Remote Information technology Jobs

As an Associate Help Desk Support Specialist, be the first point of contact for resolving technical issues, managing user access, and setting up hardware and software. Support employee onboarding, maintain support documentation, and help ensure smooth day-to-day operations. This is a great role for someone eager to learn and deliver excellent service in a fast-paced environment.

We’re looking for Computer and Information Systems specialists who live and breathe software architecture, systems analysis, data management, cloud infrastructure, cybersecurity, database design, and IT project management. You’ll challenge advanced language models on topics like enterprise system integration, information governance, network configuration, cybersecurity frameworks, distributed computing, systems development life cycle (SDLC), and IT compliance—documenting every failure mode so we can harden model reasoning.

Develop the network design of our new, state-of-the-art data center, scalable, highly available and hybrid-capable. Plan migrations, contribute your own ideas and actively shape segmentations as well as security and redundancy concepts. Focus on stability, security and high availability. Support in the campus network, especially in automation but stay clearly focused on Data Center & Hybrid Cloud. Work with modern automation tools (Ansible, Python, Terraform/OpenTofu) and get involved in our monitoring and self-hosting landscape.

Operating as a desk-based technician, you will provide world class service and support for clients and colleagues, troubleshooting, and diagnosing IT issues within SLAs. You will also provide remote support to clients and assist in the monitoring and maintenance of their computer systems and networks. Your responsibilities include working on escalations, maintaining information recording, and proactively managing your queue.