Manage a portfolio of clients independently with a strategic, consultative approach to ensure retention and revenue predictability.
Identify client needs and connect them to product solutions, monitoring performance indicators and balancing goals across business lines.
Serve as a technical reference for less experienced team members, conduct alignment meetings, and resolve mid-complexity problems by coordinating with internal areas.
Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
Manage and grow a portfolio of B2B clients, acting as a strategic partner to translate commercial objectives into effective growth strategies.
Coordinate campaign execution using an established outbound engine combining software, AI, and operational expertise.
Take ownership of client relationships from initial strategy workshops through long-term account development.
Jobgether uses AI-powered matching to connect candidates with hiring companies. It operates as a platform with a focus on efficiency and objectivity in recruitment.
Own a portfolio of high-value SMB accounts as a trusted advisor, driving retention and growth.
Proactively expand accounts across Toptal's full portfolio, including specialized talent, HireGlobal, and AI-driven services.
Manage the full client lifecycle, from discovery to closing expansion, while keeping accurate Salesforce data.
Toptal is a global network of top talent in business, design, and technology that enables companies to scale teams on-demand. It is the world's largest fully remote workforce, with $200+ million in annual revenue and a culture encouraging innovation, social interaction, and fun.
Prospect and onboard strategic channel partners aligned with company goals.
Activate and enable partner teams through commercial training to ensure solution expertise.
Manage end-to-end commercial meetings, from opportunity generation to contract closing.
Flash provides an intelligent ecosystem of HR and finance solutions that simplify day-to-day work management in a single platform. The company is a collaborative and growth-oriented environment where innovation and purpose drive impact.
Own client relationships post-implementation, driving renewals and expansion.
Monitor customer health metrics and adoption trends to reduce churn and increase value.
Act as the voice of the customer, collaborating with cross-functional teams and supporting events.
Granum is a software company providing industry-specific solutions for landscapers and arborists across North America. Its collaborative and supportive culture has earned multiple awards, including being named a 2024 Best Place to Work.
Drive revenue growth by selling Gurobi software to new and existing clients.
Build and maintain customer relationships, securing satisfaction with products.
Collaborate with sales teams, maintain CRM, and report on customer needs.
Gurobi Optimization empowers customers to expand their use of mathematical optimization technology to make smarter decisions and solve complex business problems. The company looks for passionate, dedicated, innovative game-changers to join their team.
Manage a book of roughly 100 customer accounts, primarily Destination Marketing Organizations (DMOs), to retain and grow through proactive relationship management and strategic upselling.
Build strong relationships with multiple stakeholders, execute upsell and cross-sell opportunities, and meet quarterly/annual retention and revenue targets.
Serve as primary point of contact for customers, monitor health, and collaborate with support to ensure product adoption and success.
CrowdRiff empowers destination marketers to showcase their unique destinations through powerful visual storytelling solutions. It is a remote, diverse team of modern-day explorers that values autonomy, growth, and collaboration.
Lead strategic account activity for large prospects and customers across Brazil, guiding them through complex platform decisions.
Develop opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
Coordinate with pre-sales, post-sales, marketing, and support teams to drive customer adoption and successful product rollout.
GitLab is an intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity, improve operational efficiency, and reduce security and compliance risk. With more than 50 million registered users and a high-performance culture driven by values, AI adoption, and continuous knowledge exchange, GitLab is a leading technology company.
Manage up to 10 enterprise accounts with a focus on retention and expansion.
Lead executive SteerCo meetings and align buyers with the AI roadmap.
Create tailored ROI models and drive cross-selling for revenue growth.
PolyAI is a conversational AI platform for building dialog agents at scale, serving hundreds of enterprises globally. The company fosters a culture of excellence, ownership, and continuous improvement.
Drive growth and retention across enterprise accounts, owning the complete customer lifecycle from onboarding through renewal and expansion.
Lead end-to-end onboarding for new enterprise clients, coordinating cross-functional teams and ensuring seamless program launches.
Drive revenue growth through strategic upsell and cross-sell initiatives, managing contract negotiations and securing long-term partnerships.
Tremendous is a global platform for businesses to send thousands of payouts via gift cards and money, trusted by 20,000 organizations like Atlassian and MIT. The company is profitable and growing without outside investors, with a fully remote, high-documentation, low-meeting culture and an employee NPS in the high 80s.
