AO Garcia Agency is 100% virtual, offering work-from-home positions. We are looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization.
Deals directly with internal and external customers via telephone and electronic channels to obtain missing information needed for processing of submitted test samples based on assigned region.
Communicate test status per protocol to respective customers, resend and/or request the resending of issued test results and Schedule requests for mobile phlebotomy.
Respond promptly to internal and external customer inquiries and complaints regarding missing and delayed test samples, results reports, and other relevant inquiries.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Assist potential customers with navigating the online insurance shopping experience.
Answer and resolve basic administrative and billing questions for existing customers.
Propose process and product solutions to improve the customer experience.
SimplyInsured's mission is to eliminate fear in health insurance by helping small business owners purchase the right insurance for their employees. With over 20,000 customers and partnerships with NetSuite, Toast, and Square, they are disrupting the industry by making it more transparent and accessible.
Support the onboarding process of new groups from application through to successful enrollment.
Work with customers on their annual benefits renewal process and any coverage or carrier changes.
Utilize phone, text, and email to provide proactive onboarding support and reconcile issues for customers.
SimplyInsured aims to alleviate concerns surrounding health insurance by providing transparent, accessible solutions to small business owners. With over 20,000 customers and key partnerships, they are rapidly expanding within the health insurance industry.
Provide support for vacation planning and reservation requests.
Maintain accurate client records and documentation in internal systems.
Communicate professionally with clients via email, phone, and online platforms.
Destination Knot provides vacation-related coordination and booking assistance. They value organization, communication, and administrative support to ensure a smooth and professional client experience.
Offers solutions that aid and facilitate a unique customer service experience.
Answers and places calls in a professional manner.
Uses company resources to gather information and offer solutions to meet customer needs.
Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, linking vehicle sellers to more than 750,000 buyers in over 190 countries. They believe in providing an unmatched experience, driven by their people, processes, and technology.
Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
Provide personalized recommendations based on clients’ preferences and budgets.
Work closely with top travel suppliers to secure exclusive deals and promotions.
Destination Knot is a premier travel agency partnered with an award-winning host agency with over 70 years of experience. They specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to their valued clients.
Handle telephone calls on demand and facilitate language communication.
Provide superior customer service and adhere to confidentiality standards.
Complete training and participate in ongoing Quality Assurance monitoring.
Yupik is part of LSA's network and provides telephonic interpretation services. LSA is passionate about helping people thrive in an increasingly global environment.
Provide responsive customer support for reservation questions and service needs
Assist clients with gathering required details for reservations and trip coordination
Research basic accommodation, activity, and destination information as needed
Destination Knot helps clients with reservation-related inquiries and general service needs. They are looking for someone who is patient, detail-oriented, and able to work independently in a virtual environment.