Serve as the primary point of contact for a portfolio of Acumatica customers, ensuring their success and satisfaction throughout the customer lifecycle. Drive adoption of Acumatica solutions, helping customers achieve their business goals and maximize ROI. Achieve world-class NPS/CSAT scores, retention, churn and contraction mitigation, renewals, and expansion goals via effective and proactive account management.
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Brainwonders is looking for a dynamic and motivated Counsellor Outreach Intern to build and maintain relationships with school and independent counsellors across India. This role involves strategic communication, outreach, and engagement with educational professionals to make Brainwonders’ assessments and services known to schools and institutions.
We are looking for a passionate and proactive Customer Success Manager (CSM) to join our dynamic Source-to-Contract (S2C) Customer Experience team. In this role, you will be the trusted advisor to our S2C customers, driving satisfaction, adoption, and long-term value realization from our Source-to-Contract solution. You’ll work closely with clients across various industries, helping them achieve their business goals through strategic advice, best-practice guidance, and a deep understanding of their needs.
Patient Financial Services Representatives are crucial to revenue cycle, reducing AR and improving patient experience firsthand, post care. This involves researching and holding payers accountable to pay the expected rates according to contracts. This role provides an immediate sense of accomplishment when resolving outstanding issues with insurance payers and allows growth throughout the collections/Accounts receivable area of expertise.
We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.
As a CX Team Lead at Archive, you'll play a critical role in scaling our customer experience operation, acting as the bridge between frontline agents and management. This role involves ensuring daily queue performance, quality execution, and rapid response to emerging issues, ideal for someone who loves coaching and thrives in operational detail.
The Customer Service Retention Agent plays a key role in ensuring customer satisfaction and loyalty by handling post-purchase support interactions and proactively addressing concerns. This role focuses on calls, chat, and email support, serving as a trusted advisor to customers on their hair regrowth journey.
As a Senior Business Travel Consultant you will enhance the experience of business travelers and be an expert in the Galileo GDS system. You will provide first-class service to business travelers, managing travel bookings, amendments, and cancellations efficiently, requiring arrangement of European and domestic travel. Client communication is via live chat, telephone, and email.
Take full ownership of high-value customer relationships, drive adoption and retention across a large, strategic book of business, and serve as a trusted advisor to leaders in the construction space. You’ll report to the Director of Customer Success and collaborate closely with teammates across Product, Support, Sales, and Implementation to ensure every customer unlocks the full value of Kojo.
As an Onboarding Expert, you’ll be the first real human healthcare professionals connect with after signing up. You’ll guide them, cheer them on, solve blockers, and help them take their first step to making a difference by making outbound calls, hosting consultations and answering questions. You'll be the go-to guide and trusted partner—helping healthcare professionals feel confident, supported, and ready to take their first shift.