Deliver a delightful healthcare experience through exceptional customer service for new and existing members.
Engage with members via phone, email, text, and chat to resolve questions about appointments, prescriptions, lab work, and other aspects of their Vitable plan.
Identify and coordinate external resources for members who need services beyond Vitable’s scope of care.
Vitable Health is a healthcare company revolutionizing primary care for underserved Americans by making high-quality, affordable healthcare accessible to everyone. They are backed by Y Combinator and SoftBank, and composed of clinicians, engineers, and operators.
Be the first point of contact and support customers from online order to verification.
Research the current status of orders in close cooperation with colleagues from other departments and ensure smooth delivery of vehicles.
Maintain an overview of upcoming tasks and set priorities within the team to ensure customers receive their car as quickly as possible.
Autohero is an innovative online shop for inspected used cars and part of the AUTO1 Group, Europe's leading platform for automotive retail. Their innovative platform enables customers to conveniently, securely, and transparently purchase high-quality used cars online.
Torq provides agentic AI security solutions. They are experiencing rapid growth with a collaborative culture, recognized as one of Forbes’ Best Startup Employers in America.
Manage a portfolio of strategic customers, proactively communicating status and risk.
Independently lead customers through Success Planning focused on 12-month outcomes.
Analyze customer data to identify trends and tailor conversation starters.
Ping Identity delivers secure and seamless digital experiences for users. They are headquartered in Denver, Colorado, with offices and employees worldwide, serving the largest enterprises, including over half of the Fortune 100, focusing on cybersecurity and identity access management.
Build and maintain strong customer relationships, acting as the main point of contact.
Manage a large portfolio of SMB accounts, maximizing the impact and value of Karbon for users and their businesses.
Proactively prevent churn and manage renewals.
Karbon is the global leader in practice management software for growth-minded accounting firms. They provide a collaborative cloud platform that streamlines work and communication. They are well-funded, ranked #1 on G2, and have a fantastic team culture built on their values.
Route clinical questions to providers appropriately.
LumiMeds is a fast-growing telehealth platform focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.
Helping clients understand the platform and supporting them throughout the process of making a deposit
Assisting clients via various communication channels (phone, WhatsApp, platform chat, email, push notifications)
PrimeXBT is a Top10 financial services provider offering a wide range of multi-asset trading products, including cryptocurrencies and CFDs. They offer a proprietary trading platform and integration with MetaTrader 5 (MT5) to provide its clients with a robust and versatile trading experience.
Foster a high-performing partner network by discussing performance trends and aligning on clear goals for improvement.
Review and respond to internal escalation requests in a timely and accurate manner.
Collaborate with cross-functional team members to support company goals and performance targets.
Phil, founded in 2015, is a Series D health-tech startup building a platform that streamlines the process of patients receiving prescriptions by interfacing between doctors, pharmacies, and patients. The team is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform focused on patient experience and overall human wellbeing.
Build and maintain strong relationships with key accounts, ensuring their satisfaction and long-term retention
Serve as the primary point of contact for client needs, inquiries, and escalations
Partner with clients to understand their goals, challenges, and workflows, providing actionable recommendations
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.
Coordinate and manage full travel itineraries, including flights, hotels, transportation, and excursions
Research and recommend destinations, resorts, and experiences tailored to client needs
Deliver high-quality service and ensure a positive travel planning experience from start to finish
Destination Knot specializes in curating unforgettable travel experiences that simplify planning and elevate every journey. Their growing team delivers personalized, seamless service and they are looking for passionate individuals who love to help others explore the world.