Coordinate travel arrangements including flights, hotels, cruises, transportation, and vacation packages.
Assist clients with travel planning and destination recommendations based on their preferences.
Communicate with travel suppliers and partners to confirm bookings and availability.
They assist clients with planning and coordinating travel arrangements while ensuring a smooth and enjoyable travel experience from start to finish. They offer a flexible work structure and provide the tools and training necessary to support travelers with organizing and coordinating their trips.
Serve as the first point of contact for inquiries via phone, email, web, and chat; triage requests to determine priority and resolution path.
Provide direct resolution for common issues and escalate complex issues to L2/L3 Assignment Groups; communicate clearly in high-stress situations.
Log all Cases accurately in a ticketing system with complete categorization, priority, and SLA targets; provision user requests, edit learning curriculums, and monitor cases.
Alphanumeric is hiring a Customer Service Agent to support a major Pharma company. They are focused on making a difference in healthcare and life sciences.
Effectively handle all inbound support calls for affiliated Ophthalmology offices.
Answer new and existing patient inquiries and schedule/reschedule appointments.
Complete daily administrative tasks for the Call Center support team.
Vision Innovation Partners exists to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on their Shared Values – PATIENTS.
Perform outbound calls to engage patients about the benefits of Salvo’s program and tech-enabled services.
Enroll patients in Salvo’s program and schedule an initial virtual nurse visit to onboard patients.
Assist patients in understanding the cost of the program, including insurance coverage and financial responsibilities.
Salvo Health offers virtual care to patients at community specialty care practices, focusing on chronic gut health and metabolic conditions. The company has raised a Series A investment round and aims to provide continuous, interdisciplinary wraparound care.
Assist clients with researching and selecting hotel accommodations based on preferences and travel needs.
Coordinate and confirm hotel reservations, including dates, room types, and guest details.
Respond to client inquiries regarding availability, pricing, and property amenities.
They assist clients with researching accommodations, coordinating reservations, and ensuring accurate booking details for a smooth travel experience. They offer a flexible fully remote work environment and a supportive and collaborative team culture.
Answer telephone calls from customers inquiring about goods and services from clients of Five Star.
Provide high-quality service with a helpful, professional attitude, assisting clients with inquiries on debit card incentives, orders, and balances.
Be available at your desk, maintaining punctuality and attendance at all scheduled times, and remain positive and professional in all customer interactions.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Answers inbound calls regarding customer account questions and issues.
Creates detailed documentation and cross-sells basic products and services.
Provides information about basic products and services.
Flagstar Bank is a leading regional bank committed to partnering with clients to set goals together, helping them thrive. At December 31, 2025, it had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity with approximately 340 locations.
Providing multi-channel support and advice to resolve customer queries via phone, email and online chat.
Investigating and troubleshooting issues across a variety of software products.
Logging all interactions using our Salesforce Cloud CRM system.
TELUS Agriculture & Consumer Goods leverages technology and innovation to create better producer-to-consumer outcomes. The team is diverse, enthusiastic, innovative, passionate, and energetic, thriving in a high-performance culture.
Technical subject matter expert on template design strategy; educate on optimizing provider and resource templates.
Consult on template and decision tree implementation, enabling patients to schedule online.
Partner with stakeholders to analyze, design, and deploy scheduling solutions using data to improve access to care.
Tufts Medicine is an integrated health system delivering exceptional, connected, and accessible care to consumers across Massachusetts. They have more than 15,000 employees and caregivers and came together in 2014 to transform consumer engagement and care experiences.
Provide email and chat support (no phone calls!) to users
Answer common "how-to" and FAQ-type questions
Assist with account management and payment-related issues
At Sutherland Bulgaria, we’re all about bringing great people together to do exceptional things. We’re currently looking for motivated Customer Service Professionals to join their team supporting Spotify, the world’s leading music streaming platform.