In this role, you will provide technical support to end users on a variety of issues via phone calls, document troubleshooting steps, resolve technical problems, and work with the IT Service Desk and other technical teams.
As a key member of the Systems Administration team within Operations Engineering, you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product. This role involves contributing to Configuration Management and Infrastructure as Code, developing tools in Python, bash, and JavaScript, and driving enhancements for large scale automation projects. You'll also design and implement procedures for maintenances where automation is not possible.
Telvista is seeking a motivated and customer-focused Help Desk Tier I Technician to join their IT Support team to help users resolve technical issues efficiently and professionally. As the first point of contact for support requests, you will provide front-line troubleshooting, escalate complex issues, and deliver an outstanding customer experience in this role.
The Strategic Solutions Director is responsible for providing executive leadership, management, and oversight in the development, execution, and delivery of advanced solutions and business development in Cyber, Technology & Strategic Innovation . This role requires a proven leader with deep expertise in information technology. The Director will ensure operational excellence across all assigned programs, with responsibilities covering customer engagement and satisfaction and the development of strategies to foster organic growth and mission success.
We are seeking an Application Support Specialist to join our Redzone team. Looking for A Technologist who loves a fast-paced team environment, frequent customer communication, and solving customer problems. This role involves providing timely and accurate troubleshooting for both hardware and software issues. The candidate will interact with end-users to resolve their technical issues and manage all technical issues using Intercom.
REDE Consulting is seeking an experienced ServiceNow ITAM+CMDB Architect to lead the design and delivery of scalable, end-to-end solutions, primarily focusing on ITAM, Compliance, ITSM, and Integration. The role requires hands-on architectural leadership, close collaboration with business stakeholders, and guidance for development teams, ensuring secure and technically feasible solutions aligning with industry standards and platform best practices.
You will partner with ServiceNow Platform and Product Business Unit Product Management and Engineering organizations to deliver a transformational AI‑first implementation and adoption experience for ServiceNow’s customers. As a ServiceNow (Product) Solution Architect, you will work with the product, BU, and client delivery teams to design, productize, and pilot Agentic AI‑first setup and implementation experiences. You’ll drive early pilots across ServiceNow’s core product families.
The Professional Services Delivery Consultant plays a key role acting as a customer-facing representative of Nexthink. As a remote-based field resource, you will provide implementation and advisory services for Nexthink products, ensuring customer expectations are met or exceeded in terms of technical and business benefits. This position requires a dedicated and enthusiastic professional with strong technical and communication skills.
We are seeking a highly skilled and motivated Atlassian Administrator to join our growing team. In this role, you will serve as a key technical enabler, ensuring the smooth operation and continuous optimization of our Jira infrastructure. You'll leverage your expertise to maintain, configure, and enhance our Jira platform to meet the evolving needs of diverse teams across the organization.
Seeking a senior telephony engineer to co-lead design, development, and optimization of our Amazon Connect contact center integrated with Salesforce Service Cloud Voice. You’ll be one of two technical owners for voice architecture, IVR/contact flows, Computer Telephony Integration (CTI), and analytics, and work closely with our data/integration team.