Own and grow a portfolio of high-value strategic accounts within the AI infrastructure ecosystem.
Build trusted relationships with senior executives and technical decision-makers to drive adoption and long-term growth.
Lead complex renewals and expansion opportunities, negotiating multi-year contracts and strategic business reviews.
The company operates an AI infrastructure platform serving a global developer community, enabling organizations to develop, deploy, and scale advanced AI solutions. They value autonomy, innovation, and accountability in a remote-first, fast-paced environment.
Serve as trusted point of contact for clients across phone, email, SMS, webinars, and events, owning issues through resolution.
Lead client onboarding one-on-one and via live webinars, plus proactive outbound outreach for engagement and account maintenance.
Manage accounts receivable and payment follow-up, including sensitive collections conversations up to $10,000.
Our client is a fast-growing coaching and personal development company founded in 2016, helping entrepreneurs and individuals transform their lives and businesses. It ranks among the Inc. 500 fastest-growing companies, with coaching programs, digital products, bestselling books, and major live events.
Manage the full sales cycle for warm inbound leads from qualification to closing.
Build and maintain client relationships across the Americas, driving revenue growth and retention.
Collaborate with client support and operations teams to ensure smooth onboarding and account development.
The company is a global advertising and technology organization supporting performance marketers, e-commerce businesses, and media buying teams. It operates in a fast-moving, fully remote environment with a collaborative culture and a globally distributed team.
Manage a portfolio of mid-market and enterprise accounts, driving renewals and identifying expansion opportunities.
Forecast renewal and expansion pipeline with data-driven methodology and maintain CRM hygiene.
Build multi-threaded relationships, partner with Customer Success and Sales, and own commercial negotiations.
Customer.io helps over 9,000 companies send billions of automated emails, push notifications, in-app messages, and SMS daily. They are a mid-sized, growth-oriented tech company that values empathy, transparency, and responsibility.
Own renewals and retention across ~80 enterprise accounts, protecting a strong retention base.
Drive expansion through new modules and new sites, shifting from inbound-led demand to proactive outreach.
Build multi-threaded relationships from plant-level users to VP and C-suite, partnering with Implementation, Support, and Product to manage churn risk.
IntellaQuest builds QMS and EHS software for regulated industrial organizations, trusted by manufacturers like Honda and Shell. Backed by Alpine Investors as part of ASG, it's connected to a community of SaaS companies focused on people and data.
Lead client strategy and senior relationship management across complex enterprise B2B accounts, translating business objectives into integrated marketing strategies.
Connect media and campaign performance to demand generation, pipeline, and revenue goals while owning account health, client satisfaction, and growth opportunities.
Manage, mentor, and develop high-performing client strategy teams while partnering with analytics, creative, and delivery leaders to align around client priorities.
Wpromote is a digital marketing agency that helps brands accelerate growth through integrated marketing strategies. Recognized as a Best Place to Work, it fosters a remote-first, inclusive culture and supports employees at every stage of their careers.
Manage a portfolio of 30-45 B2B SaaS accounts, taking ownership of the full customer journey from onboarding to renewal.
Build strong relationships with key stakeholders, including VPs of Sales and Chief Revenue Officers, ensuring customer retention.
Leverage AI-powered tools to streamline workflows, develop success plans, and improve customer engagement.
Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate a remote-first environment with a focus on efficiency and growth.
Manage and grow a portfolio of SMB clients, driving retention, satisfaction, and revenue growth.
Use consultative selling to uncover client challenges and expand relationships through cross-selling and upselling.
Collaborate with cross-functional teams and maintain accurate forecasts in Salesforce to deliver exceptional client experiences.
A fast-growing global technology company that helps businesses scale through specialized talent, innovative digital solutions, and flexible workforce services. It has a collaborative, performance-oriented culture with a globally distributed team.
Manage a portfolio of largest accounts, establishing strong relationships and hitting retention goals.
Drive a value-based sales process through deep discovery and customized demonstrations of the TeamSnap platform.
Serve as the Voice of the Customer internally, escalating product feedback for proper prioritization.
TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are a fully remote company with a culture of trust, accountability, and inclusivity, recognized as a best place to work.