Remote Customer service Jobs · US

Job listings

  • Provide reporting of claims on behalf of brokerage clients
  • Communicate with carrier adjusters and clients to facilitate successful handling and resolution of claims
  • Prepare customer claim summaries

Lamb Insurance Services is a commercial insurance broker dedicated to non-profits and social services organizations nationwide. We are a socially conscious organization with an amazing culture of relentless grit and continuous improvement.

US Unlimited PTO 12w maternity 12w paternity

  • Support the Micro Group Client Portfolio: Partner with Account Executives on micro employer groups (2-50 lives).
  • Own a Book of Business Independently: Serve as the primary day-to-day contact for a portfolio of micro group clients (2-50 lives).
  • Execute Core Benefits Analyst Responsibilities: Handle the tactical and analytical foundation of client servicing.

Nava is on a mission to #fixhealthcare by fusing deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience. Founded by seasoned entrepreneurs and backed by leading investors, Nava is one of the fastest-growing benefits brokerages in the country.

  • Orchestrate overall relationships with assigned clients and drive adoption of services.
  • Define key success criteria for deployment and customer satisfaction.
  • Act as a trusted advisor and promote the value of products and services.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$16–$16/hr

  • Communicate with our members via phone and email, exhibiting care in every interaction
  • Listen to our members, providing empathy and solutions to their unique needs
  • Accurately document Member interactions and activity

Achieve is a leading digital personal finance company that provides innovative, personalized financial solutions to help people move from struggling to thriving. They have over 3,000 employees in mostly hybrid and work-from-home roles across the United States.

$120,000–$150,000/yr
US Unlimited PTO

  • Lead new customer onboarding and implementation.
  • Set strategic direction in customer's use of Limble.
  • Identify risks to retention and opportunities for growth.

Limble empowers the unsung heroes who support the world by revolutionizing the way businesses manage their maintenance operations. They provide a comprehensive suite of software solutions to optimize asset performance and drive operational excellence. Limble's company culture and values are based on collaboration and transparency.

  • Takes incoming calls from customers concerning post purchase related issues or concerns.
  • Displays professional, courteous demeanor when handling customer calls.
  • Provides prompt, efficient service for all customer inquiries.

Turn5 is a large and fast-growing e-commerce retailer in the Greater Philadelphia area. Best known for award-winning e-commerce platforms, they engage muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences.

  • Advise and enroll applicants into programs beneficial to their career objectives.
  • Build relationships with prospective students through phone and email communications.
  • Maintain a strong understanding of programs, enrollment processes, and requirements.

West Coast University educates students seeking healthcare careers and guides them through their transformational journey from student to caregiver. Their associates share a deep commitment to teamwork, collegiality, transparency, and a student-centric approach, creating a solution-oriented culture that supports professional growth.

$179,421–$179,421/yr

  • Lead strategic initiatives across Customer Success, Sales, Engineering, Product, and Support teams.
  • Develop OEM partner onboarding and value delivery assets for the customer journey.
  • Create business review frameworks and executive success summaries.

Prophecy is the leader in AI-native data preparation and analysis, revolutionizing how enterprises turn data chaos into insights. They are a fast-growing company building the next data revolution where AI agents and humans work together to transform data and ship trusted insights.

$18–$20/hr

  • Providing best-in-class customer care by resolving escalated customer concerns in real-time.
  • Effectively managing customer objections and offering knowledgeable product support.
  • Taking initiative and ownership over the customer experience and facilitating smooth resolutions.

Resident creates a house of brands that focuses on quality materials, timeless style, and comfort. Since its founding in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America.

  • Be the face of Insider One to our clients and the bridge between their needs and our technology.
  • Help clients understand their needs and ensure they utilize our technology to its fullest.
  • Develop and maintain key account plans to boost the value we provide to our client's organization.

Insider One is a platform that delivers marketing and customer engagement solutions. They have 1,500+ team members across 30+ offices and are backed by investors like Sequoia Capital and trusted by 2000+ customers including Samsung and Nike.