Remote Customer service Jobs · Communication

Job listings

$100,000–$120,000/yr

Serve as the primary point of contact for a portfolio of Acumatica customers, ensuring their success and satisfaction throughout the customer lifecycle. Drive adoption of Acumatica solutions, helping customers achieve their business goals and maximize ROI. Achieve world-class NPS/CSAT scores, retention, churn and contraction mitigation, renewals, and expansion goals via effective and proactive account management.

Europe Unlimited PTO

We are looking for a passionate and proactive Customer Success Manager (CSM) to join our dynamic Source-to-Contract (S2C) Customer Experience team. In this role, you will be the trusted advisor to our S2C customers, driving satisfaction, adoption, and long-term value realization from our Source-to-Contract solution. You’ll work closely with clients across various industries, helping them achieve their business goals through strategic advice, best-practice guidance, and a deep understanding of their needs.

Patient Financial Services Representatives are crucial to revenue cycle, reducing AR and improving patient experience firsthand, post care. This involves researching and holding payers accountable to pay the expected rates according to contracts. This role provides an immediate sense of accomplishment when resolving outstanding issues with insurance payers and allows growth throughout the collections/Accounts receivable area of expertise.

As a Senior Business Travel Consultant you will enhance the experience of business travelers and be an expert in the Galileo GDS system. You will provide first-class service to business travelers, managing travel bookings, amendments, and cancellations efficiently, requiring arrangement of European and domestic travel. Client communication is via live chat, telephone, and email.

Take full ownership of high-value customer relationships, drive adoption and retention across a large, strategic book of business, and serve as a trusted advisor to leaders in the construction space. You’ll report to the Director of Customer Success and collaborate closely with teammates across Product, Support, Sales, and Implementation to ensure every customer unlocks the full value of Kojo.

As an Onboarding Expert, you’ll be the first real human healthcare professionals connect with after signing up. You’ll guide them, cheer them on, solve blockers, and help them take their first step to making a difference by making outbound calls, hosting consultations and answering questions. You'll be the go-to guide and trusted partner—helping healthcare professionals feel confident, supported, and ready to take their first shift.