Handle inbound and outbound insurance-related calls and assist customers with payments, renewals, and quoting support.
Communicate with Mandarin Chinese-speaking customers using VOIP and Google Meet.
Perform basic administrative tasks using Word, Excel, and Monday.com.
Wing redefines the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company has a supportive and inclusive culture with opportunities for career growth and upskilling.
Act as primary point of contact for clients, handling inquiries via email, live chat, and phone calls within SLAs.
Provide excellent customer support by identifying needs and solving tasks individually, while liaising with internal teams.
Maintain product knowledge, contribute to side projects like FAQ upkeep, and communicate feedback with management.
EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure. As a rapidly expanding global firm with over 700 talented employees from 70+ nationalities across 70 locations, we prioritize investing in our people.
Lead Customer Success projects and team development, ensuring effective delivery of objectives and outcomes.
Define, implement, and continuously improve customer lifecycle processes and engagement touchpoints.
Manage key customer relationships, drive product adoption, and act as escalation point for complex situations.
Everway creates technology that helps everyone understand and be understood, building a more neuroinclusive world. With over 800 employees across North America, UK, Europe, Australia, and New Zealand, they offer a purposeful, fast-moving career with a culture that values curiosity, courage, and commitment.
Lead a team of Support Leads to drive customer and partner satisfaction while ensuring operational excellence across the Shared Service Center.
Analyze operational data, customer feedback, and workforce trends to identify opportunities and implement meaningful improvements.
Partner with cross-functional teams including Content, Training, and Quality to continuously improve support processes and knowledge standards.
Wolt creates technology that brings joy, simplicity, and earnings to neighborhoods worldwide, starting with restaurant delivery in 2014 and now delivering almost everything across 500+ cities in 30 countries. After joining DoorDash in 2022, the company continues to expand globally, offering a fast-paced, challenging, and fun environment where self-starters can learn, build, and ship more than at most other companies.
Provide inbound customer care primarily over the phone and email, resolving billing issues and troubleshooting streaming problems.
Utilize active listening and rapport-building skills to deliver exceptional service and guide customers to the best entertainment solutions.
Work remotely with provided equipment, requiring a quiet workspace and reliable internet connectivity.
Sutherland is a digital transformation company that helps global brands improve customer experiences. With over 35 years of experience and a Great Place to Work certification, we employ a diverse team and promote a culture of growth and recognition.
Own end-to-end CIP decisioning and maintain quality across high-volume programs.
Perform quality assurance on AI-assisted onboarding decisions and document reasoning for regulatory scrutiny.
Support bank partner deliverables and contribute to AML/BSA compliance testing.
Lithic is a modern card issuing and processing platform that powers card programs for over 100 innovative fintech clients, including Mercury, Flex, and Novo. The company is backed by world-class investors and has a team of 170+ employees across 26 states and 7 countries, headquartered in NYC.
Mentor and enable the team to exceed company growth and retention forecasts.
Manage a team of customer-focused CSMs to oversee account health, onboarding, adoption, executive reviews, and renewals.
Develop senior-level customer relationships and partner with Engineering and Product to ensure cohesion and shared goals.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation. Over 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship software faster, with a high-performance culture driven by values and continuous knowledge exchange.
Act as the primary contact for sportsbook clients, resolving product and trading queries in real time.
Investigate anomalies and escalate complex incidents to technical or trading teams.
Support product enhancements by documenting issues and sharing customer feedback.
This company is a partner that provides AI-powered job matching services. It operates globally, using technology to streamline recruitment for hiring firms.
Apply professional investigative expertise to support advanced AI research initiatives and structured evaluation tasks.
Develop structured deliverables based on common investigative scenarios and review peer-generated outputs for quality.
Contribute expert insights to evaluate how AI systems interpret investigative reasoning and evidence-based scenarios.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It focuses on ensuring applications are reviewed quickly, objectively, and fairly.
Collaborate with district administrators to connect Khan Academy with school district rosters for accurate daily updates.
Manage technical setup of assigned district rosters, ensuring meticulous attention to accuracy.
Monitor daily roster syncs and communicate with partners to confirm large roster changes.
Khan Academy is a nonprofit on a mission to provide a free, world-class education to anyone, anywhere. Our team is fun, diverse, and hardworking, with millions of students reached monthly and a culture that values equity and inclusion.