goals, KPIs, and business outcomes in collaboration with sales.
Create and maintain success plans to track progress against client goals and provide strategic guidance.
Partner with Campaign Operations to ensure client campaigns are run successfully, accurately, and on time.
Madison Logic uses data-driven insights to help B2B marketers align decision-makers and accelerate growth. The global team values accountability, teamwork, respect, integrity, and innovation.
Act as trusted advisor driving customer success from onboarding through expansion.
Build strong relationships with technical and senior stakeholders, translating technology into business outcomes.
Collaborate cross-functionally to expand adoption and monitor customer health using data insights.
The hiring company provides advanced telemetry and observability solutions, helping organizations manage and route data effectively. It operates as a remote-first, inclusive organization with a globally distributed team.
Deliver high-impact presentations and technical workshops for professional soccer clubs and industry events.
Onboard and train clubs on Catapult's integrated video, GPS, and Hub ecosystem.
Act as a strategic consultant to drive retention, expansion, and product alignment.
We are a sports technology company empowering professional teams with health, performance, video, and AI insights. With over 5,000+ teams worldwide and a workforce spanning 32 countries, we foster a high-performance, growth-minded culture.
Manage day-to-day client operations and requests, serving as a responsive point of contact for routine questions.
Help execute Bridg's client engagement model, including onboarding tasks, status updates, and recurring client touchpoints.
Monitor client usage, prepare reporting and materials, and collaborate cross-functionally to resolve client issues.
PAR Technology is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. Its Bridg division offers an enterprise identity resolution and data platform, with a collaborative 'Better Together' culture.
Lead a global team of 100+ across the US, India, UK, Mexico & Brazil to transform customer interactions into a data-driven engine for retention and growth.
Drive AI-first operational models, automating workflows and personalizing customer engagement at scale.
Own Net Retention Rate, NPS, and CSAT metrics while bridging customer insights with product roadmaps.
JumpCloud is an AI-powered unified IT management platform that secures the modern workforce through identity, device, and access management. The company has teams in 15+ countries and a remote-first culture that values connection and innovative thinking.
Drive adoption of SOCi's AI agents, moving customers from manual workflows to autonomous execution.
Accelerate time-to-value through discovery sessions, workshops, webinars, and value reviews.
Collaborate with CS, Product, and Sales to remove friction and build adoption playbooks.
SOCi is the leader in AI-powered marketing solutions for multi-location businesses, using its proprietary Genius AI and agents to automate local marketing. Trusted by nearly 1,000 top brands, SOCi has a passionate, collaborative global team working remotely in a fast-paced agile culture.
Own the post-onboarding customer relationship, guiding customers toward long-term success with the Boulevard platform.
Run structured check-ins, business reviews, and account planning for a Mid-Market book of business.
Identify opportunities to boost product adoption and drive upsell/cross-sell within your book.
Boulevard provides a client experience platform for appointment-based, self-care businesses. Our team values curiosity, experimentation, and diversity, and we believe in equal opportunity for all.
Own complex customer finance escalations end-to-end, coordinating cross-functional teams and executive communications.
Drive systemic improvements by analyzing escalation themes, leading process improvements, and coaching frontline teams.
Champion Samsara's cultural principles and measure success through reduced resolution time, improved CSAT, and SLA adherence.
Samsara provides a Connected Operations Cloud platform that helps physical operations industries harness IoT data for safety, efficiency, and sustainability. It is a recently public company with a high-growth, customer-centric culture and a focus on long-term impact.
Drive customer onboarding, training, and adoption for SaaS platforms Kanga and Education Modified.
Act as a strategic advisor to develop success plans and KPIs that maximize platform effectiveness and retention.
Partner with Implementation, Sales, and Analytics to measure customer health and ensure measurable outcomes.
Presence is the leading provider of teletherapy solutions for children with diverse needs, connecting therapists to K-12 school districts nationwide. With over 2,000 clinicians and 8 million sessions delivered, Presence is a remote-first company that values collaboration, cameras-on engagement, and meaningful connections.