As a Customer Success Manager, your role is vital in maintaining the satisfaction and success of our customers as they leverage the power of our flagship product, NodeZero. This position requires a background in cybersecurity, a customer-first mindset, and a talent for fostering strong relationships.

As a customer service representative, you will answer calls and assist business customers of the largest telecommunications company in Canada in connection with their mobility services. This is the perfect position for a friendly person who likes to help others. Working from Monday to Friday in the comfort of your home.

As the Managing Director, Client Success, you will be a senior leader within Franklin Covey’s Education Division, responsible for driving strategic initiatives to ensure K-12 clients achieve measurable outcomes with FranklinCovey solutions. This role involves transforming and leading an Education Success team to develop client relationships and exceed revenue targets.

You will drive customer retention by ensuring smooth onboarding and continued success with the Clarifai platform through white-glove support and fostering customer loyalty. By identifying product gaps and relay feedback to Product and Engineering teams, you will provide strategic guidance, reduce churn, and increase renewals. Additionally, you will promote AI adoption.

Answer calls and help the business clientele of Canada’s largest telecommunications company with their mobility services. This is the ideal role for someone with a friendly nature who enjoys helping out others. Work from the comfort of your home and enjoy a week days only work schedule.

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures.

Provide customer support for MoonPay customers across multiple channels (email, chat, voice, social). Meet performance KPIs including NPS, CSAT, QA, and productivity. Partner with internal MoonPay teams to resolve escalations and other business tasks. Identify and provide solutions for customer experience opportunities.

Provide outstanding customer service to individuals navigating the application and enrollment processes for public and private schools, supporting customers across multiple communication channels, including phone, chat, email, and SMS. Adapt to varying workloads and assist customers wherever demand is highest, managing high volumes of work with professionalism and efficiency.

Responsible for supporting a successful UK rental operation, you will negotiate with individuals, insurance companies, corporate customers and credit card companies. Daily tasks include maintaining accounts, interpreting loss data, recovering credit hire invoices, and liaising with third party insurers and solicitors.

The Agent Enablement & Vendor Operations Specialist supports agent performance, manages vendor relationships, handles complex escalations, and optimizes operational workflows to drive efficiency and service excellence, ensuring BPO partners meet key performance metrics and customer experiences are continually improved.