Remote Customer service Jobs

As a Customer Support Agent, you’ll be the friendly, solution-focused voice supporting Giftify's clients—primarily the staff at shopping center information desks. You’ll join a dynamic and growing support team, working remotely using a laptop, headset, and/or smartphone. Through phone calls and support tickets, you'll guide users with the help of our internal knowledge base and close collaboration with colleagues.

Lead mid-to-large market customers to successful adoption and long-term success with the Kojo platform by coordinating and delivering strategic implementation plans that meet customer business needs. Ensure continuous strategic alignment across teams and with customer contacts, and provide customized solutions to ensure a seamless customer experience. Be an excellent project manager and committed to seeing customers adopt and succeed on our platform.

This position relies on outstanding people skills and the desire to uphold our mission “to protect every child and serve all working people and leave no veteran behind.” This 100% remote position allows you to earn an incredible living while letting you choose the working hours that are convenient for YOU and your family.

In this role you will strategically manage and achieve project goals through individual efforts. You will maintain control over project schedules, risks, scope of work, and budgets, ensuring clarity for operational teams and subcontractors regarding customer requirements. You will also build and nurture strong customer relationships, providing day-to-day advice and support.

Procurify is seeking a tech-savvy, empathetic Team Lead, Customer Support who is passionate about both customer experience and building high-performing support teams. You will understand how things work, solve complex problems, and lead others to success. Energized by mentoring a team, handling escalations with confidence, and helping both your team and our customers reach their full potential.

This Customer Experience & Success Manager role involves helping customers succeed and feel supported at every step of their journey with PeakMetrics. Impact will come from relationship-building, active listening, and thoughtful coordination across teams to ensure each customer feels successful and confident using PeakMetrics.

Join Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals. As a valued member, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Remote work allows you to craft a work-life balance. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.

Lead a growing team and help evolve how support operates at scale by leading and evolving the Solutions Support function that partners closely with Sales and CSMs. This role balances strategic thinking, operational rigor, and empathetic leadership, and involves driving adoption of support tooling, aligning support structure to customer needs, and fostering a strong culture of engagement and growth.

As a Senior Customer Support Specialist, you will be a crucial part of our team, providing first-line support to our customers and ensuring a seamless support experience by helping them navigate their needs with efficiency and empathy. This role involves directly addressing technical, product, account, and billing inquiries and creating efficiencies to help scale our Customer Support Model.

We are looking for a Customer Success Associate who will be responsible for assisting customers experiencing any operating or procedural difficulty with the use of our products. Seeking a reliable, detail-oriented, hard-working individual to join our Customer Success team, working with both our internal teams as well as clients. Updates tickets, escalates complex problems, verifies solutions, and promotes a customer-first environment.