Remote Customer service Jobs

Job listings

  • Drive End-to-End Implementation: Own the technical and operational setup for our customers.
  • Configure Workflows & Templates: Translate firm Standard Operating Procedures into EvenUp by setting up Smart Workflows, task plans, and document templates.
  • Write & Iterate AI Prompts: Draft, test, and refine prompts, exercising strong judgment on quality thresholds for v1 launches.

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. They are one of the fastest-growing vertical SaaS companies and backed by top VCs.

  • Respond to inquiries about YMCA information, membership, childcare, and programs.
  • Process transaction requests in YMCA association-specific operating systems.
  • Assist with YMCA program entry and maintenance within association-specific operating systems.

YMCA of the USA (Y-USA) provides various programs and services focused on youth development, healthy living, and social responsibility. They embrace a remote-first working environment, with most employees working remotely from a home office within the continental United States.

  • Provides professional quality sales and service for customer and prospect inquiries, issues and requests.
  • Achieves sales targets with a focus on relevant investment products.
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.

BMO Financial Group is driven by a shared purpose: Boldly Grow the Good in business and life. As the 8th largest bank in North America by assets, it provides personal and commercial banking, wealth management and investment services to more than 12 million customers.

US Canada 8w maternity 8w paternity

  • Partner directly with Small Business and Mid-Market customers to support their recruiting operations.
  • Make it easy for customers to love GoodTime and make our customers feel heard and taken care of!
  • Drive product adoption by building exceptional relationships and intimately understanding our customer’s processes.

GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Built for scale, their platform handles the complexity others can’t. Their Culture of Entrepreneurship is built on three pillars; autonomy, accountability, and collaboration.

  • Collaborate with core team members and department heads to navigate customers' needs and deliver optimal results.
  • Interact with customers, building strong relationships, and practicing customer advocacy.
  • Eager to learn, strives for excellence, and is committed to building a long-term career.

Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

$55,000–$85,000/yr

  • Run the new kickoff call framework end-to-end with real customers.
  • Engage customers before it becomes a save conversation.
  • Identify patterns in what makes customers succeed and feed that back to the team.

Breakthrough helps private practice physical therapy and chiropractic owners fill their schedules, grow their businesses, and make a bigger impact in their communities. They are a small, focused team that ships fast, speaks directly, and measures what matters and have been coaching PTs for over 10 years.

$54,000–$69,000/yr
US Unlimited PTO

  • Manage a high volume of chat and email support inquiries with empathy, clarity, and speed.
  • Host live Zoom and phone sessions for platform walkthroughs, setup assistance, troubleshooting, and high-stakes seasonal events.
  • Guide clients through dashboard navigation, campaign setup, and complex feature usage.

Snappy is an all-in-one gifting company that helps spread joy and gratitude through gifting solutions for businesses and individuals. The company has received several awards for its workplace culture and is a trusted gifting and swag partner to over 43% of Fortune 100 companies.

Canada 3w PTO

  • Support clinic staff in adopting web-based electronic medical records.
  • Ensure successful implementation tailored to each clinic's unique needs.
  • Contribute to the onboarding team to enhance clinical processes.

MEDFAR Clinical Solutions, founded in 2010, focuses on improving healthcare through technology. They offer a unique healthcare management solution, MYLE, for clinics, replacing outdated processes with technological alternatives and are committed to excellence in healthcare worldwide.

  • Responding to guests’ inquiries regarding room reservations, availability, and general questions about accommodations, pricing, and special offers.
  • Assisting and ensuring effective guest challenge resolution.
  • Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.

Located on 12,000 acres in the heart of Virginia’s Blue Ridge Mountains, The Lodge at Primland, Auberge Collection is a majestic year-round mountain retreat with myriad outdoor adventure experiences. Guests can revel in the refined authenticity and natural beauty of the property, while enjoying luxury accommodations including cottages with sweeping vistas, Tree House suites, and a variety of rooms and suites located in the main Lodge.

  • Develop a strong understanding of Flywire's products and policies to provide solutions.
  • Handle client questions via various channels with speed and professionalism.
  • Solve complex payment problems using software tools and collaborating with team members.

Flywire is a global payments enablement and software company that aims to deliver complex payments. They have over 1,200 global FlyMates, representing more than 40 nationalities, and have 12 offices world-wide.