Remote Customer service Jobs • Communication

Lead client relationships from onboarding through renewal, ensuring each podcast series launches smoothly, engages the right audience, and delivers measurable value. Serve as the main point of contact, guiding clients through planning, production, and promotion. The ability to communicate clearly, manage timelines, and leverage automation tools will be essential to keeping projects on track and clients excited.

As a Client Success Partner, be the friendly face and trusted voice for Flex Living's customers, creating exceptional experiences and building lasting relationships. You will respond to questions via email, phone, and chat, provide clear information, and handle concerns with proactive solutions. You'll create memorable experiences, follow up with clients, and ensure everything is on point. You'll also troubleshoot issues and collaborate with internal teams to resolve them quickly.

The Client Service Specialist will be the primary point of contact for clients, ensuring their needs are met with professionalism, efficiency, and a strong understanding of insurance products and services. The ideal candidate thrives in a fast-paced environment and is committed to delivering exceptional service and support to both clients and internal teams. Responsibilities include answering client inquiries, following up with warm leads, and maintaining client records.

This role is all about building strong client relationships, guiding each series from kickoff through renewal, and ensuring every project delivers strategic impact. You’ll be the go-to contact for clients, leading them through planning, production, and promotion. With strong communication, sharp organization, and automation know-how, you’ll help ensure every show launches smoothly and exceeds expectations.

We are looking for talented Customer Care Specialists who are passionate about delivering exceptional service. As part of the team, you will help connect some of the world’s most respected brands with their customers by providing customer care and other specialized services to ensure a positive experience. You will collaborate with your team to achieve high-quality service standards while building trust and understanding by identifying customer needs.

As a key role on the Customer Team in the German market, you will play a crucial role in ensuring the region’s success through our clients’ success. In the Build phase, you will manage the implementation team whose mission is to support customers during the launch of their new collaborative learning software, acting as a project manager when local language is needed. Once they are live on the platform, you will continue to support our clients in their digital training strategy through the 360Learning platform.

Looking for a Customer Service Representative who will serve as the first point of contact for our customers. The ideal candidate will handle inquiries, resolve issues efficiently, and ensure customer satisfaction through effective communication and problem-solving skills.

We are looking for an experienced and adaptable Team Leader to head our specialised Customer Support team. This team will be working with new and exciting products and services that are often in early stages of development, requiring a proactive and strategic approach to customer service delivery. The ideal candidate will be a strong people leader, capable of guiding a high-performing team, improving operational workflows.

As a Care Expert, your primary mission is to transform member requests into delightful experiences, being their trusted guide, providing meaningful solutions, swift responses, crystal-clear information, and helpful guidance. You'll master the French healthcare system and the needs of Alan's B2B partners, turning complex healthcare questions into simple, human experiences. You will also drive innovative Care projects tailored to your unique expertise.

This is a remote, work from home position where you will be making outbound calls and reaching out to patients, members, and customers to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments. You will also be helping patients make decisions that will enhance their healthcare experience, make welcome calls and assist members and patients with benefits and insurance information and conduct surveys; ultimately making a difference in someone’s life!