Remote Customer service Jobs

• Member-facing: Responding to members’ queries regarding our products and services.
• Taking ownership of members' issues, following up on outstanding requests, and escalating issues when necessary.
• Onboarding of prospective members - assisting them from applying for membership until they are fully onboarded

Xapo Bank aims to provide economic freedom and wealth protection. They are a fully distributed team of over 130 Xapiens that work remotely from 30+ countries around the world and are headquartered in Gibraltar.

• Provide toll-free telephone and email support to Veterans.
• Assist Veterans to understand the purpose of the survey.
• Follow established escalation and resolution procedures.

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations, and enhanced service delivery. Founded in 2012, they have 300+ employees nationwide and specialize in applying technology, creativity, and human-centered services.