Serve as the primary point of contact for members by handling inbound phone calls and providing timely support via email and SMS.
Deliver a concierge-level experience by answering questions, resolving issues, and guiding members through the Lifeforce journey with empathy.
Navigate multiple systems, document interactions accurately, and collaborate with clinical, diagnostic, and operations teams to ensure seamless member experiences.
Lifeforce is a longevity medicine program that provides comprehensive diagnostics, clinical experts, health coaches, and personalized protocols to help people optimize their health. The company is a fast-paced, fully remote startup with a concierge-level customer experience culture.
Guide patients through the imaging scheduling process, delivering a seamless and supportive experience from referral to appointment.
Coordinate with patients, healthcare providers, and imaging centers to ensure timely access to high-quality diagnostic imaging.
Answer patient questions, resolve issues proactively, and remove barriers that may delay care.
Covera Health uses clinical expertise, AI, and radiology quality data to improve diagnostic accuracy and patient outcomes. Backed by Insight Partners, the platform supports nearly 6 million people and has a culture of ambitious teamwork and meaningful impact.
Provide dedicated support to graduates navigating online web applications and pre-employment onboarding requirements.
Proactively reach out to graduates to ensure timely completion of assessments and documentation.
Utilize systems to maintain accurate records and contribute to training peers on effective support strategies.
Ultimate Medical Academy is a non-profit healthcare educational institution offering online and on-campus programs with a national presence. Founded in 1994 and headquartered in Tampa, Florida, it fosters a culture of integrity, student focus, and team member success.
Lead, coach, and grow a team of Learning Experience Designers and Content Developers, setting clear goals and development plans.
Develop end-to-end execution plans for learning experiences, ensuring programs are engaging, scalable, and tied to measurable outcomes.
Partner with sales leadership and subject matter experts to translate skill gaps into structured curricula and establish standards for instructional design.
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. The company helps improve safety, efficiency, and sustainability across industries like agriculture, construction, and transportation, and is a publicly traded company with a culture encouraging rapid career development and hyper-growth.
Support implementation of Oxfam's Hunger Banquet program, maintaining toolkits and training materials for volunteer hosts.
Coordinate volunteer onboarding, communications, and readiness for brand and community activation initiatives across priority markets.
Track engagement metrics and feedback to inform program improvements and scalability.
Oxfam is a global organization that fights inequality to end poverty and injustice, offering lifesaving support and advocating for economic justice, gender equality, and climate action. As part of Oxfam America, the Brand & Engagement team works collaboratively across the organization and with volunteers to drive brand activations and engagement experiences.
Lead the onboarding process for new customers and conduct product training sessions.
Provide technical support and issue resolution, collaborating with engineering on complex problems.
Develop customer success plans, monitor health metrics, and drive retention and growth.
EULER is an AI-native PRM for modern partnership teams, making partner revenue scalable and predictable. We grew 600% YoY in 2025 and serve industry leaders, with a fast-moving, intentional culture focused on delivering real value.
Respond to customer inquiries via email, chat, and phone.
Resolve customer issues accurately and professionally.
Document customer interactions and maintain accurate records.
The company provides a service platform and is seeking a Customer Support Specialist to deliver exceptional customer service. The company offers a supportive team environment with career growth opportunities and competitive benefits.
Serve as primary point of contact for administrative care support inquiries via phone, email, and chat.
Assist students with navigating online portals, activating care, scheduling appointments, and continuity of care.
Collaborate with clinical providers, technical support, and internal teams to resolve complex issues.
Mantra Health is a digital mental health provider making evidence-based care accessible to students. With over 1.3 million students served across 150+ colleges and $34M raised, they are an ambitious, action-oriented team.
Manage operational workflows supporting patients, providers, and imaging centers throughout the imaging journey.
Resolve operational inquiries by leveraging internal resources, standard operating procedures, and sound judgment.
Identify opportunities to improve operational efficiency by sharing feedback and partnering with leaders across Operations, Product, and Engineering.
Covera Health improves healthcare by making diagnoses more accurate through clinical expertise and AI. Backed by Insight Partners, the platform supports nearly 6 million people across Fortune 10 and Fortune 100 employers and three of the five largest national health plans.
Own enterprise customer relationships as the primary technical support partner for a portfolio of enterprise customers.
Solve complex technical problems across NICE CXone and related applications, including routing, telephony, and APIs.
Leverage AI-powered tools to accelerate investigations, gain customer insights, and drive proactive outcomes.
NICE develops software products used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, they are consistently recognized as an innovation powerhouse in AI, cloud, and digital.