Remote Customer service Jobs · US

Patient Financial Services Representatives are crucial to revenue cycle, reducing AR and improving patient experience firsthand, post care. This involves researching and holding payers accountable to pay the expected rates according to contracts. This role provides an immediate sense of accomplishment when resolving outstanding issues with insurance payers and allows growth throughout the collections/Accounts receivable area of expertise.

As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. You will support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery. Investigate and resolve inbound customer issues reported through all communication channels.

The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written inquiries and performs basic administrative, clerical, operational, customer support, and computational tasks. They address customer needs, resolve issues, educate members, record details of interactions, and escalate unresolved grievances. Decisions are limited to defined parameters, working under close supervision and established guidelines.

The Technical Support Specialist is responsible for providing remote technical support for Growth Direct™ systems to meet or exceed customer expectations across primarily the US market. This position requires advanced problem-solving skills, both technically and in handling customer situations in pharmaceutical quality control environments. The Technical Support Specialist is an experienced professional with well-developed communication skills who has a full understanding of GxP practices, LIMS/QMS systems, and company policies.

The Director of Customer Service Operations is responsible for overall management of the Customer Service team. Your role is to ensure that Reach Financial delights its customers, not only during interactions with the customer service team, but across the full customer journey. You will be responsible for building out the infrastructure and processes to ensure that our operations are efficient and scalable.

As a CX Team Lead at Archive, you'll play a critical role in scaling our customer experience operation, acting as the bridge between frontline agents and management. This role involves ensuring daily queue performance, quality execution, and rapid response to emerging issues, ideal for someone who loves coaching and thrives in operational detail.

This is a unique, high-impact opportunity that combines direct, client-facing ownership with the self-directed execution of a high-value AI/Automation project. You will gain deep domain expertise in fintech and private markets while delivering a tangible tool that significantly impacts our team’s efficiency and client experience.

Act as a trusted, strategic and technical advisor to customers, driving the entire Customer Success lifecycle from onboarding to expansion. Establish and maintain relationships with stakeholders and senior management to drive Enablement, Adoption, and Value plans among other customer-centric initiatives. Drive adoption and value while inspiring/discovering additional opportunities for Cribl further Cribl value.

The Client Success Lead delivers high-impact client outcomes in partnership with our senior Customer Success leaders for both Wheel’s top strategic accounts as well as driving client satisfaction in an independently managed client portfolio. In this role, the CSS directly supports Strategic Account Managers (SAMs) with operational execution across select key accounts, manages their own client portfolio, and will receive mentorship from the Director of Customer Success.

Establish strong relationships with customers in a scalable way, ensuring they successfully adopt n8n and are positioned to grow with us year after year, combining hands-on customer work with building scalable processes and automations that help us deliver an outstanding customer experience.