Our client is hiring a Customer Success Manager to work closely with customers and ensure they get maximum value from the platform. You’ll be the bridge between AI-generated suggestions and high-quality, user-ready content, leveraging your technical writing skills, editorial judgment, and customer-first mindset to drive adoption and success. This is a full-time, customer-facing role with a direct impact on both product quality and customer outcomes.
We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.
As a CSM, you'll manage relationships to boost retention and growth by spotting up-sell, cross-sell, and churn-risk early. You will develop solutions to meet client goals, deliver platform training, guide on contracts, configurations, ad tracking, finance, and reporting, and drive platform adoption.
The position focuses on guiding new users from registration to their first deposit, ensuring a smooth onboarding experience, not aggressive cold sales. Responsibilities include establishing effective communication with clients, analyzing user experience through feedback and data, helping clients understand the platform, and assisting them via various communication channels.
We are seeking a highly skilled specialist in customer support and personal assistance for our products in the market. This role requires independent execution of complex member support cases while contributing creative solutions to enhance the user experience across both platforms. As a specialist contributor, you'll tackle complex assignments independently, act as a facilitator between members and service providers.
Analyze and adjudicate dental claims with complicated treatment plans to ensure accurate benefits administration. You will be responsible for analyzing and processing dental claims, administering claim processing guidelines, investigating provider reconsideration requests, and providing dental expertise to internal and external contacts.
Design personalized vacation experiences for individuals, couples, families, and groups. Book hotels, flights, and packages via trusted platforms and suppliers. Deliver outstanding customer service, from initial consultation to final confirmation. Keep up with the latest travel deals, trends, and destination knowledge.
Looking for enthusiastic, self-driven individuals to assist existing and prospective clients. This position involves working with multiple clients daily, delivering outstanding service and product knowledge.
This is a fast-paced opportunity within a rapidly growing company. You’ll work directly with real families facing real challenges, empowering underserved communities to take one of the most transformative steps of their lives: accessing quality care. You will own and drive family growth by making 50–60 calls per day to prospective families, build and manage the pipeline, and champion our families providing support and guidance as they navigate the complexities of healthcare.
Assist clients in researching, planning, and booking cruises, hotels, and vacation packages. Provide personalized recommendations based on clients’ preferences and budgets. Work closely with top travel suppliers to secure exclusive deals and promotions. Stay informed on industry trends, travel policies, and supplier offers.