Advise customers on the right products and ensure excellent customer relations.
Troubleshoot customer issues and manage inquiries from start to resolution.
Process customer orders for products and literature via various communication channels.
Bosch Service Solutions provides services and technology-driven solutions in Business Process Outsourcing for leading companies across automotive, travel, and telecom sectors. As part of the Bosch Group, we operate within Building and Energy Technologies, fostering a diverse and inclusive team environment.
Act as the primary contact for customer inquiries via email and support tickets, resolving issues with empathy and quality.
Investigate player issues efficiently while maintaining high service standards and improving support workflows.
Collaborate with a global team to ensure consistent communication and knowledge sharing across the support function.
Our partner is a gaming company backed by Embracer Group, a major industry group. They operate a fully remote, international team with a flat hierarchy and collaborative culture, supporting long-term game communities and player engagement.
Deliver exceptional customer service across phone, chat, and email, building strong rapport and taking full ownership of issues.
Actively listen to understand root causes, communicate empathetically, and turn dissatisfied customers into loyal advocates.
Collaborate with internal teams, document interactions accurately, and contribute to continuous improvement through customer insights.
Finom is a European tech startup offering an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With around 800 employees, the company has raised $346 million and fosters an innovative, start-up culture that empowers employees to make a real impact.
Respond to customer inquiries via email, phone, and chat regarding orders, shipping, returns, and product questions.
Resolve customer concerns professionally and document interactions accurately to maintain high satisfaction.
Collaborate with internal teams to resolve issues and follow company service standards.
Oowlish is a rapidly expanding software development company in Latin America, partnering with premier clients from the United States and Europe to deliver innovative digital solutions. The company is certified as a Great Place to Work, emphasizing a nurturing environment with opportunities for professional growth and international impact.
Handle inbound support requests in English and Spanish via chat, email, and other channels.
Diagnose and resolve issues related to subscriptions, billing, account access, and app features.
Contribute to the internal Knowledge Base in Spanish and English and share user insights with the team.
Speak is building a human-level, AI-powered language tutor in your pocket, with a conversation-first experience that lets learners speak, get instant feedback, and progress through lessons. It has over $150m raised from investors like OpenAI and Accel, with a distributed team across San Francisco, Seoul, and Tokyo.
Manage user inquiries across multiple channels, primarily email, ensuring timely and accurate responses.
Investigate user-reported issues, identify root causes, and escalate bugs to internal teams for resolution.
Handle product returns and logistics while analyzing user feedback to improve support processes.
This is a partner company listed on Jobgether, which uses AI-powered matching to connect candidates with hiring employers. The company focuses on innovative hardware and software products for a global tech-savvy community, and the role involves cross-functional collaboration with engineering, logistics, and product teams.
Manage and resolve diverse customer and partner claims including logistics, billing, product, and contractual issues.
Coordinate returns, validate claims eligibility, and drive resolution within defined SLAs.
Track claim data, identify recurring issues, and support continuous process improvement.
Xometry powers the industries of today and tomorrow by connecting people with big ideas to the manufacturers who can bring them to life. As a publicly traded company (NASDAQ: XMTR), they operate a digital marketplace serving Fortune 1000 buyers and global manufacturers.
Help clients over the phone and email with login, navigation, and task execution.
Train clients on system features, searches, exports, and advanced tools.
Fulfill account management requests such as account creations and project access.
Consilio is the global leader in legal consulting and services within the eDiscovery industry. Their worldwide professionals bring expertise and a commitment to serve every engagement, partnering with clients to develop creative solutions.
Handle high volumes of live chat and phone calls to resolve customer issues.
Provide accurate information and manage complaints within time limits.
Follow communication procedures and go the extra mile to engage customers.
Binance is the world's largest cryptocurrency exchange by trading volume, serving over 300 million users worldwide. With a flat organizational structure and a global team of talent, the company fosters a fast-paced, innovative, and results-driven culture.
Provide training to hotel clients on Bookassist systems and set up hotels on the platform.
Answer general support queries from hotel clients over phone and email, troubleshooting technical and operational issues.
Work with CRM and ticketing tools to manage support cases and liaise with sales and account management teams.
