The Onboarding Specialist I role is integral in establishing and maintaining relationships with clients through their onboarding process. You will communicate directly with clients, through phone, video conferencing and email deliver a successful onboarding experience. You will work closely with our Cybersecurity and Product teams to ensure a flawless experience with BlackCloak.

We are looking for a self motivated and passionate Customer Support Specialist for the Uplisting team to help juggle our 1000s of customers, keeping them as happy as they can possibly be and empowering them to succeed. Follow customer lifecycle processes and policies to support customer success and business growth throughout the customer journey.

As a Client Support Specialist, you'll be the first line of defense in resolving issues and addressing inquiries from customers. Your role involves responding to incoming communications, documenting interactions in case management systems, and updating clients on ongoing resolutions. You'll resolve client inquiries directly or escalate them to other departments if necessary.

This is a full-time remote position for a Customer Service Specialist at SnappyCX. The Customer Service Specialist will be responsible for handling customer inquiries and issues, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service experiences on a daily basis.

Provide customer support for MoonPay customers across multiple channels (email, chat, voice, social). Meet performance KPIs including NPS, CSAT, QA, and productivity. Partner with internal MoonPay teams to resolve escalations and other business tasks. Identify and provide solutions for customer experience opportunities.

Work with customers experiencing financial difficulty and struggling to make their contractual payments. Interact with customers to understand their circumstances to ensure we can offer a solution which is both affordable and sustainable and meets their individual needs.

We’re looking for a Customer Support Representative, based remotely in Argentina or Colombia , to join our fast-growing multinational team. This role offers a clear path for professional development and you will directly impact delivering best-in-class customer experience across multiple regions.

Givebutter is looking for a Phone Support Specialist to support the fundraising efforts of a large and diverse group of NPOs. The primary responsibility of this role will be responding to inquiries from current users via phone, guiding them through their questions, and providing clear, friendly, and helpful support. This is a direct-hire, permanent, remote position.

Drive us towards a consistent and high quality customer experience leading a team of Hims&Hers internal support Supervisors and Agents. This role requires excellence in high output operations coupled with a superb customer touch and is pivotal in driving customer satisfaction and fostering a culture of excellence within the team.

In this role, you will provide exceptional support for the Dropbox ecosystem, using tools like Slack, Jira, Zendesk, and Zoom. You will deliver technical support for Dropbox products, achieve expert knowledge, meet KPI targets, and provide solutions to customers. Communicate issues internally, document recurring problems, and maintain confidentiality.