As the Head of Customer Solutions (Success), you will architect and scale a customer success engine that not only drives product adoption but also ensures our customers achieve measurable value from our AI healthcare solutions. You'll blend strategic relationship management with technical acumen to create an outstanding customer journey.

SingleOps seeks a Customer Success Manager responsible for customer retention, adoption and expansion post onboarding, enabling customers throughout their journey and ensuring they achieve success with the product. This role involves managing customer health, renewals, and engaging clients proactively to understand their goals and connect them with SingleOps product functionality.

As a Customer Success Manager (CSM) you will manage the full customer lifecycle for a SaaS product in the SMB and Mid-Market space. In collaboration with the Director of Customer Operations, Customer Success Team, and Sales Team to build a world class full cycle success experience. Onboard new clients and guide them, conduct regular check-ins, create and deliver reports, and identify upselling opportunities.

Lead mid market and enterprise-level accounts, work strategically with customer base to understand their business objectives, and help them achieve the best possible results using the Aspire platform for their influencer marketing efforts. Work directly with brands’ marketing teams to develop actionable and innovative marketing strategies, evolving and improving them through ongoing experimentation and testing.

Ensure that all customers continue to get exceptional value from brightwheel and stay customers for a long time. Retain SaaS revenue through consultative engagement and product recommendation by understanding needs of each customer. Partner with internal leadership teams to own customer escalations to resolution, and provide regular Voice of Customer feedback.

We are looking for a Customer Support Representative that is committed to provide exceptional customer service and has a knack for problem-solving. Your first priorities will be helping customers, answering inquiries and concerns, and giving them current information right away. We are seeking someone that loves to help others, has a good attitude, and is driven about changing people's life.

Build trusted relationships with our named accounts through consultative solutioning, ensuring that our customers achieve their talent and business objectives through Multiplier. Actively monitor adoption of our products/services, provide industry knowledge and best practices to drive engagement. Partner closely with internal teams to deliver the best customer experience to drive growth and retention.

As a Customer Success Manager, your role is vital in maintaining the satisfaction and success of our customers as they leverage the power of our flagship product, NodeZero. This position requires a background in cybersecurity, a customer-first mindset, and a talent for fostering strong relationships.

As a Customer Success Manager, you'll build strong relationships with clients, understand their challenges deeply, and show them how Inato's technology can address their needs. You will focus on building engagement and loyalty by showcasing product value and helping shape the product roadmap.

As a Customer Success Manager, you will assist customers in the realization of business value by leveraging Varicent’s tools, driving success planning, adoption, change management, renewal, and expansion activities. This involves reducing implementation risk, driving usage of existing products, identifying opportunities for expansion, and documenting value realized throughout the lifecycle.