Source Job

• Manage a high-volume portfolio of startup and early-stage SMB accounts, driving renewals, upsells, and day-to-day relationships.
• Run the renewal pipeline end to end, forecasting accurately and closing on time, and negotiate commercial terms with confidence.
• Spot and close expansion opportunities, get ahead of billing risk, and partner cross-functionally to maintain portfolio health.

Sprinto is an autonomous trust platform that centralizes compliance, audits, risk management, and AI governance. Backed by Accel, Elevation, and Blume Ventures with $31.8M in funding, Sprinto is trusted by over 4,000 organizations across 75 countries and has 300+ native integrations.

• Own a portfolio of enterprise accounts, driving retention and expansion through strategic partnerships.
• Manage the end-to-end post-sale journey, including onboarding, adoption, and renewals.
• Analyze customer data to provide proactive insights and lead executive business reviews.

Firework is revolutionizing connected commerce with an AI-powered video commerce platform trusted by global brands and retailers. The company has raised over $235 million and operates at a global scale, fostering a high-growth, team-centric environment.

• Drive incremental revenue and product adoption by serving as a strategic, consultative partner to key accounts.
• Manage a portfolio of accounts, develop Customer Success Plans, and close complex deals with executive stakeholders.
• Collaborate cross-functionally and use data-driven strategies to maximize customer satisfaction and revenue growth.

Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. With over 4,500 employees worldwide, we foster a people-first, AI-driven culture focused on making a real impact.

• Lead and coach a team of Account Managers to drive upsell, cross-sell, and expansion revenue across SMB and mid-market customers.
• Establish effective operating rhythms, including pipeline reviews, forecasting, and performance management.
• Collaborate cross-functionally with Client Success, Sales, and Product to shape customer expansion strategy.

This company is a fast-growing healthcare technology provider focused on physical therapy, occupational therapy, and speech-language pathology practices. The organization emphasizes a performance-driven culture and is scaling its Account Management team.

• Lead, coach, and develop a team of Account Managers to drive expansion revenue across SMB and mid-market customers.
• Translate revenue goals into clear frontline expectations and build operating rhythms to reinforce them.
• Partner with Client Success, Sales, Revenue Operations, and Product to improve account expansion strategy and execution.

Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. As the fastest growing company in the therapy EMR space, they cultivate a culture of smart work, positive impact, and talented people.

• Manage and grow a portfolio of customer accounts through strategic account plans focused on retention and expansion.
• Identify and develop new business opportunities through outbound prospecting and partner networks.
• Manage the full sales cycle from prospecting to closing, maintaining accurate forecasts and exceeding revenue targets.

Our partner company helps businesses expand their operations and access talent across global markets. It is a fully remote, internationally focused organization that values collaboration and accountability.

• Build the Account Management function from scratch for the MENA region, working directly with the Head of Department.
• Spend 70% of time on self-service customers and 30% on high-potential key accounts, driving expansion and retention.
• Use usage and billing signals to find revenue opportunities and intervene early to prevent churn.

Respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email in one place. Trusted by businesses in over 127 countries, the company operates as a globally distributed team with a diverse and inclusive culture.

• Drive growth across assigned accounts by positioning WorkWave's comprehensive solutions.
• Build and maintain relationships with key client stakeholders to ensure long-term partnerships.
• Manage the full expansion sales cycle from discovery through closing.

WorkWave builds innovative software and fintech solutions for mobile service workers such as pest control and lawn care professionals. With over 8,000 global customers, the company fosters a remote-first, collaborative culture that values diversity and growth.

• Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth through proactive engagement and relationship building.
• Identify and execute upsell and cross-sell opportunities across Finom's product suite, using account data and usage signals to inform outreach priorities.
• Monitor account health, intervene early on at-risk accounts, and maintain clean pipeline tracking in Salesforce to minimize churn.

Finom is a European tech startup developing an all-in-one financial B2B solution that integrates banking, accounting, financial management, and invoicing. The company recently closed a €115 million Series C round, bringing total funding to about $346 million, and fosters an innovative, inspiring work culture where bold ideas thrive.

• Own renewals and growth across a high-volume book of business, including contract execution, license expansion, and price increases.
• Build and maintain living account plans, monitor account health, and drive early engagement for renewals.
• Collaborate cross-team as the customer's internal champion, representing Buildout at events and traveling up to one week per quarter.

Buildout provides an AI deal engine for commercial real estate brokerages, automating workflows from lead to commission. Trusted by over 50,000 brokers, they have a collaborative, high-growth culture.

