Remote Customer service Jobs

• Manage retailer accounts and support order placement and maintenance for Czech and Slovak markets.
• Handle warranty claims and resolve customer queries within 48 hours.
• Collaborate with territory managers and departments to ensure timely product delivery and outstanding service.

Trek builds bicycles and cycling products they love, providing incredible hospitality to customers and aiming to get more people on bikes. They were named to Fortune Magazine's list of Top 100 Best Companies to Work For.

• Identify, research, process, and resolve customer inquiries regarding health insurance benefits, claims, and eligibility.
• Analyze medical records and apply medical necessity criteria to determine the appropriateness of benefit requests.
• Maintain accurate records, meet quality and timeliness standards, and coordinate with internal departments and external organizations.

Blue Cross Blue Shield of Arizona provides health insurance products and services to individuals, families, and businesses, aiming to inspire health and make it easy. The company has been recognized as a Healthiest Employer and has transformed healthcare for over 80 years with teams in Phoenix, Tucson, Chandler, and Flagstaff.

• Act as primary customer contact, maximizing ROI in Sardine through day-to-day and strategic support.
• Build thorough understanding of product, technology, and strategy to message succinctly to clients.
• Translate complex product and technology problems into simple, actionable solutions and manage internal and external solution processes.

Sardine is the leading agentic risk platform for fighting financial crime, unifying data across risk teams to stop fraud and automate AML operations. The company is remote-first with hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo, and values performance over hours worked.

• Act as the principal person in charge of the Ombudsman channel in Brazil, ensuring compliance with Central Bank regulations and managing all incoming demands.
• Prepare semiannual reports and manage the Reclame Aqui channel to maintain a company score above 8.0.
• Serve as subject matter expert for client inquiries, focusing on trade-related issues and local Brazilian payment systems like Pix.

Bybit is a leading cryptocurrency exchange and digital financial platform serving over 80 million users globally. The company fosters a high-performance environment with a global team of ambitious builders and innovators.

• Respond promptly to guest inquiries via email, phone, and OTA messaging.
• Handle and resolve guest complaints and issues efficiently.
• Coordinate with internal teams and property managers to meet guest requests.

Extenteam provides outsourced staffing solutions for various client roles. They offer remote work opportunities with a focus on support services.

• Own the requirements for each onboarding and track every open item against it.
• Coordinate across internal teams to ensure deliverables are on time and accurate.
• Flag risks early to your manager with context and proposed solutions.

Doxel uses computer vision and AI to provide real-time construction progress tracking, helping teams make better decisions and deliver projects ahead of schedule. Backed by Insight Partners and Andreessen Horowitz, it has a rapidly growing team of engineers, scientists, and construction veterans serving industry leaders like Shell and Genentech.

• Answer inbound patient calls and schedule appointments professionally.
• Maintain accurate patient records using Tebra EMR and ensure HIPAA compliance.
• Communicate with patients regarding intake forms and scheduling updates.

Our client is a growing healthcare practice that provides patient care. The practice seeks a dedicated team member to support its operations.

• Support travellers in real time, manage requests, and ensure excellent service throughout their journey.
• Work flexible hours in a fast-paced environment, multitasking with CRM and operational tools.
• Demonstrate empathy, adaptability, and strong communication skills in French, English, and Spanish.

We are a travel-focused company providing customer support services for an international clientele. We operate as a fully remote organization with a dynamic international team, offering independent contractor agreements.

• Produce verbatim transcripts from audio recordings with 98% accuracy.
• Timestamp segments precisely and label speakers in multi-speaker audio.
• Annotate non-speech events and follow quality standards.

• Act as the primary partner for government regulatory boards and state agencies, building trusted relationships with Executive Directors and state officials.
• Develop success plans that align technology with agency mandates and public-sector risk management priorities.
• Lead customized training programs to empower staff for audit readiness and governance excellence.

Propelus simplifies workforce compliance management across healthcare, empowering millions of professionals and regulators with innovative technology and strategic partnerships. As a trusted leader for over 20 years, they have focused on bringing more good into the lives of those serving healthcare, with a culture of flexibility and professional development.