Provide outstanding service and product knowledge.
Work with multiple clients daily.
AO Garcia Agency has transitioned to a 100% virtual, work-from-home model, enabling individuals to shape their careers around their lives. We seek enthusiastic, self-motivated individuals to support current and potential clients, delivering excellent service and product knowledge.
Identify, investigate, escalate and advise customers on their questions and concerns.
Interactions with customers directly impact their ability to run their teams efficiently.
Key player in growing Aircall.
Aircall is an AI-powered customer communications platform used by 22,000+ companies worldwide. They combine voice, SMS, WhatsApp, and AI into one seamless workspace, operating in nine global offices and backed by world-class investors.
Lead and develop a global team of customer service representatives.
Own workforce management and staffing strategies.
Implement training and QA programs to elevate team performance.
Winona is a leading telemedicine company providing HRT for women in menopause. They've built all of their technology in house with a team of in house physicians providing world-class care via a fully vertically integrated business model.
AO Garcia Agency is looking for goal-oriented individuals with leadership potential to join their rapidly growing company. They are offering an opportunity to grow your career at your own pace.
They empower people to realize their full potential beyond the limitations of a traditional 9-5 job. They are seeking driven individuals who are passionate about helping others and aspiring to reach top-level leadership positions.
Provide exceptional customer service to clients via phone, email, and online communication
Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation
Prepare and present travel quotes and options based on client preferences
Destination Knot is a professional travel planning company specializing in personalized vacations, cruises, resorts, and group travel experiences. They pride themselves on delivering exceptional service and creating unforgettable trips for clients worldwide.
Support Pals with visit-related needs and resolve concerns, including pay issues.
Manage multiple tasks and communication channels while balancing shifting priorities.
Aim for one-interaction resolution by applying broad knowledge of Papa’s departments and processes.
Papa provides companionship, support, and care to families, addressing social determinants of health. They've raised $240M in funding with backing from partners like SoftBank Vision Fund 2 and Comcast Ventures.
Ensure customers maximize the value of their investment.
Guide customers through key milestones and increase renewal rates.
Manage relationships, resolve issues, and develop strategies.
Jobgether connects candidates with partner companies using an AI-powered matching process. They focus on ensuring applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Handle inbound customer inquiries in a timely manner via phone, video, email, or chat and track inquiries in a ticketing system.
Collaborate with the Product, Sales, Clinical and Customer Experience teams to ensure the best customer experience and high NPS.
Work with third party vendors to resolve healthcare device related issues and troubleshoot, triage, and escalate support issues across multiple areas.
Twin Health empowers people to improve and prevent chronic metabolic diseases with AI Digital Twin technology. They have been recognized for their innovation and culture and are scaling rapidly across the U.S. and globally.
Be one of the point-of-contacts for customer inquiries coming through online support channels.
Troubleshoot and resolve any first line issues raised by hospital/vet/tech users, providing accurate, complete, and supportive responses.
Proactively document rainy day scenarios as encountered and share any key learnings with the team.
Roo's mission is to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility. They have built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals.