Remote Customer service Jobs · Communication

The Customer Success Specialist position is an integral part of Firstup’s long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. You will Guide assigned customers through the 36-month customer journey, ensuring that they are on track to meet predefined milestones and positive business outcomes. You'll monitor customer progress and health for triggers indicating potential deviations from the journey goals or risk of churn.

The Client Success Manager I (CSM I) is dedicated to ensuring our clients achieve their business goals through the effective use of Intelerad’s technology and services. By partnering closely with designated clients throughout their lifecycle, the CSM I will ensure an optimal client experience and maximize the value of our partnership.

Givebutter is looking for a Customer Support Chat & Email Specialist with a positive attitude, attention to detail, and the ability to anticipate the needs of our users. As a member of our Customer Support team, you will have the opportunity to support the fundraising efforts for a large and diverse group of NPOs. The primary responsibilities of this role will be responding to inquiries from users and donors by chat and email.

We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction. This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace.

This role reports to Sleep Doctor’s Director, Support Operations. You'll work with patients to obtain corrected or missing documentation, review and process durable medical equipment and diagnostic orders, follow up with patients, manage patient and order flow from third-party ordering platforms, and schedule appointments for patients.

The Customer Service Representative delivers high-quality customer service to clients via phone, email, and chat. You will develop in-depth knowledge of AssureHire’s background screening software with our training program, giving you extensive product knowledge and understanding of our client base and best practices while working in an exceptional team environment.

Think Academy US is seeking a high-energy, high-potential Customer Success Specialist to set up the customer success journey. The Customer Success Specialist will assist parents and students with course information, learning progress and platform usage. Handle urgent cases with strong ownership, proactively finding solutions and ensuring problems are fully resolved.

Be a part of a team that delivers exceptional service and support for policyholders and partners. As a Customer Experience Universal Advocate, you will handle inquiries that require in-depth product knowledge and precision. This position calls for strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. You’ll interpret customer needs, provide accurate resolutions, and exercise sound judgment while managing sensitive information.

In this Customer CARE Specialist 1 role, be the voice of Nordstrom or Nordstrom Rack, fielding real-time calls from customers across the country. Troubleshoot and resolve customer service inquiries, provide product information, process orders and track packages. Must have 6+ months experience in customer service.

You will be responsible for screening new seller applications against and criteria matrix, communicating with prospective sellers about application inquiries, conducting outbound phone calls to convert qualified sellers, and providing feedback to improve the seller onboarding process.