Own the most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
Act as the technical advisor for strategic accounts, ensuring long-term success and driving expansion opportunities.
Mentor team members, shape scalable processes, and represent the customer voice internally with Product and Marketing.
1Password builds the foundation for a safe, productive digital future, innovating enterprise password management and Unified Access Management. With over $400M in ARR and over 180,000 businesses as customers, they prioritize collaboration, transparency, and a human-centric approach in cybersecurity.
Build and expand client relationships across all levels, including C-Suite, to drive value and adoption.
Develop joint success plans with shared metrics and facilitate Executive Business Reviews.
Collaborate cross-functionally to maximize retention, growth, and act as a Trusted Advisor.
PointClickCare is a leading health tech company focused on helping providers deliver exceptional care. As a founder-led, privately held firm, it serves over 30,000 provider organizations and is recognized as one of Canada's Most Admired Corporate Cultures.
Own the full renewal cycle for a 100+ account book, driving price increases and minimizing revenue leakage.
Identify upsell and cross-sell opportunities within the OneCX platform, and build account expansion plans.
Maintain deep stakeholder relationships, conduct business reviews, and keep CRM data accurate.
FMSI provides a white-glove SaaS platform for financial institutions to manage appointments, lobby traffic, staff scheduling, and branch analytics. Over 150 community financial institutions rely on them, and they are growing their revenue team to deliver greater value.
Manage enterprise client accounts to drive customer satisfaction, retention, and growth.
Collaborate cross-functionally with sales, product, and leadership teams to deliver customer value.
Ensure seamless experiences across all stages of the customer journey.
Yoodli is an AI roleplay simulator that helps individuals and teams master communication through private, judgment-free coaching. With $40M in Series B funding and a team doubling in 2026, we are headquartered in Seattle and building a fun, inclusive culture.
Manage and deliver joint customer success plans to build, grow, and expand client relationships at all levels.
Act as a Trusted Advisor and Business Partner, providing strategic guidance and a path to value to customer executive leadership.
Provide early warning and turnaround strategies focusing on customer health and churn mitigation.
PointClickCare provides cloud-based software solutions for the acute and long-term post-acute care markets, helping care providers manage vulnerable populations. The company is a SaaS/tech employer with a focus on customer success and employee collaboration in a remote environment.
Manage and grow relationships with transit agency clients, driving account retention and expansion.
Leverage SaaS and public sector expertise to deliver value and improve on-time performance.
Collaborate cross-functionally to align solutions with customer needs and company goals.
Swiftly is a leading transit data platform that helps cities improve service reliability and efficiency. With over 200 transit agencies in 12 countries and a fully distributed team, Swiftly fosters a mission-driven culture focused on impact, diversity, and growth.
Drive customer success by guiding enterprise clients in leveraging Cognigy's AI technology to maximize investment value.
Identify customer needs, coordinate solutions, and track success metrics to minimize churn and enhance adoption.
Craft tailored engagement plans and sales proposals, collaborating with sales and technical teams to build long-term loyalty.
NICE delivers AI-powered customer experience solutions for global enterprises. With over 8,500 employees across 30+ countries, the company is an innovation powerhouse in AI, cloud, and digital, managing over 120 million customer interactions daily.
Leads a team of strategic Account Managers across multiple verticals to drive client retention and revenue growth.
Develops long-lasting client relationships by understanding needs and providing strategic solutions leveraging Origami's platform.
Oversees team performance, coaching, and training to ensure productivity, quality, and achievement of KPIs.
Origami Risk delivers single-platform SaaS solutions for risk, insurance, compliance, and safety management. The company was founded by industry veterans and is an equal opportunity employer committed to diversity and inclusion.
Act as a trusted advisor to customers, driving renewals, expansion, and adoption of the Huntress platform.
Own and grow relationships with multiple contacts inside assigned customer organizations.
Partner effectively with reseller and VAR partners to support the full customer motion.
Huntress is a remote-first cybersecurity company founded in 2015 by former NSA operators, providing enterprise-grade security to businesses of all sizes. They secure over 5 million endpoints and 11 million identities worldwide, with a 24/7 human-led SOC and a culture focused on making a meaningful impact.
Drive growth through strategic partnership with Amazon Web Services (AWS) and direct sales to large enterprises.
Manage and grow a segment of a large enterprise through consultative selling and co-sell execution.
Leverage AWS Marketplace and funding programs, building relationships with AWS field teams to drive revenue.
HERE Technologies is a location data and technology platform company that empowers customers to achieve better outcomes. The company is an equal opportunity employer with a focus on fostering inclusion and has an affirmative action program for individuals with disabilities and protected veterans.