Remote Customer service Jobs

Build an excellent customer experience for thousands of Comply customers as a Scale Customer Success Manager. Support the build of programs, content and experience that drive adoption and value for our customers. Manage a higher volume of customer using a team-based approach and leverage data-driven programs to support customers, drive adoption, and deepen value realization.

Whippy is seeking a highly organized, relationship-driven Customer Success Manager to onboard, retain, and grow our customers. As a product expert and trusted advisor, your primary focus will be ensuring customers successfully adopt Whippy and maximize their results. This is a high-impact, proactive, and customer-facing role where you will run structured check-ins, drive product adoption, surface strategic recommendations, help customers optimize workflows, and uncover expansion opportunities.

The Client Success Manager (CSM) ensures organizations are actively engaged, realizing value, and experiencing a smooth deployment of Big Health’s FDA-cleared treatments at scale. Accountable for renewal, expansion, and measurable clinical and financial outcomes across a strategic portfolio of customers, while contributing to the organization and refinement of internal processes. Requires an individual who is able to communicate simplicity in complex environments and build excellent client relationships.

Join Destination Knot as a Remote Vacation Planning Advisor where you’ll match clients with dream destinations, book accommodations, and deliver white-glove service from start to finish. Guide clients in booking custom vacation packages, recommend top-rated hotels, activities, and travel enhancements. You will also handle client communication with professionalism and enthusiasm and stay up to date on seasonal travel trends and industry updates.

The Implementation team is pivotal to Aiwyn's success, delivering a great experience to customers and vendors by onboarding and educating firms on using our software modules, advising on best operational practices, and providing a transparent, supported experience as they go-live. This role involves managing the Implementation process, acting as the primary lead for interfacing with customers, configuring their system, training firms, and testing data flowing through our software.

Own the post-sale client journey, manage communication, and ensure every household receives a seamless, high-quality service. This position requires someone who handles demanding households calmly, communicates clearly, likes fast-paced work, and can manage multiple clients. You'll work alongside the Nutrition & Chef Manager, Operations, and Founders to onboard new clients, manage daily communication, and coordinate with various teams to keep each client’s service running smoothly.

Serve as the primary point of contact for a portfolio of Acumatica customers, ensuring their success and satisfaction throughout the customer lifecycle. Drive adoption of Acumatica solutions, helping customers achieve their business goals and maximize ROI. Achieve world-class NPS/CSAT scores, retention, churn and contraction mitigation, renewals, and expansion goals via effective and proactive account management.

You’ll be a key player in keeping users informed, supported, and engaged, helping new users navigate self-custody and seasoned degens troubleshoot the edge cases with empathy, precision, and clarity. Your role will have a wider impact as you feed insights back to the product team, contribute to the knowledge base, and collaborate cross-functionally with other teams across the company.

Brainwonders is looking for a dynamic and motivated Counsellor Outreach Intern to build and maintain relationships with school and independent counsellors across India. This role involves strategic communication, outreach, and engagement with educational professionals to make Brainwonders’ assessments and services known to schools and institutions.

We are looking for a passionate and proactive Customer Success Manager (CSM) to join our dynamic Source-to-Contract (S2C) Customer Experience team. In this role, you will be the trusted advisor to our S2C customers, driving satisfaction, adoption, and long-term value realization from our Source-to-Contract solution. You’ll work closely with clients across various industries, helping them achieve their business goals through strategic advice, best-practice guidance, and a deep understanding of their needs.