As an Application manager, you'll work in a DevOps team to maintain Hub systems, ensuring production stability and availability while adhering to security and compliance requirements. You will have holistic responsibility for ITIL processes, develop smaller changes, improve code, and support applications on the cloud.

The ServiceNow Developer will assist with an implementation of ServiceNow applications and provide technical insight in designing and supporting ServiceNow while aligning to service management best practices. They will implement application solutions based on conceptual design requirements, perform in the areas of development, administration, documentation, and technical support of the ServiceNow platform with a focus on designing and delivering technical solutions that are developed on the ServiceNow platform.

Assist in the implementation, maintenance and administration of software applications in our ServiceNow SAM Pro solution. This role offers excellent growth and professional development opportunities in a collaborative environment. Manage ServiceNow SAM Pro module to meet business needs, integrate SAM Pro with other ServiceNow modules as needed and generate reports and dashboards to provide insights into our SAM Program.

Looking for a passionate incident manager to join the Infrastructure Operations (IOPS) department. Part of the Service Management team in charge of leading the incident, problem, and change management process. During critical major incidents, you will perform the role of an incident commander and hold the overarching responsibility of managing the organization's incident response, from driving the investigation in a war room, to delegating various incident response tasks, to communicating and coordinating with every stakeholder, to driving the incident investigation to resolution and restoring services timely and swiftly.

Technical responsibility for our IT infrastructure, ensuring the availability, performance, and security of our office and IT systems. This role includes defining and implementing a future-proof cloud strategy including budget, capacity, and lifecycle planning. You will provide technical leadership & people development, coaching and developing the team as well as prioritizing tasks in daily and project business. You will be responsible for service & license management, SLA monitoring, escalation management and continuous improvement of the IT service desk.

You will be central to maintaining the reliability, security, and efficiency of Greenlight's essential IT infrastructure and systems. Leading a team of skilled IT professionals, you will drive operational excellence, implement best practices, and partner with cross-functional teams to support Greenlight's rapid expansion and ambitious objectives. This is a hands-on leadership role demanding a robust technical foundation, outstanding problem-solving abilities.

The Senior Major Incident Manager (Sr. MIM) ensures the best possible service to customers using best practice processes and procedures with an effective team. The Sr. MIM is required to manage, maintain and own the Incident function for managed services, supporting customers and ensuring SLA’s are met. The Sr. MIM will have an eye for detail and a strong focus on customer service, operations, people leadership and continual service improvement.

The Site Reliability Engineer (SRE) will be responsible for managing and resolving the most challenging issues for the ServiceNow SRE team focusing on instance performance, reliability and availability. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a technical role and requires strong trouble shooting skills as well as strong technical skill. This is a nightshift role based anywhere within the republic of Ireland

The Salesforce (Matchforce) Support Lead is a direct report of the Director, IT Operations and will be a crucial member of the IT Operations team, responsible for managing and streamlining communication and support efforts between the Tier 1 support team and Salesforce Administrators. This role ensures that Salesforce-related issues are efficiently triaged, escalated, and resolved, improving system reliability and end-user satisfaction.

As a System Administrator in our North American Driver and Vehicle Solutions (DVIS) group, you will be responsible for managing, maintaining, and supporting the systems that underpin our suite of driver information system solutions for our US customers.