The Customer Success Manager (CSM) cultivates and maintains strong relationships within assigned accounts; ensuring high levels of customer satisfaction and recognition of ROI that lead to strong renewals and growth opportunities. You will support executive decision makers, monitor account health, and drive retention and expansion through business value reviews.
As a Customer Support Engineer, you'll be a key individual contributor within our new Customer Engineering function, responsible for providing technical support, troubleshooting complex issues, and directly supporting our enterprise clients. This is a great fit for someone with a proactive attitude who is keen to learn and apply new technologies to improve our support processes.
Our Personal Shopper team is dedicated to building meaningful relationships with Hanna customers, serving as trusted advisors with personalized advice on products, fabrics, sizing, and trends. In this role, you will process orders and create tailored experiences by being creative, organized, and possessing excellent communication skills.
You’re someone who’s upbeat, compassionate, and great at getting things done—while still making people (and pups!) feel genuinely cared for. You’ve got a love for dogs and a knack for clear, friendly communication. If you’re someone who can juggle tasks, solve problems, and make customers feel like they’re in the best hands, we’d love to hear from you!
The Customer Loyalty Representative is responsible for supporting the business organization to ensure exceptional sales performance in high-risk customers by fighting customer churn. The mission is to retain and grow customers alongside sales organization. The role will report directly to the Customer Loyalty Manager.
We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.
Be the technical champion behind Sprinto’s exceptional customer experience by solving challenging technical issues, supporting seamless integrations and APIs, and directly impacting customer success every day.
We are looking for dedicated professionals to join our client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. You will have mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role.
As a Customer Success Business Partner, you're responsible for the successful deployment, user adoption, and ongoing health of our customers and their Anaplan solutions. As the primary contact, you will collaborate with Partners and Professional Services to ensure smooth implementation, high ROI, and long-term success.
The Strategic Customer Success Manager works closely with Samsara’s largest Fleet customers to understand their unique challenges, advising on how to leverage Samsara for their needs, and becoming their long-term strategic partner. This role is cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product.