Processes orders via phone, fax, or e-mail, providing pricing and availability.
Researches and resolves customer inquiries, expediting order deliveries.
Fosters open communication and champions change to improve service levels.
Legrand is the global specialist in electrical and digital building infrastructures. They offer solutions for residential, commercial, and data center markets and are a global, publicly traded company.
Onboard teams to train their entire RCM staff on billing best practices.
Provide reporting training, particularly in the areas of accrual accounting and AR.
Establish and nurture relationships with client stakeholders and billing personnel.
Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, teams, and patients. As the fastest growing company in the therapy EMR space, they are looking to bring on a Senior Billing Success Manager.
Drive adoption, interpret engagement data, and guide institutions in optimizing their communication strategies.
Lead customers through onboarding and implementation to establish a strong foundation for long-term success.
Build strong, trust-based relationships with customers by combining data-driven insights with a deep understanding of their unique challenges.
Mongoose is on a mission to change lives by making conversation intelligence accessible to all in higher education. Their AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. They value diversity and inclusion.
Performs customer service activities handling various self-pay and insurance billing and collection inquiries.
Assists patients in the resolution of billing issues, which may include setting up payment plans and responding to complaints.
Provides detailed documentation and reports of customer complaints, issues, interactions, actions taken and results in appropriate systems.
Trinity Health is a large not-for-profit, faith-based healthcare system. They have 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states, with a focus on compassionate, person-centered care.
Be the first point of contact for customer questions through email and phone.
Become a product expert and function as a first-level problem solver.
Escalate issues to the appropriate team while maintaining communication with the affected user.
Tremendous is a global platform that enables businesses to send payouts to anyone, anywhere, for free. Trusted by 20,000 organizations, they focus on making work efficient, flexible, and fulfilling within a fully remote, high-documentation, low-meeting culture, allowing more time for personal and professional life.
Implement products and execute ACO initiatives with direction from Market Leadership.
Assist in training office staff and physicians on processes and technologies.
Develop and nurture lasting relationships with physicians and healthcare system executives.
Aledade empowers independent primary care practices to deliver better care to patients and thrive in value-based care. Founded in 2014, we've become the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Answer inbound patient calls and support patients through phone, email, and text.
Schedule and reschedule appointments accurately within the EMR system and verify insurance.
Respond to patient questions related to appointments, billing, insurance, and clinic processes.
Metro Vein Centers specializes in state-of-the-art vein treatments, aiming to improve patients' quality of life. They have over 60 clinics across 7 states and maintain a high patient satisfaction score, fostering a compassionate and patient-first environment.
Analyzes and answers inquiries regarding pharmacy claims adjudication.
Adjudicates pharmacy claims and processes pharmacy claims for payment.
Performs varied activities and moderately complex administrative/operational/customer support assignments.
Humana is committed to helping people live healthy lives, creating personalized experiences, and working collaboratively. They offer medical, dental, and vision benefits, a 401(k) retirement savings plan, and paid time off.