Bookassist is a multi-award-winning provider of online booking technology and digital strategy services for hotels. With offices in seven countries and a client base of over 2,000 hotels, the company fosters a professional, open, and collaborative working environment with a strong culture of trust and autonomy.
Handle electronic data processing and serve as the first point of contact for customers, processing incoming emails and responding to inquiries efficiently.
Support the team in executing and optimizing all processes within the customer service department.
Provide top-notch customer service to valued players with excellent communication and problem-solving skills.
DECA Games specializes in acquiring games from other developers and reinvigorating them to entertain for decades. With over 230 people in 26+ countries, we maintain a small company feel and a remote-first culture where employees are trusted to manage their time independently.
Provide day-to-day support to the Account Management Team, handling order management, delivery coordination, returns, reships, and customer data maintenance.
Serve as a key point of contact for escalations from platform partners, ensuring timely and high-quality issue resolution.
Identify process gaps and help develop initiatives to continuously improve service quality.
Spreetail propels brands to increase their ecommerce market share globally while improving operational costs. It is building one of the fastest-growing ecommerce companies in history.
Support travellers in real time, manage requests, and ensure excellent service throughout their journey.
Work flexible hours in a fast-paced environment, multitasking with CRM and operational tools.
Demonstrate empathy, adaptability, and strong communication skills in French, English, and Spanish.
We are a travel-focused company providing customer support services for an international clientele. We operate as a fully remote organization with a dynamic international team, offering independent contractor agreements.
Provide care to users through calls, chats and email, guiding them to achieve their online goals.
Analyze user behavior and content to improve satisfaction and recommend solutions.
Collaborate with product teams to enhance user experience and support processes.
Wix makes it possible for anyone to succeed online. With around 5,500 employees in 22 countries, we foster a collaborative culture where small teams work closely together.
Answer incoming customer phone calls and guide vehicle sellers through the online listing and auction process.
Accurately document every customer interaction in the CRM and coordinate with the Listing Team for seamless handoffs.
Monitor and respond to customer emails, escalating complex issues to the appropriate team member when needed.
Veta Virtual is a virtual staffing company that hires for high-growth clients in the online vehicle sales industry. They offer a collaborative and supportive remote work culture with a focus on customer success.
Provide world-class customer support via email, phone, and chat for Portuguese and English speaking customers worldwide.
Be creative, friendly, and solution-oriented, constantly reviewing processes and suggesting improvements.
Work night shifts in a fully remote position after one month of in-person training in São Paulo.
Wise is a global technology company building the best way to move and manage the world's money with min fees and max ease. They are a rapidly growing international team focused on creating an entirely new network for global money transfer.
Partner with Spanish-speaking pros and customers by listening to their needs and providing tailored solutions to help them succeed.
Handle 30-40 inbound requests daily via phone, chat, SMS, and email, troubleshooting account changes, billing, and app issues while ensuring a low-effort experience.
Maintain high-performance metrics like quality, efficiency, and customer satisfaction, while contributing to team development and identifying areas for improvement.
Thumbtack is an app that helps millions of people care for and improve their homes, from urgent repairs to seasonal maintenance, by providing personalized guidance, AI tools, and a hiring platform. With a community of 300,000 local service businesses across the US, the company values collaboration, diversity, and delivering a warm, high-quality experience.
Handle complex customer inquiries in 2nd level support with high quality.
Utilize digital tools (Zendesk, Confluence) to efficiently resolve issues.
Collaborate with internal teams and external partners to improve customer experience.
Breuninger is a fashion and lifestyle company operating department stores and online shops across multiple European countries. With around 6,500 employees, the company is a traditional yet innovative firm with a strong service culture.
Deliver fast, accurate, and empathetic support across chat, voice, and email.
Resolve shift, payment, onboarding, and platform-related issues in real time.
Investigate cases using tools like Zendesk and Salesforce while maintaining clear documentation.
Clipboard runs an app-based marketplace connecting healthcare professionals with workplaces needing staff, enabling financial stability for workers and care for millions across the U.S. Founded in 2016, the company is a remote-first team of over 1,000 people, has been profitable since 2022, and is the leader in Long-Term Care staffing.
Provide care to users through calls, chats, and email to help them achieve their online goals.
Analyze user behavior and content to improve satisfaction and guide business success.
Collaborate with product teams to influence support and enhance user experience.
Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 278 million users worldwide.