Make 8-15 outbound calls per hour to U.S. Medicare patients.
Educate patients on doctor-recommended RPM and CCM programs.
Obtain verbal consent and document enrollment accurately.
1bios is a U.S.-based healthcare company providing Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care programs to physician practices across the United States. The company operates a remote-first team and is hiring independent contractors for flexible full-time or part-time work.
Lead a high-performing remote service team to drive exceptional customer outcomes and retention.
Coach and mentor 8-10 agents while using data to improve performance and operational efficiency.
Serve as a P&C insurance expert to ensure service quality, compliance, and cross-sell opportunities.
Trellis is a tech company behind Savvy, a licensed insurance agency, rewriting the insurance experience with clean design and a customer-first mindset. We're a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures, with a remote-first team that moves quickly and builds with intention.
Guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism.
Act as the first emotional point of contact, blending patient support, care coordination, and emotional guidance.
Help match patients with the right therapist and ensure they feel supported and confident throughout their care journey.
Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. The company is a small, agile remote-first team rooted in purpose, focused on providing compassionate, personalized mental health care to seniors.
Coordinate air, hotel, and car reservations for clinicians and corporate employees.
Manage GDS queues and resolve travel issues with independent judgment.
Support a healthcare staffing operation with efficient and accurate travel coordination.
A partner healthcare staffing organization that relies on reliable travel coordination to support clinicians and healthcare delivery. The company values customer focus, technology adoption, and operational quality, and offers a supportive remote work environment.
Assist clients with travel research, reservation requests, and booking coordination
Communicate with clients to confirm details, provide updates, and answer questions
Maintain accurate client and reservation information and monitor booking details
They are a coordination-focused travel services organization supporting clients with reservations, travel planning, and service-related needs. They emphasize organization, clear communication, and a positive client experience, with training and guidance provided.
Handle inbound customer calls and emails, providing professional support for billing, service timelines, and account inquiries.
Process activations/deactivations, resolve login issues, and complete callbacks or email follow-ups as needed.
Maintain accurate customer records in the CRM and escalate issues that fall outside your scope.
20four7VA connects businesses with offshore independent contractors for remote services. They offer free training, constant support, and a vibrant contractor community.
Handle a high volume of inbound phone calls and resolve customer issues using Amazon Connect and Connect Assistant.
Deliver positive experiences through empathy, patience, and clear communication while documenting interactions.
Work assigned shifts, including weekends and holidays, and participate in ongoing training in a fast-paced environment.
Encoura empowers students and institutions to make informed decisions through research, enrollment, marketing, and student success solutions. Since 1972, the company has been a mission-driven provider serving higher education and K-12 institutions with innovative tools and programs.
Provide Tier 1 and 2 software support to clients via portal, email, phone, and chat.
Accurately document client issues and escalate to Engineering as needed.
Mentor new team members and support Level 1 agents with guidance.
Rithum is a commerce network that helps brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. More than 40,000 companies trust Rithum, representing over $50 billion in annual GMV, with a collaborative and inclusive culture.
Investigate, manage, and resolve escalated customer complaints in line with regulatory requirements.
Work across onshore and offshore teams to ensure fair outcomes and meet service standards.
Support frontline teams to improve first point resolution and identify process improvements.
Block is a technology company that builds products to increase access to the global economy, with brands like Square, Cash App, and Afterpay. It is a large publicly traded company that values inclusion and economic empowerment across all teams.