• Own a high-volume portfolio of 130–150 accounts end-to-end, from onboarding through renewal and expansion.
• Drive adoption and revenue growth through regular calls, optimization reviews, and strategic proposals.
• Partner cross-functionally with Product and other teams to bring the customer voice into company decisions.

Help Scout builds customer support software that treats people like people, not tickets, serving over 10,000 companies worldwide. They are a fully remote team of 120+ teammates with a culture focused on ownership, curiosity, and quality.

• Own a full book of business post-sale, managing the customer lifecycle from value-based selling through activation and adoption.
• Drive Net Dollar Retention by identifying growth opportunities, building pipeline, and positioning the right solutions for each customer.
• Maintain organized visibility across the book, forecasting churn and expansion revenue while using AI tools for daily operations.

Gusto is on a mission to grow the small business economy by handling payroll, health insurance, 401(k)s, and HR. With teams in Denver, San Francisco, and New York, the company supports over 500,000 small businesses nationwide and builds a workplace reflecting its diverse customers.

• Own and grow relationships with a portfolio of existing customer accounts.
• Identify upsell, cross-sell, and expansion opportunities within your book of business.
• Drive revenue growth through proactive account planning and pipeline management.

Broccoli AI builds an AI operating system for home service businesses, helping them grow revenue and improve operations through AI-powered voice, booking, and customer communication solutions. Backed by YC and Khosla Ventures, it is a rapidly scaling startup with a fast-paced, high-accountability culture.

• Drive growth from existing customers through upselling and cross-selling, meeting individual quotas.
• Manage the full sales cycle, develop relationships, and deliver consultative sales presentations.
• Collaborate cross-functionally with Marketing, Product, and Customer Success teams to optimize customer experience.

Qualio is a unified quality and compliance management platform helping regulated organizations get products to market faster. The team is all-remote, distributed across North America, Europe, and Australia.

• Manage a portfolio of accounts, leading renewal conversations to maintain GRR and create expansion opportunities.
• Drive pricing migration and multi-module adoption by positioning Workleap Agent as a performance multiplier.
• Reduce churn with early risk detection and Mid-Term Value Reviews, using AI tools to prepare and scale.

Workleap is a Montreal-based tech company creating simple products that make a real difference, with two lines: Workleap Agent and ShareGate. Trusted by over 15,000 companies worldwide, it values builders and intentional hiring, fostering a culture of intensity and ambiguity.

• Own the full commercial strategy for a portfolio of mid-market and enterprise accounts, including renewals, expansion, and churn mitigation.
• Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly.
• Build multi-threaded relationships with stakeholders and partner closely with Customer Success and Sales.

Customer.io powers automated communication that people actually want to receive, helping teams send smarter, more relevant messages using real-time behavioral data. Trusted by over 8,000 companies, we value empathy, transparency, and responsibility in a tight-knit team.

• Manage and expand customer accounts within Twilio.org's Self-Service and Named Account customers across nonprofit sectors.
• Work with customers to understand their business and technical requirements, designing solutions using Twilio's communications API platform.
• Manage entire sales cycles, own a book of business, and drive new revenue, renewals, upsells, and cross-sells.

We shape the future of communications from home, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. We are a remote-first company with a strong culture of connection and global inclusion, making a global impact each day.

• Own the commercial relationship for our most valuable customers in the Max segment and $2M+ revenue accounts.
• Personally onboard every new Max and $2M+ customer and run quarterly business reviews covering credit, capital, and account health.
• Identify and qualify capital opportunities and drive expansion through upsell and reduced churn.

We provide businesses with a comprehensive suite of cross-border banking services, including credit cards, deposit accounts, currency conversions, and revenue financing. We are a fast-growing fintech startup backed by VCs, with a supportive and inclusive culture that values diversity and work-life balance.

• Proactively engage and manage relationships with high-value VIP clients.
• Apply consultative selling and negotiation techniques to drive retention and growth.
• Collaborate with internal teams to deliver a premium client experience and maintain accurate CRM records.

Our partner is a fast-paced fintech company focused on delivering premium client experiences for high-value customers. They operate with a global, collaborative remote team that values ownership, professionalism, and results.

• Manage a portfolio of 1500+ accounts, focusing on renewals, upselling, and cross-selling to accounting firms.
• Build long-term relationships with decision-makers and provide value guidance to maximize revenue growth.
• Meet quarterly revenue targets by executing territory plans and collaborating with cross-functional teams.

Caseware is a fintech company that has led the global audit and accounting software industry for over 30 years, serving over 500,000 users across 130 countries. With a collaborative culture and a focus on innovation, the company is committed to building diverse teams and providing flexibility for its employees.