Achieve world-class NPS/CSAT scores, retention, and expansion goals through effective territory management.
Coach partner Customer Success Managers to excel in customer success and handle escalations.
Contribute to customer success best practices and manage policy and license questions.
Acumatica is a leading innovator in cloud ERP solutions for small and midsized businesses worldwide. The company fosters a collaborative, high-energy culture with a focus on work/life balance and freakishly friendly customer service.
Build and grow your accounts with a focus on retention and expansion.
Prospect with purpose through outbound outreach and partner networks.
Hit your numbers by consistently meeting or exceeding revenue targets.
Pebl is an AI-powered Global Work Platform that helps companies hire, pay, and manage employees in 185+ countries. Backed by more than a decade of compliance leadership, it has a high-energy team that values collaboration, creativity, and results.
Manage a high-volume portfolio of customer accounts and own the end-to-end renewal process.
Lead commercial conversations on pricing, contracts, and multi-year commitments while identifying expansion opportunities.
Monitor account health, mitigate churn risks, and partner with cross-functional teams to ensure successful renewals.
The company provides enterprise software and compliance solutions in a high-growth SaaS environment. They foster a remote-first culture focused on ownership, learning, and meaningful impact.
Manage strategic enterprise accounts and build success plans to drive measurable business outcomes.
Monitor customer metrics and lead Quarterly Business Reviews to align progress and shape strategy.
Partner cross-functionally with Sales, Product, and Engineering to ensure seamless customer experience and drive adoption.
Mitek is a global leader in digital and biometric identity authentication, fraud prevention, and mobile deposit solutions. The company serves over 7,500 organizations worldwide and operates with a virtual-first culture, emphasizing teamwork, trust, and innovation.
Drive revenue growth through upselling and cross-selling within your account portfolio.
Build strong, long-term customer relationships to ensure retention and satisfaction.
Collaborate with internal teams to execute strategies for account expansion and churn prevention.
Dutchie is a comprehensive technology platform powering dispensary operations and providing safe access to cannabis. It powers thousands of dispensaries across 40+ markets in the US and Canada, backed by over $600M in funding and named a top innovative company.
Develop and execute strategic account plans for healthcare customers, driving revenue growth through upsell and cross-sell opportunities.
Build strong relationships with senior stakeholders, acting as a trusted advisor to maximize solution value.
Manage the full renewal process, including commercial discussions, contract negotiations, and forecasting.
Ideagen is a software company that provides solutions to keep people safe in industries like aviation, food safety, and healthcare. They have offices worldwide including America, Australia, Malaysia, and India, and emphasize a future-ready, AI-enabled team culture.
Develop and manage tactical project plans for customer issue resolution and program enhancements.
Act as the lead relationship manager, coordinating proactive communication and aligning Cotiviti's solutions with client needs.
Forecast and track key metrics including revenue, member counts, and risk adjustment, while managing product-related issues.
Cotiviti is a healthcare technology company that provides data processing and analytics solutions to healthcare payers. They are a mid-sized organization with a collaborative culture focused on driving client success and innovation.
Act as a trusted advisor and strategic closer for Global 2000 companies, driving renewals and upsells.
Partner with Customer Success to monitor health scorecards and guide deal closure through account management.
Negotiate renewal contracts with win/win strategies, maximizing value and enhancing customer relationships.
Zip is the AI platform for enterprise procurement, orchestrating procurement across teams, tools, and suppliers. Backed by top investors and valued at $2.2 billion, the team includes product leaders from Apple, Airbnb, and Meta, serving enterprises like T-Mobile and OpenAI.
Build strong customer relationships and conduct routine account performance reviews.
Renew and expand customer contracts while meeting and exceeding quotas.
Deliver training sessions and advise on best practices to ensure customer success.
Signal Vine is a higher education AI messaging platform that uses AI and workflow automation to personalize student engagement and improve enrollment and retention. Founded in 2013, the company has a rewarding culture that promotes teamwork, growth, and features a pet-friendly office.
Own renewal and expansion performance across a defined portfolio of US and European accounts
Drive module expansion using a structured discovery-to-demo process
Build multi-threaded relationships with economic buyers, day-to-day contacts, and executive sponsors
Plexus is a Legal Operating System that helps in-house legal teams automate and scale legal work across the business. Trusted by major enterprises like Coca-Cola and Nike, it fosters a culture of ownership and direct communication.