Remote Customer service Jobs

Job listings

  • Write, edit, and proofread executive-level communications products for VHA senior leadership.
  • Develop educational materials and digital assets that promote awareness of suicide prevention initiatives.
  • Ensure all materials adhere to VA branding guidelines, Section 508 accessibility, and plain language principles.

Artemis supports the Veterans Health Administration (VHA) in public and mental health communications. The company operates with a focus on government contracts and employs a team of professionals dedicated to providing superior service.

US 4w PTO

  • Assist members in fraud recovery and write comprehensive reports for management to mitigate losses.
  • Monitor fraud software like Verafin for compliance, including filing Suspicious Activity Reports (SAR).
  • Collaborate with departments, financial institutions, and law enforcement to resolve suspicious activity.

Connexus Credit Union is a member-focused cooperative serving members across all 50 states, returning profits through high yields and competitive rates. As a remote-first employer with most employees in the upper Midwest, we foster collaboration and high performance, holistically caring for employees to thrive personally and professionally.

  • Responds to high-volume calls and schedules complex patient appointments across multiple disciplines and locations.
  • Performs patient registration, insurance verification, and manages appointment requests using Epic EMR and other systems.
  • Trains new employees on scheduling protocols and builds trusting relationships with providers and clinical teams.

The University of Kansas Health System is a premier academic medical center in Kansas City, specializing in complex care and diagnosis. It is a large organization driven by collaboration among physicians, nurses, and researchers to provide life-changing treatments.

  • Serve as first point of contact for members, resolving questions and coordinating transportation services.
  • Document interactions, schedule reservations, and refer unresolved grievances to appropriate departments.
  • Support a 24/7/365 contact center environment, including nights, weekends, and holidays.

Modivcare leads the transformation to better connect people with care, facilitating non-emergency medical transportation and personal and home care to improve access and outcomes. They serve the most underserved and value team members with a comprehensive benefits package.

  • Serve as the primary post-implementation relationship owner for a portfolio of Microvellum and INNERGY Engineering customers.
  • Drive customer adoption through strategic business reviews, success planning, and proactive engagement.
  • Partner with Technical Support and Professional Services to coordinate issue resolution and advocate for customer needs.

INNERGY is transforming the woodworking industry with purpose-built, cloud-based ERP software designed exclusively for custom manufacturers. Founded in 2016, we are a globally distributed team of 200+ professionals united by deep software expertise and a shared passion for solving meaningful, real-world problems.

  • Deliver exceptional technical support to customers via phone and email, ensuring timely resolution of inquiries.
  • Build trusted relationships with customers by providing friendly, knowledgeable, and solution-focused support.
  • Troubleshoot software issues and guide customers through best practices to maximize platform usage.

BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, the company has been headquartered in Sherwood Park, Alberta, and is growing, with an employee-owned culture through its ESOP.

  • Support customers by resolving complex questions and investigating issues.
  • Analyze customer interactions and operational data to identify improvement opportunities.
  • Collaborate with cross-functional teams to improve customer outcomes and drive process enhancements.

This is an opportunity to join a customer-focused team within a fast-growing digital financial services environment. The role provides a supportive environment focused on professional growth, flexibility, and employee wellbeing.

$140,000–$195,000/yr

  • Lead, coach, and develop a team of Technical Account Management leaders supporting mid-market to enterprise accounts across AMER, building a high-accountability operating rhythm with clear goals and KPIs.
  • Use customer health signals, adoption data, and renewal timing to prioritize team efforts, intervene early, and drive consistent, high-quality customer engagement across onboarding, adoption, expansion, and renewal.
  • Partner with Sales, Professional Services, Product, and other cross-functional teams to deliver a seamless customer experience, act as the voice of the customer internally, and build AI-driven workflows to scale team impact.

ClickUp builds an all-in-one productivity platform that unifies tasks, docs, chat, AI, and workflows to help teams move faster with less friction. It is an AI-native company with a global team, fostering a culture of ambition, grit, and passion for improving how people work.

  • Own the post-sale customer relationship, driving product adoption, satisfaction, and retention across the full customer lifecycle.
  • Guide customers from onboarding through renewal, expanding feature usage and identifying growth opportunities.
  • Advocate for customers by gathering feedback and collaborating with sales, support, and product teams.

momoGood is an AI-native platform that redefines modern giving, helping nonprofits, companies, and political organizations turn frictionless giving into lasting engagement. The company has helped raise over $1.7 billion worldwide and focuses on building a deliberate, impact-driven team and culture.

  • Initiate and handle outbound and inbound calls to set appointments and conduct interviews with prospective learners, guiding them through the Discover, Commit, Start Application journey.
  • Provide daily activity reports, generate leads through referrals, and maintain accurate records in the learner management system while ensuring compliance with accreditation standards.
  • Review applicant documentation and eLearn assessments to determine suitability for admission, collaborating with other functions to deliver high-quality enrollment support.

Nightingale Education Group is a healthcare education institution focused on higher learning in healthcare professions, using a blended-distance learning platform to transform rural health landscapes. The company has graduated nearly 5,000 nurses and fosters a community built around shared purpose and professional development.