Deliver exceptional service to policyholders via phone, email, and SMS.
Retain and grow customers by managing renewals and presenting competitive solutions.
Drive revenue through consultative selling and quoting additional coverage.
Trellis builds technology for Savvy, a licensed insurance agency, making insurance shopping effortless and customer-first. We're a profitable, fast-growing Series A startup, remote-first, with a culture of experimentation and ownership.
Own the front-line support queue, investigating and resolving retail investor tickets related to accounts, money movements, and applications.
Review money movement requests, troubleshoot account-level issues, and apply Atomic's policies consistently across cases.
Maintain clean records of each ticket's investigation and flag recurring pain points to improve workflows.
Atomic Vest builds financial infrastructure that lets companies offer investing experiences, including ESG and multi-currency trading across 60 global markets. They are a fast-growing, mission-driven team from tech, banking, finance, and law, with a remote-first culture.
Lead, mentor, and develop a diverse team of Customer Success Professionals with coaching, training, and performance feedback.
Develop and implement data-based customer success strategies to improve satisfaction, retention, and expansion.
Partner with Operations to design and test new workflows, optimizing processes and enhancing efficiency.
Propelus simplifies workforce compliance management across healthcare, connecting professionals, employers, and regulators through innovative technology. The company is a remote-first, global team and a trusted leader for over 20 years, focused on bringing more good into healthcare.
Engage with warm leads who have already expressed interest in protecting their family's income and future.
Work from home in a structured remote role with no office required and coaching while you ramp up.
Stay consistent with on-time follow-up, strong video presence, and fast adoption of tools to deliver a respectful client experience.
Global Elite Empire Consultants is a financial-services company that helps families protect their income and future. The organization offers a remote, structured work environment with warm leads, coaching while you ramp, and a path into leadership for high performers.
Process reservation and booking requests accurately, maintaining client details and scheduling information.
Verify reservation details before final confirmation and provide timely updates to clients.
Track and manage booking records and communications to support an efficient reservation workflow.
Aisles & Abroad provides travel and hospitality reservation services, ensuring client arrangements are handled accurately and efficiently. The company offers a collaborative team environment with remote flexibility and structured support for its employees.
Lead, coach, and develop a team of Customer Success Managers serving clinics and providers.
Drive retention, satisfaction, and growth while ensuring exceptional customer experiences.
Partner cross-functionally with Sales, Operations, Clinical, and Leadership to improve outcomes.
Strive Pharmacy is a personalized compounding pharmacy creating medications tailored to each patient, with a human-centered approach to care. The company is growing and fosters a collaborative, engaging culture where employees build relationships and grow professionally.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Own the day-to-day queue of payment support tickets and serve as the primary point of contact for contributor payment issues.
Investigate and resolve payment disputes by auditing contributor data and complex payment systems with dynamic bonus structures.
Build and maintain SQL queries, scripts, automations, and dashboards to streamline payment workflows and ensure compliance.
Snorkel AI is the frontier AI data lab helping teams build the data and environments behind high-performing frontier and agentic AI. Founded out of Stanford AI Lab in 2019, Snorkel is scaling rapidly with robust funding and a culture of growth and shared success.
Manage a book of global, complex customers to drive adoption and growth.
Perform adoption analysis and lead joint planning to increase product value.
Drive customer advocacy by aligning cross-functional teams to resolve issues.
Conga unifies commercial operations by aligning pricing, quoting, contracting, rebates, and communications so companies run as connected, smarter businesses. With more than 10,000 customers worldwide and a collaborative, celebratory culture, Conga empowers colleagues to thrive.
Review and process prior authorization requests for various medications.
Communicate prior authorization criteria to providers and act as a help desk.
Process requests via phone, fax, and web submission while maintaining HIPAA compliance.
Lumicera Health Services is a specialty pharmacy focused on optimizing patient well-being through transparency and stewardship. It fosters a diverse and creative work environment as part of the Navitus organization.