As an Associate Conversational Consultant at Glia, you will assist new and post-launch Financial Institution clients in optimizing their conversational experiences using Glia's platform, addressing challenges, shaping customer experiences, and fostering partnerships. You will review websites, configure virtual assistant responses, guide clients, and collaborate with Glia's product and engineering teams.

The Senior Customer Success Manager will partner with our clients to optimize the implementation and adoption of Traackr and enable teams to succeed with their influencer program goals; delivering a best-in-class experience for every single client and making customers real fans of the technology.

This Customer Success role requires a professional to work closely with the leadership team to ensure customer deployments are successful and customers maintain high satisfaction and retention by account management, creative problem-solving, and interdepartmental collaboration.

As an Industry Customer Success Manager, you will build and maintain strong B2B relationships with our SMB clients, driving retention, expansion, and user engagement. You will collaborate closely with BioRender users to ensure they have the best possible experience. Bring your customer curiosity and continuous improvement approach.

As a Customer Success Manager, you will work closely with BioRender’s industry clients, focusing on customer satisfaction, retention, advocacy, and revenue growth by engaging with clients, onboarding new users, identifying client needs, and developing customer advocates.

Manage the full lifecycle for existing customers within EasyLlama’s Mid Market customer base by ensuring customers are properly onboarded & getting maximum value, leverage analytical skills to dissect customer data & translate insights, & build relationships to mitigate churn. Collaborate with cross-functional teams and advocate for customers.

In this role, you will own the full customer lifecycle for a dedicated book of business, serving as the primary point of contact, delivering a high-touch, consultative experience that drives product adoption, customer value, and long-term retention, while acting as a trusted restaurant consultant.

The Customer Success Manager (CSM) serves as a trusted advisor and advocate for clients, ensuring they achieve their goals with our solutions by fostering strong client relationships and driving product adoption. You will collaborate with cross-functional teams to address client needs, resolve issues, and identify opportunities for growth, ensuring long-term satisfaction and retention.

As an Ashby Contract Manager for High Touch accounts, you will play a key role in supporting our revenue function and customer satisfaction with customers ranging in size from 100-500 employees. You will manage customer renewals and advanced contract questions, and will collaborate closely with a number of internal teams.

We are looking for a top Customer Success Manager to join our SMB team and help Cobalt's customers build and grow successful security testing programs. This role focuses on increasing adoption, ensuring retention, driving increased growth and satisfaction for assigned clients, while acting as the voice of the customer internally.