Collaborate with customers to help them achieve their security goals.
Build strong relationships that turn customers into advocates.
Identify potential risks to customer success and implement mitigation strategies.
Critical Start is a cybersecurity company dedicated to stopping breaches and simplifying security. They deliver 24x7 AI-accelerated detection, investigation, and response across IT and OT, helping organizations outpace evolving attacks with faster response and measurable risk reduction.
Provide real-time operational support to field technicians.
Serve as a primary point of contact for inbound calls and chats.
Maintain, validate, and update Quantum Fiber inventory and facility records.
Qualfon focuses on delivering engaging interactions and positive experiences. They strive to help people pursue their total vocation by creating job opportunities and aim to be the partner of choice for their clients.
Assist clients with researching destinations, resorts, cruises, and vacation packages
Provide support during the reservation and confirmation process
Communicate clearly with clients regarding travel details, timelines, and requirements
Destination Knot assists clients with researching, coordinating, and organizing travel experiences. They are a supportive team, and this role offers structured training and ongoing mentorship.
Support customers via live chat, email, and video calls.
Resolve complex technical issues and ensure seamless user experiences.
Analyze trends and provide insights on technical issues.
Newsela is an education technology company focused on delivering meaningful classroom learning. They provide AI-powered solutions designed to drive student engagement and empower teachers.
Serve as the primary point of contact for customers via phone.
Provide exceptional customer service by addressing inquiries and resolving complaints.
Maintain a thorough understanding of products, services and policies to effectively assist customers.
InteLogix empowers individuals and organizations to achieve their full potential. As a trusted leader, they provide innovative solutions and exceptional services that make a positive impact, believing in teamwork, integrity, and the commitment to excellence.
Serve as the first point of contact for incoming calls from patients and internal teams.
Deliver clear explanations of insurance benefits, out-of-pocket costs, and payment options.
Review patient accounts and resolve billing-related concerns with professionalism and urgency.
Metro Vein Centers specializes in state-of-the-art vein treatments, with a mission to improve patients' quality of life. With over 60 clinics across 7 states, they deliver compassionate, results-driven care in a modern, patient-first environment and maintain a high patient satisfaction score.
Lead assigned workstreams within large-scale enterprise implementations.
Provide workflow consulting for physician, clinical, and operational teams.
Configure advanced workflows within complex multi-facility systems.
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Provide empathetic, patient-centric support through various channels.
Act as a liaison between patients and providers, relaying critical information.
Guide patients through scheduling, telehealth services, and general inquiries.
Allara is a women’s health provider specializing in longitudinal care, supporting women through every life stage. They are trusted by over 60,000 women nationwide and bridging gaps in healthcare, making expert healthcare accessible through multidisciplinary care teams.
Build trust with customers by responding quickly and accurately to client requests with a positive attitude.
Provide technical support by offering prompt and efficient assistance to resolve technical issues related to Fieldguide's platform.
Enhance user experience by guiding customers through features and functionalities, providing tips and best practices for optimal use.
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners. They are a remote-first company backed by top investors who value diversity, inclusivity, and supporting each other's growth.
Performs welcome calls and conducts setup process with new merchants.
Educate merchants on PCI compliance and Self-Assessment.
Troubleshoot and configure credit card terminals.
Xplor provides small and medium-sized businesses with cloud-based technology solutions. They have over 106,000 customers and a global network of talented colleagues, fostering a culture of community and providing tools for growth.