Remote Customer service Jobs · US

Job listings

US 3w PTO

  • Investigates new claims by reviewing first reports of loss and supporting materials.
  • Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
  • Manages an inventory of property/casualty and disability claims, evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of their culture.

$40,000–$50,000/yr

  • Talk to business owners all day, gathering information on their operations.
  • Capture information with precision, maintaining accuracy while keeping the conversation flowing.
  • Be the face of Harper, projecting competence and helpfulness in every customer interaction.

Harper is building an AI-native professional services company, creating the best AI commercial insurance distribution engine for scale. They are focused on AI-led solutions, capturing decision traces to enable AI to make judgment calls, and aiming for significant market expansion.

  • Main point of contact providing day-to-day support for Imagen’s clients and clinicians
  • Contribute to the development of knowledge base documentation
  • Work closely with higher tiered team members to gain knowledge of internal applications and processes

Imagen Technologies is building the AI-enabled teleradiology practice of the future. They operate the first vertically integrated medical practice and AI development platform focused on reducing diagnostic error. They are rapidly expanding this platform across the U.S.

$20,000–$70,000/yr

  • Customize vacation packages based on client needs and preferences.
  • Research hotels, resorts, cruises, and tours using our premier supplier network.
  • Provide expert advice and insider deals on travel experiences.

They help clients plan unforgettable vacations. They offer a flexible, remote career where you can set your own hours and enjoy exclusive travel perks.

US Unlimited PTO

  • Apply a compassionate, customer-centric approach to foster adoption, expansion, and growth.
  • Act as a trusted advisor, helping customers improve operational efficiency through KPIs and clearly demonstrating ROI.
  • Represent the voice of the customer internally by sharing detailed context on their business, challenges, and priorities to shape product direction.

Jobgether helps partner companies find the right candidates for their open positions. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

  • Deliver exceptional member support via phone, chat, and email
  • Educate members on their healthcare benefits, including how to maximize their Garner benefit
  • Handle complex and sensitive conversations with professionalism, empathy, and patience

Garner Health is reshaping the healthcare economy to ensure everyone can afford high quality care. With rapid adoption in the market, they have more than doubled their revenue annually over the last 5 years, becoming the fastest growing company in their space. Garner's award winning culture cultivates teamwork, trust, autonomy, exceptional results, and individual growth.

  • Answer inbound inquiries from our small business customers via phone, email, and chat
  • Provide expert-level support, guidance, and troubleshooting to customers around Justworks' product offerings
  • Assist customers and their employees with administration, eligibility, and enrollment in benefits and perks

Justworks helps businesses get off the ground by enabling them to focus on running their business, solving HR issues with a data-driven approach. They foster a welcoming and casual environment with great benefits, wellness programs, and company retreats, valuing their people and promoting a supportive, entrepreneurial culture.

$150,000–$180,000/yr
US Unlimited PTO

  • Serve as the primary technical expert for customers, demonstrating deep platform knowledge and consultative expertise.
  • Drive adoption and ensure customers achieve their desired business outcomes by designing and delivering customized solutions.
  • Act as a trusted advisor, influencing customer strategy and maximizing return on investment.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US Unlimited PTO

  • Develop and execute tailored onboarding plans to ensure customer success and long-term adoption.
  • Serve as a trusted advisor, helping customers improve operational efficiency and demonstrating clear ROI.
  • Drive customer retention, expansions, and net revenue growth through proactive engagement.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They use AI tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

US Unlimited PTO

  • Provide technical support to customers through email, screen sharing, and chat, responding within established SLAs.
  • Own and resolve complex technical customers’ issues, partnering with Technical Support Specialists on their most challenging cases.
  • Clearly explain complex solutions to customers and document them for future use.

Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.