Maintain organized booking records and support updates
Aisles & Abroad supports booking coordination for theme park vacations. They are a small travel company offering remote flexibility and ongoing training.
Determine and build custom clinical workflows using deep knowledge of the PerfectServe platform.
Engage with customers like Practice Managers and Providers to implement workflow designs and provide training.
Perform quality audits, manage account stages, and support go-lives both remotely and occasionally onsite.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space, with a mission to accelerate speed to care. The company has 400+ employees, 30,000+ customers, and $100 million+ in annual revenue, fostering a collaborative culture that values innovation and customer delight.
Proactively guide a portfolio of ~100 clients through the customer journey, driving deeper adoption and value from Granicus SaaS solutions.
Consume best practices and review metrics via Salesforce and PowerBI to make data-driven recommendations that accelerate adoption.
Advocate for customers by participating in internal cross-functional meetings including Product Councils, Customer Advisory Boards, and Deal Desk.
Granicus builds cloud-based solutions for government communications, website design, meeting management, records management, and digital services, transforming the Govtech industry. With over 5,500 government clients and 300 million subscribers, the company is a remote-first employer with a transparent, inclusive culture focused on driving equitable and inclusive technology.
Support retailer and CPG funded shopper marketing initiatives with Vestcom accounts using proprietary shelfAdz media solution.
Manage client relationships as primary point of contact, ensuring business objectives and schedules are met.
Build relationships across client and Vestcom functional areas and manage multiple projects to completion.
Avery Dennison Corporation is a global materials science and digital identification solutions company providing branding and information solutions. With approximately 35,000 employees in over 50 countries and 2025 sales of $8.9 billion, the company emphasizes innovation, sustainability, and customer experience.
Handle delinquent account collection calls, emails, and text messages assigned by management.
Service inbound customer calls related to collections and redemptions and maintain clear notes.
Prepare accounts for repossession and legal actions while enforcing compliance with policies.
Lendbuzz develops innovative technologies that provide underserved and overlooked borrowers with better access to credit. They value diversity, compassion, simplicity, honesty, and transparency, and are building a culture around these beliefs.
Manage and oversee a team of Client Success Managers to ensure successful customer outreach and business reviews.
Collaborate with internal departments to achieve customer success and maintain productive software use.
Mentor staff, delegate responsibilities, and ensure accountability in meeting score card metrics.
Nextech is a leader in specialty healthcare technology solutions. The company invests in its employees with competitive pay, bonuses, and comprehensive benefits, fostering a culture of diversity and inclusion.
Handle inbound and outbound communications with healthcare providers and members via phone, email, chat, and portals.
Provide accurate and empathetic support by researching and resolving inquiries, reviewing claims, and verifying coverage.
Document all interactions in CRM systems and collaborate with internal teams to ensure efficient issue resolution.
Our partner is a healthcare services company focused on improving provider and member experiences. They offer a supportive culture with professional training and development opportunities for their remote team.
Champion your region's success by developing and executing Customer Success strategy.
Build and inspire a high-performing team of field leaders.
Own your region's performance metrics and present data-driven insights to executive leadership.
Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. They are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.
Manage and develop a team of Services Advisors, driving performance and accuracy in scoping services engagements.
Identify and implement AI-powered tools to automate manual work and speed up scoping and estimating.
Present scope of work directly to customers, build strong relationships with Sales and Services stakeholders, and manage active opportunity pipelines.
Applied Systems transforms the insurance industry with innovative software and services. With over 40 years of experience, the company fosters a culture built on values, teamwork, and diversity, making it a place where teammates can grow and have fun.
Deliver training and advisory support to partner nations on counterterrorism investigations involving gaming and online platforms.
Apply digital evidence collection, OSINT, and analytical tools to strengthen investigative capabilities.
Develop SOPs, training materials, and multi-agency coordination mechanisms for institution building.
Culmen International enhances international safety and security, strengthens homeland defense, and optimizes government operations. With experience in over 150 countries, they support clients in challenging environments.