Takes incoming calls from customers concerning post purchase related issues or concerns.
Displays professional, courteous demeanor when handling customer calls.
Provides prompt, efficient service for all customer inquiries.
Turn5 is a large and fast-growing e-commerce retailer in the Greater Philadelphia area. Best known for award-winning e-commerce platforms, they engage muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences.
Advise and enroll applicants into programs beneficial to their career objectives.
Build relationships with prospective students through phone and email communications.
Maintain a strong understanding of programs, enrollment processes, and requirements.
West Coast University educates students seeking healthcare careers and guides them through their transformational journey from student to caregiver. Their associates share a deep commitment to teamwork, collegiality, transparency, and a student-centric approach, creating a solution-oriented culture that supports professional growth.
Lead strategic initiatives across Customer Success, Sales, Engineering, Product, and Support teams.
Develop OEM partner onboarding and value delivery assets for the customer journey.
Create business review frameworks and executive success summaries.
Prophecy is the leader in AI-native data preparation and analysis, revolutionizing how enterprises turn data chaos into insights. They are a fast-growing company building the next data revolution where AI agents and humans work together to transform data and ship trusted insights.
Ensure smooth daily operation via telephone and email support.
Support drivers and passengers, resolving their questions and concerns.
Focus on customer satisfaction and timely issue resolution.
Via is using technology to transform transportation around the world, aiming to change daily commutes and reduce environmental impact. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.
Answer incoming calls, schedule appointments in Service Titan, and dispatch technicians as needed.
Handle customer calls professionally and correspond with other team members.
Maintain detailed and accurate customer records in the CRM system.
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. They are a people-centered agency with a passion for leaving every person and business in a better position than they found them.
Providing best-in-class customer care by resolving escalated customer concerns in real-time.
Effectively managing customer objections and offering knowledgeable product support.
Taking initiative and ownership over the customer experience and facilitating smooth resolutions.
Resident creates a house of brands that focuses on quality materials, timeless style, and comfort. Since its founding in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America.
Be the face of Insider One to our clients and the bridge between their needs and our technology.
Help clients understand their needs and ensure they utilize our technology to its fullest.
Develop and maintain key account plans to boost the value we provide to our client's organization.
Insider One is a platform that delivers marketing and customer engagement solutions. They have 1,500+ team members across 30+ offices and are backed by investors like Sequoia Capital and trusted by 2000+ customers including Samsung and Nike.
Serve as a strategic partner for dealerships, ensuring the successful adoption and long-term growth of the Mobile Service program.
Provide hands-on launch support, ongoing training, and real-time troubleshooting.
Work closely with the field team and the MSX BDC to ensure an excellent experience for both the dealer and the end customer.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. They design and deliver tailored, sustainable, and innovative solutions and services that help their clients optimize their operations and captivate their customers.
Own customer retention and growth: Secure renewals and identify opportunities for expansion and referral-based cross-sells within assigned accounts.
Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions by developing success plans, sharing best practices, and leading data-driven business reviews.
Build trusted relationships: Engage stakeholders across all levels of the institution—from administrators and faculty to executive leadership—to strengthen advocacy and partnership.
Turnitin partners with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking. They have over 16,000 academic institutions as partners and have a remote-first culture that empowers people to work with purpose.