Remote Customer service Jobs

Join Cryptio as a Customer Support Executive and become a go-to expert for customers. Guide them through complex issues, resolve problems with Product, Engineering, and Sales, and improve processes/documentation. Report bugs, share feature requests, and drive measurable improvements to customer confidence. This isnt just answering tickets, its about becoming the go to expert for our customers, guiding them through complex issues, and shaping how we scale Customer Operations.

Handle customer enquiries promptly and professionally via phone, email, or live chat. Provide accurate information about products and services, and escalate complex issues when needed. This is a fully remote position, suitable for applicants across the UK who are motivated, organised, and confident communicating with others. Full training and ongoing support are provided.

Looking for a Delegation Coach to work directly with clients and their virtual assistants, ensuring smooth task delegation, effective workload management, and long-term partnership success. The role supports approximately 15–20 active accounts, focusing on establishing clarity in role scope, improving fit and performance early in the engagement, and driving measurable outcomes through better delegation habits and workflow structure.

Lead the day-to-day functions and performance of a team of Customer Success Managers (CSMs) to ensure each team member achieves KPIs and goals for their named portfolios. Build scalable processes and develops customer journeys that foster adoption, satisfaction, retention and contributes to Net ARR. Monitor and own key metrics, including churn, renewal rates, and customer health scores.

As a Client Success Associate, you will be responsible for leading and managing a small SBM portfolio of clients with varying Transcarent solutions and levels of complexity, supporting client relationships and ensuring a seamless experience across Transcarent solutions and drive retention and expanding relationships. This role requires strong strategic thinking, problem-solving abilities, and excellent communication skills to support both client growth and business success.

As a Technical Support Manager at voize, you’ll tackle complex tech puzzles, turning challenges into “aha!” moments for our customers. You’ll lead integrations, smooth out system hiccups, and keep our platform running like magic. Every day brings new problems to solve, ideas to test, and opportunities to make a real impact in healthcare tech.

You’ll be the first line of assistance for Kin customers, handling questions regarding policies, payments, cancellations and other topics, mainly over the phone but via chat and email too. You'll need to hold an active Property & Casualty or Personal Lines insurance License. The business is constantly growing and they hope you will be part of their growth in 2026 and beyond!

Serve as the primary day-to-day contact for a designated book of clients, managing their insurance needs with minimal oversight. Lead the renewal and remarketing process, coordinating with carriers to secure optimal coverage and pricing. Provide consultative guidance to clients on coverage gaps, policy structures, and strategic insurance decisions.

Looking for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. This is a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. No prior experience is necessary – ambition, determination, and a hunger for success are valued.

We are seeking a versatile and resourceful Full-Time Operations & Customer Support Specialist to be the administrative and financial hub for the company, ensuring smooth and organized workflows. The role requires an independent learner who is comfortable dealing with customer urgency and acting autonomously on delegated tasks.